6,973 customer programs manager jobs at 3,231 companies in United States
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Customer Programs Manager
United States
$125k-$145k/yr RemoteFull Time
5+ YOE5+ years in customer success/program management in B2B SaaS, experience owning end-to-end post-sales programs, VOC/NPS/CSAT experience, strong cross-functional communication, and program measurement skills.
Gainsight, Totango, ChurnZero
2mo
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
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Customer Energy Programs Senior Advisor
Irwindale, California, United States
HybridFull Time
10+ YOE10+ years in customer service/administrative/analytical roles, 4+ years leading customer programs or projects, experience with program governance, vendor/RFP processes, data analytics, and stakeholder management.
2mo
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Hockey Programs Manager
Euless, Texas, United States
OnsiteFull Time
Manage daily hockey operations, design programs, hire coaches, schedule officials, manage timecards, strong hockey playing/coaching background, customer service skills, Microsoft Excel/Word/Outlook proficiency, ability to work nights/weekends/holidays.
Microsoft Excel, Microsoft Word, Microsoft Outlook
2mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Hockey Programs Manager
Plano, Texas, United States
$45k/yr OnsiteFull Time
College degree preferred; extensive ice hockey playing and coaching experience, strong organization, communication, customer service, and time management skills required. Must work nights, weekends, holidays, and events.
Microsoft Excel, Microsoft Word, Microsoft Outlook
2mo
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Manager, Operational Commercial Engines (OCE) Customer Programs (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
8+ YOEU.S. Person required. Bachelor’s degree with 8 years relevant experience (or advanced degree with 5 years). Understanding of gas turbine engines, program/customer-facing experience, strong communication and matrix teamwork skills.
1mo
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Customer Energy Programs Senior Advisor
Irwindale, California, United States
$162k-$243k/yr HybridFull Time
10+ YOE4+ Mgmt10+ years in customer service/analytical roles with 4+ years leading customer programs; experience with program governance, RFP/vendor management, technology and data analytics; ability to participate in incident management/on-call rotations.
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Senior Manager, Radical Hospitality Programs
Austin, Texas, United States
$115k-$130k/yr OnsiteFull Time
6+ YOE6+ years progressive experience in retail operations or customer experience; experience leading cross-functional programs, building scalable processes, and measuring performance; strong communication, analytical, and project management skills.
BootRunner, Google, Yelp
1w
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Customer Programs Executive
Commerce or North America or Europe or Asia Pacific
OnsiteFull Time
Bachelor's degree in business, sales, engineering, or related field; aerospace sales, account, or program management experience; aerospace product and regulatory knowledge; sales-target success; communication, relationship-building, strategic thinking, and travel readiness.
Quantum
1mo
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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
2w
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Customer Programs Manager, Co-Marketing & Measurement
San Francisco or New York City
$255k-$320k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent experience; co-marketing, agency, demand generation, paid social, measurement, stakeholder reporting, and customer marketing experience. 7+ years in B2B SaaS marketing preferred.
Claude, Salesforce
1w
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Sr. Manager, International Government Programs
United States
$130k-$165k/yr RemoteFull Time
8+ YOERequires 8+ years delivering complex technical programs with international government customers, cross-functional influence, international procurement expertise, English proficiency, and international travel availability.
6d
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Manager of Loyalty & Customer Experience Programs
Watertown or Boston
$112k-$120k/yr HybridFull Time
5+ YOE5+ years in loyalty, membership, lifecycle, or customer experience programs, preferably e-commerce, subscription, or DTC; requires analytics, ROI analysis, vendor and budget management, and cross-functional collaboration.
Yotpo, Smile, Antavo, Talon One, BetterUp
3d
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Director Of Programs
Mukilteo, Washington, United States
$185k-$225k/yr OnsiteFull Time
10+ YOEBachelor's degree in engineering or related technical field, 10+ years in space and defense, experience leading $100M+ programs, large teams, customer relationships, and global supply chains.
1mo
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Project Manager - Customer Programs
Yocumtown, Pennsylvania, United States
OnsiteFull Time
Bachelor's degree in business, mechanical engineering, or related field; strong project management and NPI experience; travel up to 30%; proficiency with Microsoft Office and GANTT charts; English fluency (Mandarin a plus).
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, GANTT charts
1mo
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Manager Programs 3
Huntsville, Alabama, United States
$184k-$277k/yr OnsiteFull Time
6+ YOEBachelor's or Master’s degree plus 6–8+ years program management experience on large, software-intensive programs; Earned Value Management, Agile/SAFe experience, customer engagement, and executive communication skills.
SAFe, Scrum, Kanban, DevSecOps, CI/CD, Earned Value Management (EVM), Integrated Battle Command System (IBCS)
1mo
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Programs Manager
Waukesha, Wisconsin, United States
OnsiteFull Time
12+ YOEBachelor's in engineering (mechanical preferred), 12+ years engineering experience leading complex customer programs, knowledge of APQP and GD&T, ability to travel internationally, and U.S. work authorization.
APQP, GD&T
1mo
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Manager Programs 2
Baltimore, Maryland, United States
$154k-$231k/yr OnsiteFull Time
8+ YOELead programs from proposal through closeout; must have program management experience, EVM/CAM experience, strong customer and team leadership, and an active U.S. Secret clearance; U.S. citizenship required.
Earned Value Management (EVM), IPRS
8h
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Customer Experience Programs Specialist
Deerfield Beach, Florida, United States
HybridFull Time
3+ YOERequires 3+ years in event marketing, loyalty marketing, or customer engagement; project management skills; budget, vendor, timeline, event platform, communication, and travel experience.
HubSpot, Salesforce Marketing Cloud
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