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296 customer programs manager jobs at 192 companies in Chicago, IL

2w
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
8+ YOE3+ MgmtBachelor's (or equivalent) with 8 years' experience (or Master's with 6; or 12 years experience), active DoD Secret clearance, 3 years leading technical program performance, EVM experience, strong planning, cost/schedule control, and customer relationship skills.
Earned Value Management (EVM)
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1w
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Sr. Customer Solutions Manager, FSI Capital Markets
Boston or Atlanta or New York or Chicago or San Francisco
$154k-$208k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, bachelor’s in STEM or business, travel up to 30%, strong change management and communication skills.
AWS Services
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3w
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
Aligned Data Centers
Aligned Data Centers: Provides scalable data center infrastructure and colocation services.
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
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2mo
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Senior Customer Success Manager
Chicago or San Francisco
HybridFull Time
Adobe
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
10+ YOE10+ years customer success in SaaS; Bachelor's degree; strong communication; program management skills; travel about 20%.
CRM, Microsoft Office, PowerPoint, Adobe Experience Cloud
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1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
Nexamp
Nexamp: Provides community solar and energy storage solutions.
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
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3w
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Customer Care Area Manager
Plainfield or Schaumburg
$65k-$120k/yr OnsiteFull Time
Lennar
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry, and failure analysis; valid driver's license and clean driving record; intermediate to advanced Microsoft Office/Excel skills; ability to lift >50 lbs.
Microsoft Office, Microsoft Excel
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6d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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Sr. Manager, Customer Experience, Hub & EHR
Chicago, Illinois, United States
OnsiteFull Time
Tempus AI
Tempus AINASDAQ: TEM: Builds a data platform for AI-powered precision medicine diagnostics.
5+ YOEBachelor's degree and 5+ years client-facing or operations experience in customer experience strategy, consulting, or project management within healthcare/biotech; leadership, VoC research, GTM execution, stakeholder communication; proficiency with Office/Sheets and presentation tools; Looker/SQL/GenAI a plus.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Google Sheets, Google Slides, Looker, SQL, GenAI tools, Gemini, Claude
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Youth Programs Lead Coordinator
Chicago, Illinois, United States
OnsitePart Time
Sofive
Sofive: Operates modern indoor soccer centers with small-sided fields.
Coaching and youth program leadership with strong communication, customer service, sales aptitude, and organizational skills; ability to recruit, train, and mentor coaches; Spanish a plus.
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
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1mo
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Customer Succes Manager, Senior Manager-Mulesoft
Atlanta or Indianapolis or Chicago
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
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2w
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Customer Onboarding Manager (BE)
Ghent or Limburg or London or Chicago or Belgium or Europe
FieldFull Time
Qargo
Qargo: Cloud-based transport management platform for logistics and freight operations.
Experience in transport/logistics operations or SaaS implementation, ability to configure TMS and deliver training, fluent Dutch and English, valid driver’s license, regular travel across Belgium.
Transport Management Platform (TMS)
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1mo
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Full Time Customer Experience Manager
Valparaiso, Indiana, United States
OnsiteFull Time
Michaels
Michaels: Retail chain for arts, crafts, and custom framing supplies.
Retail management experience preferred; lead front-end operations; manage KPIs; supervise and develop a team; omni-channel processes; shrink and safety programs.
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1w
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Manager, Digital & Mid-Size Customer
Lake Forest or Chicago
$113k-$188k/yr HybridFull Time
Grainger
GraingerNYSE: GWW: Distributes maintenance, repair, and operating supplies to businesses.
5+ YOEBachelor's degree (or equivalent), 5+ years in customer/digital/commercial/strategy/analytics roles, experience using customer and financial data, building business cases, cross-functional execution, strong communication and analytical skills.
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3w
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Customer Relations Project Manager
Lockport or Chicago
$53k-$73k/yr HybridFull Time
Veritiv
Veritiv: Distributes packaging, facility, and print products and solutions.
3+ YOE3+ years related experience, strong interpersonal and communication skills, knowledge of ERP systems (SAP, Oracle, PeopleSoft), project leadership, bachelor's degree preferred.
ERP, SAP, Oracle, PeopleSoft
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2mo
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Customer Coordinator / junior Project Manager
Schaumburg, Illinois, United States
$65k-$75k/yr OnsiteFull Time
HYDAC
HYDAC: Provides industrial hydraulic, electronic, and fluid engineering solutions.
Customer coordination and technical product support in a manufacturing environment; SAP/Oracle ERP systems; SQL; project coordination; travel 10-20%.
SAP, Oracle ERP, SQL
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6d
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Manager, Duty Drawback & Trade Recovery Programs
Fond du Lac or Mettawa
$103k-$144k/yr HybridFull Time
Brunswick
BrunswickNYSE: BC: Designs and manufactures marine engines and recreational boats.
7+ YOEBachelor's in supply chain/business/finance/international trade,7+ years duty drawback/customs compliance experience,3+ years preparing U.S. drawback claims,ACE and customs entry analysis,Duty Drawback Software,advanced Excel,project leadership.
ACE, Duty Drawback Software, Microsoft Excel, SAP, Power BI, SQL
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2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
BetterUp
BetterUp: Digital platform for professional coaching and employee mental fitness.
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
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3d
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Microsoft Dynamics 365 Customer Engagement (CRM) Manager
Minneapolis or Chicago or Philadelphia or Los Angeles or Houston or Des Moines or St. Louis
$107k-$215k/yr OnsiteFull Time
RSM
RSM: Provides audit, tax and consulting services to middle-market businesses.
5+ YOE5+ years leading technical teams, proven Dynamics CE/CRM implementation experience, project management, financial planning, stakeholder management, strong communication and problem-solving skills.
D365 F&SC, BC, CE, Commerce, Power Platform, Microsoft 365, Data & AI, Azure, Microsoft Office, MS Project, Microsoft Dynamics CE
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Customer Services Project Manager
Buffalo Grove, Illinois, United States
$133k-$150k/yr RemoteFull Time
Siemens
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
5+ YOEBachelor's degree in related field and 5+ years project management experience in construction/electrical distribution; 4 years in medium/low voltage design or datacenter projects; experience in risk, budget, schedule, vendor, and stakeholder management.
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