4d
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Customer Engagement Programs Lead
San Francisco or Dallas or Seattle or Boston
$169k-$241k/yr RemoteFull Time
7+ YOEBachelor's degree and 7+ years in customer success, loyalty marketing, or strategic engagement programs with executive engagement, program design, data interpretation, and CRM proficiency.
Salesforce, HubSpot
1mo
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Customer Success Programs Lead (Education)
San Francisco, California, United States
$180k-$280k/yr OnsiteFull Time
4+ YOE4+ years in CS programs, customer education, community, champions, or lifecycle roles; experience building programs from scratch; executive presence; strong content and communication instincts; ability to manage many projects; founder mentality.
Slack
1mo
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Customer Success Programs Manager
New York City or San Francisco
$260k/yr OnsiteFull Time
6+ YOE6-8+ years in Customer Success with digital, scaled, or programmatic CS; track record of measurable outcomes; experience shipping lifecycle programs; fluency with AI in workflows; hands-on live 1:many engagements; strong data instincts; API-first literacy.
SQL, APIs, LLMs, AI-native tooling, Scripting
1mo
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Digital Customer Programs Manager
San Francisco, California, United States
$120k-$150k/yr OnsiteFull Time
2+ YOE2-4 years in customer-facing roles; high-volume SaaS experience; proficient with Zendesk, Salesforce, HubSpot; technically literate; strong written and verbal communication.
Zendesk, Salesforce, HubSpot, SaaS Admin
1w
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Manager Programs 2
McClellan Park, California, United States
$161k-$242k/yr OnsiteFull Time
Top Secret clearance required, Bachelor+8yrs or Master+6yrs supporting US government contracts; experience leading $15M+ contracts, Earned Value Management, program analytics, proposal/capture, and customer engagement.
Jira, Microsoft SharePoint, Microsoft Teams, Kanban
1w
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Sr. Customer Solutions Manager, HiTech
San Francisco, California, United States
OnsiteFull Time
7+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, bachelor’s degree or equivalent, program and organizational change management skills, ability to travel up to 30%.
AWS services
4d
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Principal Customer Portfolio Manager
Oakland, California, United States
$144k-$244k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent, 10 years job-related experience, program management for utility or construction, strong communication, PMP/MBA preferred.
2w
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yr HybridFull Time
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Notion, Asana, Airtable, Salesforce
2mo
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Senior Customer Enablement Program Manager
San Francisco or California or United States
$94k-$161k/yr RemoteFull Time
6+ YOE6+ years technical program and stakeholder management in enterprise technology; experience launching pilots to scale, data-driven reporting, AI/Big Data familiarity preferred, strong communication and enablement expertise.
Databricks Free Edition, Apache Spark, Delta Lake, MLflow
1mo
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Senior Customer Delivery Manager
Washington or Paris or San Francisco or Sophia-Antipolis or Hong Kong or Spain
HybridFull Time
7+ YOEMaster's in Engineering or Business, 7+ years experience (including 2+ technical), 5+ years client-facing delivery, project management experience, vendor/subcontractor management, PMP/Prince2 preferred.
3D LiDAR
1mo
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Customer Support Strategic Program Manager
San Francisco or New York City or Portland or United States or Canada
$110k-$152k/yr HybridFull Time
4+ YOE4–6 years in program management, operations, or customer experience; experience leading cross-functional programs, strong communication and execution skills, comfort with ambiguity, and familiarity with data and change management.
Zendesk, Asana, Notion, Google Sheets, Looker, SQL
1mo
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Manager, Customer Success Team
San Francisco or New York City or United States
$150k-$240k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or account management in SaaS/HealthTech, 2+ years managing teams, strong project management, executive presence, analytical skills, and experience scaling customer programs; EHR integration experience a plus.
EHR, PMS, Epic, Athena, eClinicalWorks (eCW)
1mo
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Customer Technology Manager- Dextro
Fremont, California, United States
$125k-$270k/yr HybridFull Time
10+ YOE10+ years experience in customer‑facing technical roles in semiconductor equipment, automation, robotics or advanced manufacturing; Bachelor's in Engineering required; experience coordinating complex technical deployments; strong communication skills.
6d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Customer Experience Manager
Rancho Cordova, California, United States
$18-$23/hr OnsitePart Time
Lead front-end operations and omnichannel processes, manage KPIs and shrink/safety programs, perform cash reconciliation and inventory tasks, train and coach team members, and handle physical store duties.
1mo
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Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
1mo
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Customer Success Manager (US Remote)
San Francisco or United States or Israel
RemoteFull Time
3+ YOE3+ years in customer success or account management in SaaS/cybersecurity, strong cloud security knowledge, executive communication, stakeholder management, driving adoption, and cross-functional program leadership.
Upwind, Cloud-Native Application Protection Platform (CNAPP), eBPF
2mo
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Customer Support Engineer Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in high-intensity technical support or solutions roles; 2+ years of people management; fluent in REST APIs, webhooks, and event-driven systems; enterprise support experience; AI voice latency knowledge; code ability in Python/JavaScript; SIP/WebRTC/Twilio experience; autonomous, scalable mindset.
APIs, REST, Python, JavaScript, SIP, WebRTC, Twilio
1mo
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Program Manager, Voice of the Customer
San Francisco or New York City or United States
$127k-$269k/yr RemoteFull Time
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Figma
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