327 customer program manager jobs at 207 companies in Petaluma, CA
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yrHybridFull Time
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
Lumafield: Accessible industrial CT scanners and cloud-based analysis software
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
Attuned Intelligence: Supervised AI voice agents for healthcare patient access.
3+ years program management experience; exceptional organization, stakeholder communication, cross-functional coordination, and ownership; experience with customer deployments, KPI reporting, and AI tools.
Databricks: A unified platform for data analytics and artificial intelligence.
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
San Francisco or New York City or Portland or United States or Canada
$110k-$152k/yrHybridFull Time
Mercury: Banking services and financial software designed for startup companies.
4+ YOE4–6 years in program management, operations, or customer experience; experience leading cross-functional programs, strong communication and execution skills, comfort with ambiguity, and familiarity with data and change management.
Zendesk, Asana, Notion, Google Sheets, Looker, SQL
Eat Real: Nonprofit improving school nutrition and public food policy.
4+ YOE4+ years of foodservice operations/management; experience in customer success or program management; strong project management; bachelor’s degree preferred.
Asana, Slack, Google Workspace, CRM, Client portals
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Benchmark ElectronicsNYSE: BHE: Provides engineering design and manufacturing services for complex electronics.
Leadership of customer-focused programs, NPI to volume production, pricing, contract management, and cross-functional coordination with supply chain; strong communication, negotiation, and continuous improvement skills.
Robert HalfNYSE: RHI: Provides specialized staffing and global business consulting services.
5+ YOEBachelor's degree or equivalent,5+ years program/project management experience in large corporate or service organizations,customer service experience,MS Office with intermediate Excel and PowerPoint;SharePoint preferred.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, SharePoint
Xona Space Systems: Operates low Earth orbit satellites for high-precision navigation services.
Customer-facing program manager who coordinates cross-functional teams, maintains customer accounts, and drives compliant delivery. Preferred 2–5 years program management experience, technical/engineering background, business development/sales experience, knowledge of PNT/GNSS, and PMP/Agile training.
Avela: Software platform for school application and enrollment management.
4+ YOE4+ years in PK-12 charter school/CMO operations; strong data analysis; customer-centric; able to manage multiple clients; comfortable with sales/BD activities.
Data Analysis Tools, CRM software, Software configuration, Product demonstration tools
Tenderloin Housing Clinic: Providing housing, legal, and supportive services for low-income residents.
3+ YOE2+ MgmtHigh school diploma, 3+ years hospitality/customer service/admin or Desk Clerk experience, 2+ years program management or supervisory experience, valid CA driver's license, ability to drive a 17' van/truck, Microsoft Office proficiency, report writing, conflict resolution, pass background and TB screening.
Cursor: AI-powered code editor for professional software developers.
Experience leading large cross-functional technical projects, strong customer-facing and stakeholder management skills, technical understanding of engineering systems, and program/process development.
Canada or Ontario or British Columbia or Quebec or Saskatchewan or San Francisco
$128k-$160k/yrRemoteFull Time
AirbnbNASDAQ: ABNB: Online marketplace for vacation rentals and travel experiences.
8+ YOE8+ years in customer service/contact center operations, experience leading large cross-functional programs, ability to influence executives, strong presentation and communication skills; Bachelor's degree or equivalent experience; MBA/Masters preferred.
Program Manager, Human Data Operations (San Francisco)
San Francisco, California, United States
$120k-$150k/yrOnsiteFull Time
mpathic: AI platform analyzing and enhancing clinical and corporate communication.
5+ YOE5+ years program management or operations experience managing large-scale human-data, annotation, evaluation, or expert-driven workflows; experience with distributed teams and customer-facing programs; strong communication and operational rigor.
Contentful: SaaS platform for headless content management and delivery.
3+ YOE3–5 years in Enablement, Program Management, Sales, or Customer Experience; experience delivering trainings; strong project management and cross-functional collaboration.
OpenAI: Develops artificial intelligence models and generative AI software services.
Experienced GRC/product assurance professional with product launch review, customer trust, and security compliance experience; able to build operating models, automation, metrics, and clear customer-facing security narratives.
Sygaldry: Building quantum-accelerated servers for efficient AI model training.
7+ YOE7+ years in technical program management or related roles; experience with customers/partners, AI/ML literacy, strong written and verbal communication.