318 customer programs manager jobs at 202 companies in Logan Square, IL
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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
1mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's (or equivalent) with 8 years' experience (or Master's with 6; or 12 years experience), active DoD Secret clearance, 3 years leading technical program performance, EVM experience, strong planning, cost/schedule control, and customer relationship skills.
Earned Value Management (EVM)
1d
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Senior Customer Education Manager, Live Programs
Chicago, Illinois, United States
$141k-$168k/yr HybridFull Time
8+ YOERequires 8+ years of training experience, including 3–5 years in SaaS or technology, professional services or customer success experience, adult learning expertise, content design, executive presentation, and program management skills.
2w
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Customer Service Manager
Tinley Park, Illinois, United States
$34-$42/hr OnsiteFull Time
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Trapeze
2w
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
1mo
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Customer Technical Program Manager
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yr OnsiteFull Time
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
1w
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Sr. Customer Solutions Manager, Scale CSM
Austin or Chicago
$154k-$208k/yr OnsiteFull Time
7+ YOEBachelor's degree in STEM or related field, 7+ years leading technical programs, 4+ years customer-facing experience, and ability to travel up to 30%; PMP or Agile certification preferred.
AWS, Amazon Web Services (AWS), SAFe
2mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations management, 2+ years managing teams, Bachelor's in a related field, experience leading cross-functional initiatives, change management, building PM frameworks, stakeholder influence, and data-driven prioritization.
2w
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
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Customer Care Area Manager
Schaumburg, Illinois, United States
$65k-$120k/yr OnsiteFull Time
5+ YOE5+ years project management and customer service experience in construction/homebuilding; knowledge of building codes, blueprints, carpentry and structural design; high school diploma required, college preferred; valid driver’s license and clean driving record; Microsoft Office/Excel proficiency.
Microsoft Office, Microsoft Excel, Artificial Intelligence (AI)
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
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Customer Onboarding Manager (BE)
Ghent or Limburg or London or Chicago or Belgium or Europe
FieldFull Time
Experience in transport/logistics operations or SaaS implementation, ability to configure TMS and deliver training, fluent Dutch and English, valid driver’s license, regular travel across Belgium.
Transport Management Platform (TMS)
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Customer Relations Project Manager
Lockport or Chicago
$53k-$73k/yr HybridFull Time
3+ YOE3+ years related experience, strong interpersonal and communication skills, knowledge of ERP systems (SAP, Oracle, PeopleSoft), project leadership, bachelor's degree preferred.
ERP, SAP, Oracle, PeopleSoft
1mo
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Manager, Duty Drawback & Trade Recovery Programs
Fond du Lac or Mettawa
$103k-$144k/yr HybridFull Time
7+ YOEBachelor's in supply chain/business/finance/international trade,7+ years duty drawback/customs compliance experience,3+ years preparing U.S. drawback claims,ACE and customs entry analysis,Duty Drawback Software,advanced Excel,project leadership.
ACE, Duty Drawback Software, Microsoft Excel, SAP, Power BI, SQL
1w
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
4+ YOEBachelor's degree or 4+ years' experience; 4+ years relevant experience building scalable digital education, automated learning, in-app guides, and data-driven customer enablement programs.
Pendo, WalkMe, Skilljar, Docebo, Absorb, Learning Management Systems (LMS)
6d
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Program Manager, Customer Success Efficiency and Scale
Atlanta or Chicago
OnsiteFull Time
5+ YOERequires 5+ years in product or program management, business operations, consulting, or related work; product ownership, cross-functional delivery, analytical problem-solving, communication, and AI tool proficiency.
AI
2w
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
4w
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Customer Marketing Manager
Chicago, Illinois, United States
$105k-$120k/yr OnsiteFull Time
7+ YOE7+ years customer marketing/lifecycle experience in B2B SaaS, strong storytelling and writing, experience with customer advocacy programs and HubSpot, bachelor's degree in related field.
LOIS, HubSpot
3mo
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Technical Program Manager - Customer Platforms & D365
Chicago, Illinois, United States
HybridFull Time
12+ YOEEnterprise tech program leadership; D365, digital platforms, CRM integrations; Agile/SAFe delivery; 12+ years preferred.
Dynamics 365, CRM, Agile, SAFe, Delivery governance
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