431 customer programs manager jobs at 264 companies in Laurel, MD

2d
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Manager Programs 2
Baltimore, Maryland, United States
$154k-$231k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
8+ YOELead programs from proposal through closeout; must have program management experience, EVM/CAM experience, strong customer and team leadership, and an active U.S. Secret clearance; U.S. citizenship required.
Earned Value Management (EVM), IPRS
2w
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Customer Success Manager — Government “At Scale” Programs 
McLean or Richmond
HybridFull Time
Exiger
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
1mo
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Education Programs Specialist
Washington, District of Columbia, United States
$61k-$71k/yr OnsiteFull Time
American Society of Hematology
American Society of Hematology: Supports hematology professionals through research, education, and advocacy.
3+ YOEBachelor's degree and 3+ years programmatic administrative support experience; proficiency in Microsoft Word/Excel/PowerPoint and LMS; excellent communication, multitasking, and customer service; ACCME/CME familiarity desired.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Learning Management System (LMS)
1mo
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Manager Programs 3
Baltimore, Maryland, United States
$184k-$277k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
6+ YOEBachelor's +8 yrs or Master's +6 yrs supporting U.S. Government contracts; active U.S. Secret clearance and U.S. citizenship required; experience with KPIs, P&L, program budgets, cross‑functional leadership, and customer briefings.
2w
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Senior Program Manager, National Security Programs
Washington, D.C. or Chantilly
HybridFull Time
LeoLabs
LeoLabs: Provides orbital intelligence and space domain awareness services.
8+ YOEBachelor's degree, 8+ years managing technical/customer-facing programs or federal contracts, experience with DoD/IC or space programs, strong program management, stakeholder engagement, risk management, and U.S. citizenship with ability to obtain clearance.
1mo
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Sr. Customer Solutions Manager
Jersey City or Arlington or New York or Herndon
$154k-$229k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's degree in STEM, up to 30% travel, experience with AWS/cloud, strong communication and program/change management skills.
AWS
1w
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Manager Learning Products and Programs
Bethesda, Maryland, United States
$72k-$76k/yr OnsiteFull Time
Association for Financial Professionals
Association for Financial Professionals: Professional association providing treasury and finance certification and training.
3+ YOE3+ years managing learning programs or education products, LMS and eCommerce experience, strong project management, customer service, communication, and data analysis skills; bachelor’s degree preferred.
LMS, eCommerce platforms
2w
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Customer Communications Support Manager
Quantico or Washington
$165k-$180k/yr OnsiteFull Time
MKS2 Technologies
MKS2 Technologies: Delivers cybersecurity and IT solutions to government agencies.
10+ YOE10+ years program/project management experience in DoD/IC, bachelor’s in CS/IT or related, DoD 8570/8140 IAT Level III (CASP+/CISSP) and CCNP Collaboration, PMP, active Secret clearance, U.S. citizenship, leadership and stakeholder management skills.
VoIP, VTC, Cisco Unified Communications (CUCM), Unity, Session Initiation Protocol (SIP), Poly, Microsoft Teams, Cisco Jabber, ITIL, ITSM, RMF
3d
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
2mo
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Customer Success Manager
Washington or United States
$105k-$140k/yr HybridFull Time
Inspiration Mobility
Inspiration Mobility: Financing and managing electric vehicle transitions for commercial fleets.
5+ YOE5+ years in a customer-focused role; strong relationship and program management skills; Bachelor’s degree or equivalent; excellent communication.
2d
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
None
3w
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
Aligned Data Centers
Aligned Data Centers: Provides scalable data center infrastructure and colocation services.
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
1mo
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Senior Customer Delivery Manager
Washington or Paris or San Francisco or Sophia-Antipolis or Hong Kong or Spain
HybridFull Time
Outsight
Outsight: Provides 3D LiDAR software to track people and vehicles.
7+ YOEMaster's in Engineering or Business, 7+ years experience (including 2+ technical), 5+ years client-facing delivery, project management experience, vendor/subcontractor management, PMP/Prince2 preferred.
3D LiDAR
4w
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
Nexamp
Nexamp: Provides community solar and energy storage solutions.
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
4d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Manager, Customer Experience Technology
Bellevue or Chicago or San Francisco or Washington or California or Colorado or Illinois or New York or Washington
$182k-$281k/yr HybridFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
3+ Mgmt3+ years managing software engineering/analyst teams, deep Salesforce (Service/Experience/Marketing/Communities) expertise, SaaS/PaaS experience (Salesforce, Workday, NetSuite, Anaplan, Xactly, Boomi), Agile delivery, bachelor's in CS or related.
Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Communities, Workday, NetSuite, Anaplan, Xactly, Boomi
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
BetterUp
BetterUp: Digital platform for professional coaching and employee mental fitness.
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1mo
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Program Manager - Customer Success Operations Senior
Washington, District of Columbia, United States
$120k-$160k/yr OnsiteFull Time
Akira Technologies
Akira Technologies: Provides cloud modernization and data analytics for federal agencies.
10+ YOETop Secret clearance, Bachelor's degree required (Master's preferred), 10+ years managing complex federal programs, experience across classified networks (NIPR/SIPR/JWICS), stakeholder engagement, metrics/dashboard development, and executive communication.
Advana, NIPRNet, SIPRNet, JWICS, CRM
5d
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Program Manager
Arlington, Virginia, United States
$137k-$147k/yr OnsiteFull Time
Mano Lani
Mano Lani: Provides IT, engineering, and logistics services to federal agencies.
8+ YOE8+ MgmtExperience managing housing, real estate, and asset management programs for DoD or federal customers; program planning, financial analysis, risk management, and executive-level briefing skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Project
2mo
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Federal Customer Success Manager
Home Office or Home Office or DC
RemoteFull Time
Riverbed
Riverbed: Provides AI-powered observability and network performance acceleration solutions.
Experience in federal customer success or military background; strong program management, cross-functional leadership, and risk management.