620 customer programs manager jobs at 331 companies in Albany, CA
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yrOnsiteFull Time
Juicebox: AI-native platform for automated candidate discovery and talent sourcing
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Staff Program Manager - Voice of the Customer Programs
San Mateo, California, United States
$166k-$205k/yrHybridFull Time
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
4+ YOERequires 4+ years of program management, 3+ years in CX, market research, or customer insights, Qualtrics experience preferred, qualitative research expertise, cross-functional influence, and a relevant bachelor's degree or equivalent.
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE12+ years program/project management experience in automotive or embedded industry, strong technical/engineering background, BS/MS in Engineering/CS or equivalent, experience with ML/data workflows, global program leadership and OEM customer engagement.
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
10+ YOE10+ years in high-tech electronics and large-scale program management; expertise in cloud, OEM, hardware, software, ASIC, customer delivery, cross-functional leadership, negotiation, and technical roadmaps.
Workato: Enterprise platform for automating business workflows and integrating applications.
3+ YOERequires 3–6 years in program management, project management, operations, or related work; experience owning organization-wide programs, defining metrics, using data, communicating clearly, and working through ambiguity.
San Francisco or Austin or New York City or Mountain View or Los Angeles County
$131k-$204k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOERequires 5+ years leading large-scale technical or engineering programs, 3+ years in enterprise IT, customer-facing experience, and a bachelor's degree in STEM or related field.
Loft Orbital: Deploy and operate satellite missions for organizations and governments.
8+ YOERequires about 8 years in technical program, product, or engineering roles, including about 3 years as an EPM or product-focused TPM, aerospace experience, customer engagement, and strong technical and communication skills.
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yrHybridFull Time
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
PG&ENYSE: PCG: Provides natural gas and electric service in California.
8+ YOEBachelor's degree or equivalent experience and 8 years of job-related experience required. Utility operations, capital project management, stakeholder partnerships, and complex program leadership preferred.
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
12+ YOE12+ years program management experience in cloud/AI/physical AI industries; strong technical background in hardware/software, excellent communication, and ability to lead global cross-functional programs.
Sauk Rapids or Fremont or Arizona or Nevada or Oregon or Texas or Mexico or Singapore or Malaysia or United Kingdom
$72k-$122k/yrOnsiteFull Time
Ichor HoldingsNASDAQ: ICHR: Designs and manufactures fluid delivery systems for semiconductor manufacturing.
Requires a four-year business degree or equivalent experience, strong computer skills, Excel and Word proficiency, excellent communication, analytical ability, organization, and relationship management skills.
Microsoft Excel, Microsoft Word, Procore, Sage, Bluebeam, Microsoft Project
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
8+ YOERequires 8+ years in technical program management, strategy and operations, chief-of-staff, or related technology roles; technical AI/cloud product experience; customer operations expertise; and hands-on LLM and AI tooling experience.
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Databricks: A unified platform for data analytics and artificial intelligence.
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
Affinity: Relationship intelligence platform for financial dealmakers.
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
Stanford University: Private research university providing academic education and medical services.
3+ YOEBachelor's degree + 3 years event experience (or equivalent), experience managing teams and budgets, strong project and customer-service skills, Microsoft Office, FileMaker Pro, Google Docs/Forms, valid California Class C driver, ability to lift 21-40 lbs, may work evenings/weekends, must be authorized to work in the U.S.
Microsoft Office, FileMaker Pro, Google Docs, Google Forms
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.