241 customer program manager jobs at 161 companies in Marlborough, MA
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
5+ YOEBachelor's in engineering (masters preferred), 5+ years program/project management experience (1+ year in interconnect industry), ability to read technical drawings, customer communication, budgeting, DFM, supplier management, and program execution.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yrRemoteFull Time
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yrOnsiteFull Time
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
Systems & Technology Research: Develops advanced technology for national security and defense applications.
Program management experience supporting DoD/IC programs, ability to manage technical portfolios, communicate with customers, track risk/schedule, and obtain security clearance.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
5+ YOEBachelor's in engineering required (MS preferred), 5+ years direct program/project management (1+ year in interconnect industry), ability to read technical drawings, customer communication, budget and risk management, proficiency with PM tools, Excel, Word, and PowerPoint.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
8+ YOELead program lifecycle activities including schedule, budget, risk management, customer/supplier engagement, and earned value management; typically requires a Bachelor’s and 8+ years program experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
5+ YOEU.S. citizen with active transferable Secret clearance; university degree or equivalent; minimum 5 years relevant experience (3 years with advanced degree); program lifecycle management, cost/schedule/technical accountability, earned value management, contracting, customer interfacing.
Microsoft Project, Earned Value Management System, Raytheon Lifecycle Program Management
AcuityMD: Commercial intelligence platform for the medical technology industry.
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
Draper: Designs and develops advanced guidance and navigation technologies.
5+ YOEManage large-scale production programs using EVMS, IMP/IMS, risk management; interface with government customers; bachelor's degree preferred and 5+ years program management experience.
Earned Value Management (EVMS), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Microsoft Office Applications
Emerald Technologies: Provides design and manufacturing services for complex electronic assemblies.
2+ YOE2+ years related manufacturing experience, bachelor's preferred or 5 years industry experience; strong communication, customer account and commercial management skills; MS Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Imprivata: Provides digital identity and security management for healthcare organizations.
6+ YOEBachelor's degree required; 6+ years in software, 4+ years project/program management, 3+ years serving healthcare customers; PMI/Agile certifications a plus; experience with Imprivata products and Salesforce preferred; strong communication and planning skills.
Proven program management leading medium-sized development programs, earned value management experience, proposal and customer relationship skills, strong communication and business acumen, active Top Secret/SCI clearance or eligible.
Avela: Software platform for school application and enrollment management.
4+ YOE4+ years in PK-12 charter school/CMO operations; strong data analysis; customer-centric; able to manage multiple clients; comfortable with sales/BD activities.
Data Analysis Tools, CRM software, Software configuration, Product demonstration tools
(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
United States or Redmond or Mountain View or Austin or Houston or Chicago or New York or Cambridge or Atlanta
$120k-$235k/yrOnsiteFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years experience in engineering/product/technical program management/data analysis or equivalent; 2+ years managing cross-functional projects; experience with customer-facing engineering engagements; cannot sponsor work visa.
National GridLondon Stock Exchange: NG: Operates electricity and natural gas transmission and distribution networks.
2+ YOEBachelor's degree required, 2+ years managing customer-focused programs, analytical and communication skills, Microsoft Office proficiency, valid driver's license, and willingness to travel.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Salesforce, Power BI, SAP
Zeelo: Provides smart shuttle and commuter transportation services for organizations.
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
10+ YOE10+ years leading complex technical programs for enterprise customers; program management fundamentals, cross-functional partnership, strong communication and risk management; bachelor\u0002s degree required; PMP preferred.
CodeRabbit: AI-powered platform for automated code reviews and pull requests.
5+ YOE5+ years in Customer Success/Developer Relations/Technical Account Management at a SaaS or developer tools company; strong technical foundation (CI/CD, GitHub, GitLab); familiarity with AI tools; data-driven with excellent communication skills.