316 customer programs manager jobs at 200 companies in Deerfield, IL
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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
1mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's (or equivalent) with 8 years' experience (or Master's with 6; or 12 years experience), active DoD Secret clearance, 3 years leading technical program performance, EVM experience, strong planning, cost/schedule control, and customer relationship skills.
Earned Value Management (EVM)
5d
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Senior Customer Education Manager, Live Programs
Chicago, Illinois, United States
$141k-$168k/yr HybridFull Time
8+ YOERequires 8+ years of training experience, including 3–5 years in SaaS or technology, professional services or customer success experience, adult learning expertise, content design, executive presentation, and program management skills.
12h
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Program Manager, Online Programs
Evanston or Chicago or Miami
$70k-$75k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent and 5–10 years related experience required; program coordination, communication, customer service, Microsoft Office, problem-solving, and business-function knowledge. Master's and online learning experience preferred.
Microsoft Office Suite, Microsoft Excel, Zoom, CRM, Google Drive, SmartSheet, Learning Management Systems (LMS), Canvas, Intrepid, Blackboard, Cvent
3w
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Customer Service Manager
Tinley Park, Illinois, United States
$34-$42/hr OnsiteFull Time
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Trapeze
2mo
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
3w
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
2w
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Sr. Customer Solutions Manager, Scale CSM
Austin or Chicago
$154k-$208k/yr OnsiteFull Time
7+ YOEBachelor's degree in STEM or related field, 7+ years leading technical programs, 4+ years customer-facing experience, and ability to travel up to 30%; PMP or Agile certification preferred.
AWS, Amazon Web Services (AWS), SAFe
2mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
2mo
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Customer Care Area Manager
Schaumburg, Illinois, United States
$65k-$120k/yr OnsiteFull Time
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry and structural design; high school diploma required, college preferred; valid driver’s license and clean driving record; Microsoft Office/Excel proficiency.
Microsoft Office, Microsoft Excel, Artificial Intelligence (AI)
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
1mo
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Customer Onboarding Manager (BE)
Ghent or Limburg or London or Chicago or Belgium or Europe
FieldFull Time
Experience in transport/logistics operations or SaaS implementation, ability to configure TMS and deliver training, fluent Dutch and English, valid driver’s license, regular travel across Belgium.
Transport Management Platform (TMS)
1mo
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Manager, Duty Drawback & Trade Recovery Programs
Fond du Lac or Mettawa
$103k-$144k/yr HybridFull Time
7+ YOEBachelor's in supply chain/business/finance/international trade,7+ years duty drawback/customs compliance experience,3+ years preparing U.S. drawback claims,ACE and customs entry analysis,Duty Drawback Software,advanced Excel,project leadership.
ACE, Duty Drawback Software, Microsoft Excel, SAP, Power BI, SQL
1w
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
4+ YOEBachelor's degree or 4+ years' experience; 4+ years relevant experience building scalable digital education, automated learning, in-app guides, and data-driven customer enablement programs.
Pendo, WalkMe, Skilljar, Docebo, Absorb, Learning Management Systems (LMS)
1w
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Program Manager, Customer Success Efficiency and Scale
Atlanta or Chicago
OnsiteFull Time
5+ YOERequires 5+ years in product or program management, business operations, consulting, or related work; product ownership, cross-functional delivery, analytical problem-solving, communication, and AI tool proficiency.
AI
3w
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
1mo
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Customer Marketing Manager
Chicago, Illinois, United States
$105k-$120k/yr OnsiteFull Time
7+ YOE7+ years customer marketing/lifecycle experience in B2B SaaS, strong storytelling and writing, experience with customer advocacy programs and HubSpot, bachelor's degree in related field.
LOIS, HubSpot
3mo
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Technical Program Manager - Customer Platforms & D365
Chicago, Illinois, United States
HybridFull Time
12+ YOEEnterprise tech program leadership; D365, digital platforms, CRM integrations; Agile/SAFe delivery; 12+ years preferred.
Dynamics 365, CRM, Agile, SAFe, Delivery governance
3w
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Senior Manager, CRM Programs
Northbrook, Illinois, United States
HybridFull Time
8+ YOE3+ Mgmt8+ years in CRM or marketing strategy with 3+ years managing teams; expertise in CRM strategy, customer lifecycle, personalization, analytics, and cross-functional leadership; bachelor’s degree preferred.
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