2w
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Manager, GTM Customer Programs
United States or United Kingdom
$152k-$224k/yr HybridFull Time
8+ YOE8+ years in GTM/RevOps/program management at a B2B SaaS company with people-management experience; strong SQL and analytics, experience with Databricks preferred; fluency with Salesforce, outreach/marketing automation, and Retool; proven cadence-driven program leadership.
SQL, Databricks, Salesforce, Slack, Outreach, Retool
1w
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Customer Programs Manager
United States
$125k-$145k/yr RemoteFull Time
5+ YOE5+ years in customer success/program management in B2B SaaS, experience owning end-to-end post-sales programs, VOC/NPS/CSAT experience, strong cross-functional communication, and program measurement skills.
Gainsight, Totango, ChurnZero
1d
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Customer Engagement Programs Lead
San Francisco or Dallas or Seattle or Boston
$169k-$241k/yr RemoteFull Time
7+ YOEBachelor's degree and 7+ years in customer success, loyalty marketing, or strategic engagement programs with executive engagement, program design, data interpretation, and CRM proficiency.
Salesforce, HubSpot
2mo
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Customer Engagement Programs Director
United States
$143k-$178k/yr RemoteFull Time
8+ YOE8+ years in Customer Success Programs or CS Operations; strong project management; Salesforce; Certinia/Gainsight experience; design/manage cross-functional programs; executive engagement.
Salesforce, Certinia, Gainsight
1mo
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Customer Assistance Programs Manager (Denver, PA, US, 17517)
Denver, Pennsylvania, United States
OnsiteFull Time
5+ YOEManage and mentor a Customer Outreach team administering Universal Service Programs (CAP, Operation Share, LIHEAP, CARES); PUC reporting and compliance; program filings; budget and contract management; proficiency with Microsoft Office (Excel/PowerPoint) and SAP.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, SAP, Customer Outreach System (COS)
2w
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Director, Customer Programs
Anniston, Alabama, United States
HybridFull Time
4+ YOEBachelor's preferred, PMP training preferred, 4+ years project management and 4+ years contract management, proficiency with Microsoft Project and Microsoft Office, proven leadership, ability to travel up to 50%.
Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
3w
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Head of Customer Programs & Estimating
Cypress or Redondo Beach
$195k-$300k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's in engineering or related, 8+ years in hardware/advanced manufacturing, 5+ years leading managers, experience in estimating/quoting, program management, customer engagement, and metrics-driven operations; up to 25% travel.
ERP, MES, CRM, estimating software platforms
3w
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
1mo
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Customer Success Programs Manager
New York City or San Francisco
$260k/yr OnsiteFull Time
6+ YOE6-8+ years in Customer Success with digital, scaled, or programmatic CS; track record of measurable outcomes; experience shipping lifecycle programs; fluency with AI in workflows; hands-on live 1:many engagements; strong data instincts; API-first literacy.
SQL, APIs, LLMs, AI-native tooling, Scripting
1w
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Manager, CX Programs
United States
$100k-$161k/yr RemoteFull Time
7+ YOE3+ MgmtBachelor's degree, 7+ years program/project management in customer operations or SaaS, 3+ years people management, experience with business continuity/compliance programs, applied AI/LLMs and automation, strong analytics and communication.
LLMs, AI, automation platforms, project management tools, BI tools
2w
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LOS ANGELES PROGRAMS MANAGER
Los Angeles, California, United States
$27-$33/hr OnsiteFull Time
Manage and develop youth programs and instruction teams, supervise instructors and coaches, create curriculum, manage schedules, respond to customer feedback, and support staff development. Climbing and coaching experience plus familiarity with scheduling/reporting tools preferred.
Google Suite, Gmail, Sheets, Docs, Drive, Paycom, Rock Gym Pro, Basecamp
3d
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Customer Energy Programs Senior Advisor
Irwindale, California, United States
HybridFull Time
10+ YOE10+ years in customer service/administrative/analytical roles, 4+ years leading customer programs or projects, experience with program governance, vendor/RFP processes, data analytics, and stakeholder management.
3w
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Hockey Programs Manager
Euless, Texas, United States
OnsiteFull Time
Manage daily hockey operations, design programs, hire coaches, schedule officials, manage timecards, strong hockey playing/coaching background, customer service skills, Microsoft Excel/Word/Outlook proficiency, ability to work nights/weekends/holidays.
Microsoft Excel, Microsoft Word, Microsoft Outlook
3w
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Hockey Programs Manager
Northlake, Texas, United States
OnsiteFull Time
Manage daily hockey operations, develop in-house programs, hire and schedule coaches and officials, strong hockey playing/coaching experience, excellent customer service, and Microsoft Excel/Word/Outlook proficiency.
Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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Digital Customer Programs Manager
San Francisco, California, United States
$120k-$150k/yr OnsiteFull Time
2+ YOE2-4 years in customer-facing roles; high-volume SaaS experience; proficient with Zendesk, Salesforce, HubSpot; technically literate; strong written and verbal communication.
Zendesk, Salesforce, HubSpot, SaaS Admin
1mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Sr. Manager of Programs
Everett, Washington, United States
$135k-$185k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years in aerospace/manufacturing; 5+ years leading customer programs; Bachelor’s degree in Business, Engineering, Operations or related field; strong PM skills and ERP/MRP proficiency
ERP/MRP, Microsoft Excel
3w
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Director, Programs
New York City, New York, United States
$250k-$300k/yr OnsiteFull Time
Senior programs leader with proven experience executing complex defense/aerospace or embedded systems programs, customer-facing program delivery, schedule/risk/budget management, subcontractor coordination, and ability to obtain U.S. security clearance.
1mo
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Manager, Voice of Customer Programs
Long Island City, New York, United States
$81k-$135k/yr OnsiteFull Time
6+ YOELead voice of customer programs; manage NPS/CSAT; analyze data; partner with analytics; 6-8 years in customer research; experience with Medallia/Qualtrics; strong PM.
Medallia, Qualtrics, Adobe Creative Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, XD, Figma, Canva
3w
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Manager, Operational Commercial Engines (OCE) Customer Programs (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
8+ YOEU.S. Person required. Bachelor’s degree with 8 years relevant experience (or advanced degree with 5 years). Understanding of gas turbine engines, program/customer-facing experience, strong communication and matrix teamwork skills.
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