2w
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Manager, Customer Care Engagement Programs III
Plantation, Florida, United States
OnsiteFull Time
5+ YOEBachelor's in HR/Business or related, 5+ years program management/employee engagement experience including people leadership, budget management, strong analytics, change management, and excellent communication.
Asana, Smartsheet, Microsoft SharePoint
1w
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Sponsored Programs Officer I/II/III
Gainesville, Florida, United States
OnsiteFull Time
Bachelor's degree and 0–3 years sponsored programs experience depending on level; knowledge of federal research policies; strong communication, critical thinking, customer service; proficiency with Microsoft Office and enterprise research systems.
Microsoft Word, Microsoft Excel, Microsoft Access, PeopleSoft, UFIRST, myUFL Grants, Windows, Access Database
3w
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Customer Success Manager
West Palm Beach, Florida, United States
OnsiteFull Time
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
2w
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Strategic Customer Program Manager - Aerospace & Defense
Sunrise, Florida, United States
OnsiteFull Time
5+ YOEBachelor's degree in business/supply chain/operations, 5+ years in aerospace/defense or complex manufacturing, experience managing customer programs and cross-functional execution, strong communication and organizational skills.
1mo
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CUSTOMER PROJECT MANAGER
Melbourne, Florida, United States
$95k-$126k/yr OnsiteFull Time
5+ YOE5+ years in a corporate aircraft environment, ability to manage and direct projects, associate degree or equivalent, A&P license preferred, strong communication skills, and experience with Siebel.
Siebel
1w
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Customer Care Manager
Lighthouse Point, Florida, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years customer service management experience, vendor management and problem resolution skills, familiarity with CRM and call center environments, ability to analyze metrics and develop training programs.
CRM
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
1mo
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Property Programs Service Specialist
Jacksonville, Florida, United States
$20-$21/hr OnsiteFull Time
Bachelor's degree required, customer-service experience in insurance preferred. Must manage client inquiries, maintain accurate records, support claims, comply with regulations, and collaborate with internal teams.
1w
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Youth Programs Lead Coordinator
Orlando, Florida, United States
$48k-$52k/yr OnsitePart Time
Experience in coaching or youth programming preferred; strong communication, customer service, organization, and leadership skills; ability to recruit, onboard, train, and mentor coaches and support program operations and growth.
6d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3d
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yr RemoteFull Time
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
3w
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Senior Customer Success Manager, Technology and Digital, FT, 8A - 4:30P
Coral Gables, Florida, United States
HybridFull Time
5+ YOEBachelor's degree, 4+ years relevant experience, executive-level communication, stakeholder management, program/portfolio experience, ServiceNow familiarity, and certifications such as BRMP, PMP, Agile, or Lean Six Sigma preferred.
ServiceNow
2w
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Healthcare Customer Project Manager - Field role in S. Florida
Tampa or Gainesville or Florida or United States
$90k-$143k/yr FieldFull Time
5+ YOE5+ years project management and IT integration experience in healthcare preferred; Bachelor’s in clinical/CS/IT/project management or equivalent; PMI certification required within role timeline; US work authorization required.
2mo
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Lead customer retention programs; manage credentials; ensure compliance; bilingual a plus; 18+; lifting 50+ lbs; valid license and MVR; pre-employment drug screen.
3w
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Customer Experience Manager
Lakeland, Florida, United States
OnsiteFull Time
Lead front-end operations and omnichannel processes, coach and train customer experience team, manage cash reconciliation, inventory (RTV/ASN), execute shrink and safety programs, and support store events; retail management experience preferred.
1mo
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Customer Project Manager
Los Angeles or Van Nuys or Camarillo or Fort Lauderdale
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years aviation customer service/project coordination or maintenance support; experience preparing quotes/estimates; strong communication, organization, and problem-solving; proficiency with Microsoft Office and aviation maintenance software (Corridor, CAMP).
Microsoft Office, Corridor, CAMP
2w
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Project Manager, Technical Customer Support
Coconut Creek, Florida, United States
OnsiteFull Time
EASA B1/B2 or engineering degree, strong technical knowledge of large fan engines, ability to interpret legal/technical language, negotiation skills, excellent English communication, and ability to develop technical training.
1w
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Sr Services Manager 2 - Customer Service Management
Texas or Tennessee or Georgia or Florida
$120k-$199k/yr RemoteFull Time
5+ YOE5+ years in power plant field services or contract performance management; willingness to travel ~40%; must reside in TX, TN, GA or FL; bachelor’s degree or equivalent experience; ability to lead programs and communicate at executive level; U.S. work authorization required.
2w
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GTR Customer Marketing Manager
Miami or Coral Gables or United States or North America or South America or Europe or Asia
OnsiteFull Time
3+ YOEBachelor's degree in business or related field, 3+ years on/off-trade retail experience, strong customer and commercial focus, program and event management experience, ability to travel extensively and lead cross-functional stakeholders.
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