241 customer programs manager jobs at 160 companies in Blackstone, MA
2d
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Manager of Loyalty & Customer Experience Programs
Watertown or Boston
$112k-$120k/yr HybridFull Time
5+ YOE5+ years in loyalty, membership, lifecycle, or customer experience programs, preferably e-commerce, subscription, or DTC; requires analytics, ROI analysis, vendor and budget management, and cross-functional collaboration.
Yotpo, Smile, Antavo, Talon One, BetterUp
1mo
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Customer Engagement Manager, Meal Programs (Remote)
Boston or United States
$95k-$130k/yr HybridFull Time
5+ YOE5+ years in consultative sales/account management in B2B/SaaS/marketplace; proven retention track record; Salesforce experience; strong relationship-building, organization, and data-informed skills; willingness to travel ~25%.
Salesforce
1mo
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
2w
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Customer Project Manager
Westford, Massachusetts, United States
$109k-$141k/yr OnsiteFull Time
7+ YOEUniversity degree in engineering, optics, physics, or similar; 7+ years in product management or technology-based B2B sales/account management; global teamwork and worldwide travel required.
RFQ, ITAR, EAR
1mo
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
12h
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
3mo
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Principal Customer Solutions Manager (CSM), US Healthcare & Life Sciences (HCLS)
New York or Boston or Jersey City or Herndon or San Francisco
$183k-$284k/yr OnsiteFull Time
10+ YOE15+ Mgmt10+ years senior customer-facing experience; 15+ years leading large IT/engineering programs; Bachelor's in Science/Engineering/Math; cloud experience; strong communication and stakeholder management.
1mo
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
1d
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Customer Program Office Lead
San Jose or Wilmington or Dallas
$212k-$306k/yr HybridFull Time
10+ YOEBachelor’s degree in engineering, business, computer science, or related field; 10+ years in program, project, product management, operations, or customer-facing leadership; complex cross-functional program experience required.
Artificial Intelligence (AI), Key Performance Indicator (KPI)
1mo
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Sr. Manager, Customer Advocacy
Boston, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; experience running advocacy/champions programs, cross-functional leadership, program measurement, program management, and budget administration.
2mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
4w
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Customer Project Manager, Power Systems
Secaucus or Andover or Boston or Nashville or Dallas or Raleigh
$86k-$130k/yr HybridFull Time
4+ YOERequires a 4-year engineering degree (ME/EE/IE) or 4+ years equivalent experience, experience with low/medium voltage and power transformation, MS Office/Excel/Access and Windows; CAPM preferred.
Windows, Microsoft Office, Microsoft Excel, Microsoft Access
2mo
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Field Project Manager, Customer Facing
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yr FieldFull Time
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
2mo
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(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
LLMs, AI Science Factory
1mo
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Program Manager 1-Production
Cambridge, Massachusetts, United States
$95k-$245k/yr OnsiteFull Time
5+ YOEManage large-scale production programs using EVMS, IMP/IMS, risk management; interface with government customers; bachelor's degree preferred and 5+ years program management experience.
Earned Value Management (EVMS), Integrated Master Plan (IMP)/Integrated Master Schedule (IMS), Microsoft Office Applications
2d
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Technical Program Manager
Cambridge, Massachusetts, United States
OnsiteFull Time
Experience leading complex technical programs across research, engineering, operations, customers, or organizations; requires program design, cross-functional execution, technical fluency, customer management, documentation, budgets, metrics, and risk management.
1w
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Head of Patient & Member Programs
Boston, Massachusetts, United States
$205k-$308k/yr HybridFull Time
8+ YOERequires 8+ years leading B2B services or solutions, scaled member programs, customer delivery, service design, P&L and pricing scenarios, cross-functional collaboration, and data-driven business insights.
1mo
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
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