75 customer programs manager jobs at 50 companies in Hagerstown, MD

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Sr. Customer Solutions Manager
Jersey City or Arlington or New York or Herndon
$154k-$229k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's degree in STEM, up to 30% travel, experience with AWS/cloud, strong communication and program/change management skills.
AWS
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
Aligned Data Centers
Aligned Data Centers: Provides scalable data center infrastructure and colocation services.
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
3w
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
Emmes
Emmes: Provides full-service clinical research and technology-enabled development solutions.
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Service Rep/Project Manager
Hagerstown, Maryland, United States
OnsiteFull Time
Marketing.com
Marketing.com: Omnichannel marketing services and commercial printing provider.
5+ YOEPrint industry experience required; five years of customer service; some college preferred; leadership experience preferred.
1w
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Program Manager
Ashburn or Washington
OnsiteFull Time
Savvee
Savvee: Provides IT and program management services to federal agencies.
10+ YOEBachelor's degree and PMP required, 10+ years federal program management experience, ability to obtain client suitability, AI familiarity, strong communication and customer service skills.
Power BI, Apptio Cloudability, Microsoft Power Platform, Microsoft Office 365
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Program Manager
Sterling, Virginia, United States
$92k-$172k/yr OnsiteFull Time
Trident Systems
Trident Systems: Develops high-performance electronics for space and defense.
6+ YOELead technical hardware development programs, manage cost/schedule/risk, interface with customers, coordinate cross-functional teams, and maintain contract compliance; PMP and MS Project proficiency.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Earned Value Management (EVM)
2w
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Customer Engagement Strategy Lead
United States or Herndon
$137k-$244k/yr HybridPart Time
ManTech
ManTech: Provides technology solutions for defense and intelligence agencies.
14+ YOEMaster's in IT plus 14+ years experience; deep VA knowledge; experience with software/technical teams; executive communication, stakeholder management, and program/business development instincts; US citizen able to obtain VA Public Trust.
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Program Manager (Frederick, MD, US, 21703)
Frederick, Maryland, United States
OnsiteFull Time
Leonardo DRS
Leonardo DRSNASDAQ: DRS: Manufactures advanced electronic systems for defense and military applications.
5+ YOE5+ years of relevant program management experience; Bachelor’s degree; strong leadership, communication, and customer interface skills.
1w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
PADO AI Orchestration
PADO AI Orchestration: AI-powered energy management software for data centers.
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
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Senior Program Manager, Industrial Refrigeration
Waynesboro, Pennsylvania, United States
$112k-$187k/yr OnsiteFull Time
Johnson Controls
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
10+ YOEBachelor's in mechanical/chemical/related engineering or 10+ years field experience; 5+ years managing technical programs; expertise in compression and refrigeration systems; strong troubleshooting, RCA/FMEA/Six Sigma familiarity, and customer-facing communication.
1h
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Federal Program Lead Senior Manager Energy
Washington or Atlanta or Herndon
RemoteFull Time
Honeywell
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
10+ YOE5+ MgmtBachelor's degree and 10+ years in federal programs, energy services, infrastructure, or government contracting; 5+ years leading complex programs; federal customer, contracting, and energy initiative experience required.
Distributed Energy Resources (DER), Solar PV, Battery Energy Storage Systems (BESS), Microgrids, CHP, Honeywell Forge
3w
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MANAGER, SITE EVENTS & ACTIVATIONS
Gaithersburg, Maryland, United States
$80k-$89k/yr OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
5+ YOE5+ years hotel or conference experience preferred, bachelor's degree preferred, advanced Microsoft Excel and PowerPoint, strong communications, customer service, and program management skills.
Microsoft Excel, Microsoft PowerPoint
2w
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Deputy Program Manager
Herndon, Virginia, United States
$135k-$216k/yr RemoteFull Time
Peraton
Peraton: Provides advanced technology and mission support for government agencies.
12+ YOE4+ MgmtBachelors (or equivalent experience) with 12+ years relevant experience, 4+ years management, active TS/SCI or eligibility and polygraph, experience with collection management and software lifecycle, strong communication and customer engagement skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Project
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Full Time Assistant Customer Service Manager DLT in OLNEY, MARYLAND, STORE 403 - FAIR HILL
Olney, Maryland, United States
$19-$30/hr OnsiteFull Time
Harris Teeter
Harris TeeterNYSE: KR: Operates a regional chain of grocery stores and pharmacies.
1+ YOEHigh school diploma or GED; 1–3 years related experience; supervisory and customer service skills; basic math and computer skills; completion of company training programs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
1mo
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Senior Program Manager
Herndon or Columbia
HybridFull Time
Clarity Innovations
Clarity Innovations: Provides software and data engineering for national security missions.
5+ YOETop Secret/SCI clearance, 5+ years project management experience leading Kubernetes/cloud/software delivery for federal customers; strong Agile, stakeholder, and communication skills; PMP/AWS certs a plus.
Kubernetes, AWS, Azure, Google Cloud, Atlassian
1w
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Account Manager
Brookeville, Maryland, United States
FieldFull Time
Landscape Workshop
Landscape Workshop: Full-service commercial grounds management and landscaping provider.
2+ YOE2+ years managing landscape maintenance crews, customer-facing experience, proficiency with Microsoft Word/Excel/Outlook, hands-on leadership; bachelor’s preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Electrical Trade Manager
Rockville, Maryland, United States
$90k-$140k/yr OnsiteFull Time
Carbon Valley
Carbon Valley: Independent home electrical service provider focused on residential reliability and customer experience.
Leadership of electrical technicians; manage operations; deliver strong customer service; knowledge of electrical systems.
3mo
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Construction Project Manager
Frederick, Maryland, United States
OnsiteFull Time
Kalkreuth Roofing and Sheet Metal
Kalkreuth Roofing and Sheet Metal: Provides commercial roofing and building envelope solutions.
5+ YOEBachelor's degree in engineering/construction management or 5+ years of experience; strong communication, organizational and time-management skills; proficient in Microsoft Office; customer service oriented.
Microsoft Office
6d
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Implementation Project Manager I
Suwanee or Hillsboro or Phoenix or Irving or Atlanta or Ashburn or Piscataway or Santa Clara or Colorado Springs
OnsiteFull Time
QTS Data Centers
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
3+ YOEBachelor's degree or equivalent experience; 3+ years in IT, project management, service delivery, or customer relationship management; Microsoft Office proficiency; project management knowledge; data center concepts.
Microsoft Office, MS Project, Clarity