5d
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Customer Engagement Programs Lead
San Francisco or Dallas or Seattle or Boston
$169k-$241k/yr RemoteFull Time
7+ YOEBachelor's degree and 7+ years in customer success, loyalty marketing, or strategic engagement programs with executive engagement, program design, data interpretation, and CRM proficiency.
Salesforce, HubSpot
1w
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Program Manager, Customer Experience (WOW Programs)
Plantation or Boston
$87k-$139k/yr OnsiteFull Time
5+ YOE5+ years program management experience, cross-functional leadership, data-driven measurement and experimentation, strong written communication, ability to operate in ambiguity.
2w
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Customer Engagement Manager, Meal Programs (Remote)
Boston or United States
$95k-$130k/yr HybridFull Time
5+ YOE5+ years in consultative sales/account management in B2B/SaaS/marketplace; proven retention track record; Salesforce experience; strong relationship-building, organization, and data-informed skills; willingness to travel ~25%.
Salesforce
6d
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Program Manager, Custom Programs
Portland or Boston or United States
HybridFull Time
3+ YOEBachelor's degree, minimum 3 years solution sales/account management or partnership development experience; Excel and Salesforce experience preferred; ability to travel ~10%.
Microsoft Excel, Salesforce
6d
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
3w
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
2w
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Reader Programs Coordinator
Boston, Massachusetts, United States
OnsitePart Time
Experience running member discussion or reader programs, strong customer service and organizational skills, detail-oriented, proficiency or willingness to learn Salesforce, ability to manage enrollment, scheduling, communications, and volunteer moderators.
Salesforce
1w
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Sr. Customer Solutions Manager, FSI Capital Markets
Boston or Atlanta or New York or Chicago or San Francisco
$154k-$208k/yr OnsiteFull Time
7+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, bachelor’s in STEM or business, travel up to 30%, strong change management and communication skills.
AWS Services
1mo
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Project Manager (Transit Technology & Mobility Programs)
Boston or United States
RemoteFull Time
4+ YOE4+ years project management experience in SaaS/payments/mobility/transit; PMP required; experience with integrations, schedule management, customer-facing delivery, Agile/Waterfall, and tools like Microsoft Project, Smartsheet, Jira, Confluence.
Microsoft Project, Smartsheet, Jira, Confluence, Google Suite
1mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
4d
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Customer Experience Manager
Austin or Boston or Denver or New York City
$106k-$208k/yr HybridFull Time
6+ YOE6+ years in CX/insights with experience designing listening programs, synthesizing quantitative and qualitative feedback, managing closed-loop processes, and influencing cross-functional stakeholders.
Medallia, Qualtrics, GenAI, natural language processing, sentiment analysis
1d
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1w
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FT Customer Experience Manager
Taunton, Massachusetts, United States
$16-$22/hr OnsiteFull Time
Manage front-end operations, lead omnichannel and shrink/safety programs, coach and develop team, perform cash and inventory tasks; retail management experience preferred.
1mo
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Customer Enablement Lead (US)
Boston, Massachusetts, United States
HybridFull Time
5+ YOE5+ years in program management/customer success/customer education at a B2B software company; strong project management, cross-functional communication, measuring self-service outcomes; technical aptitude; proficiency with Jira and HubSpot; willingness to travel.
Jira, HubSpot
4w
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
3w
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Program Manager
Nashua, New Hampshire, United States
OnsiteFull Time
5+ YOEBachelor's in engineering (masters preferred), 5+ years program/project management experience (1+ year in interconnect industry), ability to read technical drawings, customer communication, budgeting, DFM, supplier management, and program execution.
Project Management software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Customer Project Manager, Power Systems
Secaucus or Andover or Boston or Nashville or Dallas or Raleigh
$86k-$130k/yr HybridFull Time
4+ YOERequires a 4-year engineering degree (ME/EE/IE) or 4+ years equivalent experience, experience with low/medium voltage and power transformation, CAPM preferred, proficiency with Windows and Microsoft Office (Excel, Access), strong communication and multitasking skills.
Microsoft Windows, Microsoft Office, Microsoft Excel, Microsoft Access
2mo
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Program Manager
Bedford, New Hampshire, United States
OnsiteFull Time
5+ YOE5-10 years of program management experience; manage multiple projects, budgets, and schedules; customer interfacing; BS in Engineering preferred.
MS Office, MS Project
1mo
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(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
LLMs, AI Science Factory
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