Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
138 customer program manager jobs at 108 companies in Niagara Falls, NY
3w
Save
Mark Applied
Hide
Program Manager
Etobicoke, Ontario, Canada
OnsiteFull Time
Lead cross-functional programs, manage budgets and schedules, drive APQP and engineering change, liaise with customers, and use supplier portals; strong program management and team leadership skills required.
Stellantis Supplier Portal System, Workday
2mo
Save
Mark Applied
Hide
Program Manager, Development
Toronto or Ontario
$91k-$113k/yr OnsiteFull Time
10+ YOE10+ years aerospace program management experience, degree in business or engineering, PMP or working toward it, strong MS Office and financial/program controls skills, customer liaison and leadership experience.
Osmoz, Microsoft Office
3w
Save
Mark Applied
Hide
Customer Systems & Automation Program Manager
Toronto, Ontario, Canada
OnsiteFull Time
Operational or customer success experience with process design and automation; familiarity with CRM/workflow tools, AI-driven workflows, data analysis, and cross-functional alignment.
HubSpot, Guru
4w
Save
Mark Applied
Hide
Senior Program Manager
Buffalo, New York, United States
$120k-$150k/yr OnsiteFull Time
7+ YOEBachelor's in engineering or business, 3+ years program management (7+ years professional experience), leadership and customer communication skills, knowledge of Earned Value Management, experience with operations/supply chain/engineering and proposals.
Earned Value Management
3w
Save
Mark Applied
Hide
Senior Staff Technical Program Manager, Rider Loyalty
Toronto, Ontario, Canada
$216k-$270k/yr HybridFull Time
5+ YOE5+ years leading cross-functional product initiatives in customer-facing product environments; strong technical, analytical, communication, and program management skills.
2mo
Save
Mark Applied
Hide
Program Manager, Digital Customer Success
Vancouver or Burnaby or Toronto or Calgary
$77k-$104k/yr HybridFull Time
2+ YOE2–4 years in program management, CS, Rev Ops, or scaled/digital CS; experience with CS/marketing automation tools; strong data skills; AI interest.
ChurnZero, Gainsight, Totango, AI tools
1mo
Save
Mark Applied
Hide
Technical Program Manager, AI Delivery for Public Sector & Defence
Ottawa or Montreal or Toronto or Canada or San Francisco or London or New York City or Seoul or Germany or Paris
HybridFull Time
6+ YOE6+ years customer-facing technical/engineering program management in AI/ML; experience with government/defence and complex compliance; eligible for Top Secret clearance; bachelor's degree; strong executive communication and stakeholder management.
Azure, AWS GovCloud, API, LLMs
4w
Save
Mark Applied
Hide
Customer Delivery Manager
Mississauga or Heredia
OnsiteFull Time
4+ YOE4-7 years experience (typical), degree or commensurate experience, experience in ITIL/ITSM or customer support preferred, ability to manage SLAs, risks, KPIs, and lead teams.
1mo
Save
Mark Applied
Hide
Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
2w
Save
Mark Applied
Hide
Senior Customer Delivery Manager
Oakville or Waterloo
$100k-$136k/yr HybridFull Time
5+ YOE5+ years project management/customer delivery experience, strong leadership and stakeholder management, PMP preferred, passport and ability to travel, familiarity with Jira and Google Suite, excellent communication and problem-solving skills.
Google Suite (Sheets, Docs, Slides), Jira
1mo
Save
Mark Applied
Hide
Customer Trust & Engagement Manager
Toronto or Vancouver or Montreal or Ontario or New Brunswick or British Columbia or Quebec or Alberta or Saskatchewan
$91k-$133k/yr RemoteFull Time
5+ YOE5+ years in customer-facing consultative or program roles in trust, cybersecurity, privacy, compliance or risk; strong stakeholder engagement, communication, and ability to explain complex trust topics; Bachelor's degree or equivalent experience.
ISO 27001, SOC 2, NIST, GDPR, FedRAMP, CSA STAR
2w
Save
Mark Applied
Hide
Customer Project Manager, Hyperscale
Dallas or Toronto
$118k-$176k/yr HybridFull Time
Proven experience delivering large, complex customer-facing technology or infrastructure projects; executive communication; data center or colocation knowledge; strong organisation and risk management; familiarity with PM tools and formal qualifications preferred.
Smartsheet, Tableau
3mo
Save
Mark Applied
Hide
Senior Customer Success Manager (Transformation Advisor), Financial Services
Toronto, Ontario, Canada
$126k-$210k/yr OnsiteFull Time
5+ YOE5+ years leading large-scale technical programs; experience driving cloud/AI digital transformations, program management, and executive-level stakeholder management in Financial Services; knowledge of cloud architecture, data strategy, and migration approaches; AWS/cloud certification preferred.
AWS
2w
Save
Mark Applied
Hide
Customer Success Manager
Montréal or Toronto or Quebec
RemoteFull Time
5+ YOE5+ years in SaaS customer success, experience with pooled/scaled portfolios, strong analytics and operational skills, bilingual English and French, customer engagement and program-building experience.
Salesforce
2w
Save
Mark Applied
Hide
Enterprise Customer Success Manager
Toronto, Ontario, Canada
$105k-$120k/yr HybridFull Time
5+ YOE5+ years managing enterprise B2B SaaS customers, strong executive communication, program management, stakeholder engagement, commercial awareness, and ability to lead complex implementations.
HRIS, API
3w
Save
Mark Applied
Hide
OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
1mo
Save
Mark Applied
Hide
Director, Customer Experience
Markham or Toronto or Ottawa
$111k-$138k/yr HybridFull Time
Lead CX strategy and programs across accounts; experience in CX, service design, program management, data analytics, and stakeholder management; project management accreditation (PMP) and change management certification preferred.
1mo
Save
Mark Applied
Hide
Manager Process Excellence & Customer Experience
Cambridge or Toronto or Ontario or Canada
$97k-$147k/yr HybridFull Time
5+ YOEBachelor's degree in a related field, 5+ years in process optimization/reengineering, experience with process mapping and RPA projects preferred, proficiency with Microsoft Visio and MS Office, strong stakeholder, analytical and change-management skills.
Microsoft Visio, Microsoft SharePoint, Microsoft Office, Robotic Process Automation (RPA)
3w
Save
Mark Applied
Hide
(Canada) Customer Operations Launch Manager - 1 Year Contract
Mississauga, Ontario, Canada
$41-$45/hr RemoteContract
5+ YOESaaS launch and project management experience, bachelor’s degree or 5+ years equivalent, experience with professional services/support, strong communication, critical thinking, and stakeholder management; PMP is a plus.
EHR, EMR
1mo
Save
Mark Applied
Hide
Customer Engagement Manager
Toronto, Ontario, Canada
$95k-$118k/yr OnsiteFull Time
5+ YOEBachelor's degree (advanced preferred), minimum 5 years in customer engagement/brand management or medical education in pharma/healthcare, experience in operational process management, program execution, regulatory knowledge (IMC, PAAB), strong communication and analytical skills.