2w
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Customer Systems & Automation Program Manager
Toronto, Ontario, Canada
OnsiteFull Time
Operational or customer success experience with process design and automation; familiarity with CRM/workflow tools, AI-driven workflows, data analysis, and cross-functional alignment.
HubSpot, Guru
3w
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Senior Program Manager
Buffalo, New York, United States
$120k-$150k/yr OnsiteFull Time
7+ YOEBachelor's in engineering or business, 3+ years program management (7+ years professional experience), leadership and customer communication skills, knowledge of Earned Value Management, experience with operations/supply chain/engineering and proposals.
Earned Value Management
3mo
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Program Manager II/Senior, ADCS Components
Toronto, Ontario, Canada
OnsiteFull Time
Program management for ADCS components; collaboration with production and engineering; customer interface; exposure to aerospace/defense domain.
2mo
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Program Manager, Digital Customer Success
Vancouver or Burnaby or Toronto or Calgary
$77k-$104k/yr HybridFull Time
2+ YOE2–4 years in program management, CS, Rev Ops, or scaled/digital CS; experience with CS/marketing automation tools; strong data skills; AI interest.
ChurnZero, Gainsight, Totango, AI tools
2w
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Senior Staff Technical Program Manager, Rider Loyalty
Toronto, Ontario, Canada
$216k-$270k/yr HybridFull Time
5+ YOE5+ years leading cross-functional product initiatives in customer-facing product environments; strong technical, analytical, communication, and program management skills.
1mo
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Technical Program Manager, AI Delivery for Public Sector & Defence
Ottawa or Montreal or Toronto or Canada or San Francisco or London or New York City or Seoul or Germany or Paris
HybridFull Time
6+ YOE6+ years customer-facing technical/engineering program management in AI/ML; experience with government/defence and complex compliance; eligible for Top Secret clearance; bachelor's degree; strong executive communication and stakeholder management.
Azure, AWS GovCloud, API, LLMs
3w
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
3w
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Sr. Customer Delivery Manager (Enterprise), Global Enterprise Services
Toronto, Ontario, Canada
$126k-$210k/yr OnsiteFull Time
Fluent French and English, Bachelor's in CS/Engineering or equivalent, experience in enterprise IT and hands-on infrastructure/DevOps, program management and executive customer management skills.
Amazon Leo, Leo Console, DevOps
1mo
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Customer Trust & Engagement Manager
Toronto or Vancouver or Montreal or Ontario or New Brunswick or British Columbia or Quebec or Alberta or Saskatchewan
$91k-$133k/yr RemoteFull Time
5+ YOE5+ years in customer-facing consultative or program roles in trust, cybersecurity, privacy, compliance or risk; strong stakeholder engagement, communication, and ability to explain complex trust topics; Bachelor's degree or equivalent experience.
ISO 27001, SOC 2, NIST, GDPR, FedRAMP, CSA STAR
1w
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Customer Project Manager, Hyperscale
Dallas or Toronto
$118k-$176k/yr HybridFull Time
Proven experience delivering large, complex customer-facing technology or infrastructure projects; executive communication; data center or colocation knowledge; strong organisation and risk management; familiarity with PM tools and formal qualifications preferred.
Smartsheet, Tableau
1w
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Customer Success Manager
Montréal or Toronto or Quebec
RemoteFull Time
5+ YOE5+ years in SaaS customer success, experience with pooled/scaled portfolios, strong analytics and operational skills, bilingual English and French, customer engagement and program-building experience.
Salesforce
2w
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
1w
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VW FreshStart Program Lead
Pickering, Ontario, Canada
$80k-$91k/yr HybridFull Time
3+ YOE3+ years in automotive finance, remarketing, dealer operations or related; bachelor’s degree or equivalent; strong customer service, operational follow-through, and launch/pilot experience.
OPENLANE, Carfax, DMS
1mo
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Manager Process Excellence & Customer Experience
Cambridge or Toronto or Ontario or Canada
$97k-$147k/yr HybridFull Time
5+ YOEBachelor's degree in a related field, 5+ years in process optimization/reengineering, experience with process mapping and RPA projects preferred, proficiency with Microsoft Visio and MS Office, strong stakeholder, analytical and change-management skills.
Microsoft Visio, Microsoft SharePoint, Microsoft Office, Robotic Process Automation (RPA)
1mo
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Customer Marketing Manager
Toronto, Ontario, Canada
$97k-$129k/yr HybridFull Time
6+ YOE6+ years in customer marketing/marketing ops/customer success/product marketing (B2B SaaS preferred). Experience with customer advocacy, program management, storytelling, cross-functional collaboration, and tools like Salesforce, Gong, and Asana.
Salesforce, Gong, Asana, UserEvidence, G2, Gartner Peer Insights, Docebo, Docebo Ideas Portal
4w
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Customer Engagement Manager
Toronto, Ontario, Canada
$95k-$118k/yr OnsiteFull Time
5+ YOEBachelor's degree (advanced preferred), minimum 5 years in customer engagement/brand management or medical education in pharma/healthcare, experience in operational process management, program execution, regulatory knowledge (IMC, PAAB), strong communication and analytical skills.
1mo
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Customer Success Manager, Dynamics 365 Managed Services (Business Central, F&O & CE)
Toronto or Vancouver or Ottawa or Hamilton
$97k-$147k/yr HybridFull Time
5+ YOE5+ years ERP/CRM experience with Dynamics 365 managed services (Business Central, F&O, CE). Portfolio and project management, client advisory, KPI/SLA oversight, Agile/ITIL practices. Bachelor's or diploma in IT/Business/Project Management preferred.
Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Finance and Operations, Microsoft Dynamics 365 Customer Engagement, Microsoft BizApps, ITIL, Agile
4w
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Onboarding Manager, Customer Success
Paris or London or New York City or Toronto or San Francisco or Austin
HybridFull Time
4+ YOE4+ years in onboarding/customer success/project coordination/training/implementation in SaaS; strong customer communication, program management, cohort management, and data-driven risk escalation skills.
Pigment, Pigment Academy
1w
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Director Customer Operations
Toronto, Ontario, Canada
$144k-$189k/yr HybridFull Time
Director-level experience leading customer operations/service delivery in software or cloud services, strong operational governance, financial acumen, stakeholder management, and team leadership.
2w
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Sales Enablement Program Manager
Toronto, Ontario, Canada
$105k-$120k/yr HybridFull Time
3+ YOE3+ years in sales enablement, L&D, or similar; experience in GTM/customer-facing roles; strong facilitation, project management, and data-driven measurement skills; comfortable with LMS (WorkRamp) and enablement tooling.
Workramp, Tableau, Gong, Salesforce, Notion, Google Workspace