1mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Manager, Business & Programs (Cleveland Monsters Practice Facility)
Strongsville, Ohio, United States
$55k/yr OnsiteFull Time
3+ YOEBachelor's preferred; 3+ years program management or sports/facility operations experience; strong organization, customer service, communication, and scheduling skills; proficiency with business software; willingness to work nights, weekends, and holidays.
4w
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
1mo
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Customer Program Manager
Westlake, Ohio, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent experience; 5+ years project management in technology deployments/field services; experience with NetSuite/ServiceNow/Salesforce/SAP/Oracle; advanced Microsoft Excel and Microsoft Project; strong communication and stakeholder management.
ERP, CRM, NetSuite, ServiceNow, Salesforce, SAP, Oracle, Microsoft Excel, Microsoft Project, SharePoint, Power BI
2w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Manager of Operations & Customer Service
Akron, Ohio, United States
$62k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree and 7+ years property management experience (3+ years supervisory). Public Housing Management Certification required within 1 year. Valid Ohio driver\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0...
HUD systems
1mo
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Academy & Public Programs Coordinator
Cleveland, Ohio, United States
$35k-$40k/yr OnsiteFull Time
Bachelor's in music, music education, arts administration, or business management preferred (or equivalent administrative experience). Proficient with Microsoft Office 365 and database management; strong communication and customer-service skills; 1–2 years admin experience preferred.
Microsoft Office 365, Outlook
2w
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Customer Program Manager
Mentor, Ohio, United States
OnsiteFull Time
1+ YOEAssociate degree or equivalent,1-2 years manufacturing experience,ability to direct projects,read technical drawings,strong organizational and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
6d
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SUPV IT PROGRAM MANAGER (PROJMGT)
Indianapolis or Cleveland or Whitehall
$127k-$171k/yr OnsiteFull Time
1+ YOEExperience leading lifecycle management of major AIS, program and budget development, technical oversight of databases/web/software, and demonstrated competencies in accountability, customer service, oral communication, and problem solving.
1mo
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Senior Program Manager 007-26- Mentor, OH
Mentor, Ohio, United States
HybridFull Time
10+ YOEProgram management for customer projects, DoD experience preferred, leadership and supervisory experience, ability to develop SOWs and cost proposals, oversee teams, and generate follow-on business; masters +10 yrs or bachelors +15 yrs required.
E-Verify
2mo
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Project Manager
Streetsboro, Ohio, United States
OnsiteFull Time
Project management of restoration projects; knowledge of restoration/insurance; Xactimate; communicate with adjusters, customers, subcontractors; valid driver’s license; background check clearance.
Xactimate
3mo
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Construction Project Manager
Cleveland, Ohio, United States
OnsiteFull Time
3+ YOE3+ years project management in construction; Bachelor's preferred; strong time management; valid driver’s license; customer relations a plus.
1d
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Project Manager
Medina, Ohio, United States
OnsiteFull Time
3+ YOE3–5 years facilities/property management experience, phone-based customer service skills, strong computer/CRM proficiency, Bachelor\u0002s in Business preferred or 5–7 years equivalent, PMP a plus.
CRM
2mo
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Accessibility Manager
Cleveland, Ohio, United States
$3k/yr HybridContract
Experience providing customer service; working knowledge of support for people with disabilities; living with disability preferred.
Google Workspace, Slack, Mailchimp, Video conferencing
2mo
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Wellness Strategy Manager
Independence, Ohio, United States
$50k-$55k/yr OnsiteFull Time
Customer service experience; BA/BS preferred; insurance brokerage/employee benefits and health/wellness/ hospitality exp. preferred; account/project management experience; ability to travel; excellent communication and organization.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Salesforce.com
6d
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Service Manager, Brand Maintenance
United States or Rolling Meadows or San Antonio or Mentor
$44k-$46k/yr OnsiteFull Time
Manage repair and maintenance work orders end-to-end, communicate with customers and field partners, use ERP and office tools, meet SLA and profitability targets; HS diploma and 6+ months industry or 1+ year office experience preferred.
Microsoft Office, Microsoft Excel, ERP
1d
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1mo
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Service Manager
Cleveland, Ohio, United States
$75k-$110k/yr OnsiteFull Time
4+ YOE4+ years administrative/customer service/technical experience, high school diploma or equivalent preferred, supervise staff, develop/implement budgets, ensure OSHA compliance, pass background check, physical, drug screen, and E-Verify.
1mo
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Global Change Management Leader, Customer Experience CoE (Wickliffe, OH, US, 44092-2298)
Wickliffe or Deer Park or Jurong or Pudong
HybridFull Time
10+ YOEBachelor's degree, 10+ years enterprise change management experience, proven leadership of large-scale transformations, expertise with Prosci/ADKAR and other change methodologies, strong communication, facilitation, and program management skills.
SAP, Customer Relationship Management (CRM)
4w
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Full-Time Assistant Manager
Strongsville, Ohio, United States
$16-$19/hr OnsiteFull Time
Must be 18+, HS/GED preferred, complete Management Accreditation Program courses, obtain local food handling or alcohol service certifications as required, availability for evenings/weekends/holidays, cash handling and leadership skills, able to lift 50 lbs.
Convercent
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