271 customer programs manager jobs at 172 companies in Millis, MA
3d
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Manager of Loyalty & Customer Experience Programs
Watertown or Boston
$112k-$120k/yr HybridFull Time
5+ YOE5+ years in loyalty, membership, lifecycle, or customer experience programs, preferably e-commerce, subscription, or DTC; requires analytics, ROI analysis, vendor and budget management, and cross-functional collaboration.
Yotpo, Smile, Antavo, Talon One, BetterUp
1mo
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Customer Engagement Manager, Meal Programs (Remote)
Boston or United States
$95k-$130k/yr HybridFull Time
5+ YOE5+ years in consultative sales/account management in B2B/SaaS/marketplace; proven retention track record; Salesforce experience; strong relationship-building, organization, and data-informed skills; willingness to travel ~25%.
Salesforce
1mo
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
2w
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Customer Project Manager
Westford, Massachusetts, United States
$109k-$141k/yr OnsiteFull Time
7+ YOEUniversity degree in engineering, optics, physics, or similar; 7+ years in product management or technology-based B2B sales/account management; global teamwork and worldwide travel required.
RFQ, ITAR, EAR
2mo
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
1w
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Client Solutions Manager - Operational IT Programs & Contract Services
Salem, New Hampshire, United States
FieldFull Time
8+ YOEBachelor's degree or equivalent experience; 8+ years managing IT programs or technology services, including P&L or budget ownership, customer relationships, sales support, contract management, and cross-functional leadership.
Cisco, Dell Technologies, HPE, Lenovo, VMware, Microsoft, ServiceNow, Jira, Microsoft Project, Smartsheet, APIs
1d
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
3mo
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Principal Customer Solutions Manager (CSM), US Healthcare & Life Sciences (HCLS)
New York or Boston or Jersey City or Herndon or San Francisco
$183k-$284k/yr OnsiteFull Time
10+ YOE15+ Mgmt10+ years senior customer-facing experience; 15+ years leading large IT/engineering programs; Bachelor's in Science/Engineering/Math; cloud experience; strong communication and stakeholder management.
1mo
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Customer Solutions Program Manager
Boston or Cambridge or San Francisco
OnsiteFull Time
10+ YOEB.S. in engineering,10+ years experience in manufacturing or technical program/project management,expertise in process/industrial engineering,strong stakeholder communication,and must be US citizen or green card holder.
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3w
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Dir II - Programs
Nashua or United States
$173k-$294k/yr RemoteFull Time
12+ YOEBachelor's degree and 12 years of experience leading technical and program teams, with Navy customer expertise, growth strategy, defense programs, capture, government contracting, and team leadership.
SAP, Defense Federal Acquisition Regulation Supplement (DFARS), Joint Capabilities Integration and Development System (JCIDS)
2w
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
1d
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Customer Program Office Lead
San Jose or Wilmington or Dallas
$212k-$306k/yr HybridFull Time
10+ YOEBachelor’s degree in engineering, business, computer science, or related field; 10+ years in program, project, product management, operations, or customer-facing leadership; complex cross-functional program experience required.
Artificial Intelligence (AI), Key Performance Indicator (KPI)
4d
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Customer Success Manager - AIRS
Hudson, New Hampshire, United States
$30-$37/hr OnsiteFull Time
3+ YOERequires 3+ years in production coordination, customer success, account or program coordination; ERP/PLM experience; strong communication and cross-functional coordination skills; eligible for U.S. Secret clearance.
Oracle, Odoo, Teamcenter, Forge, ERP, PLM
1mo
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Sr. Manager, Customer Advocacy
Boston, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
5+ YOE5+ years in customer advocacy/community/customer marketing or related B2B SaaS roles; experience running advocacy/champions programs, cross-functional leadership, program measurement, program management, and budget administration.
2mo
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
4w
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Customer Project Manager, Power Systems
Secaucus or Andover or Boston or Nashville or Dallas or Raleigh
$86k-$130k/yr HybridFull Time
4+ YOERequires a 4-year engineering degree (ME/EE/IE) or 4+ years equivalent experience, experience with low/medium voltage and power transformation, MS Office/Excel/Access and Windows; CAPM preferred.
Windows, Microsoft Office, Microsoft Excel, Microsoft Access
2mo
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Field Project Manager, Customer Facing
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yr FieldFull Time
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
2mo
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(Associate) Director, Customer Program Management, Physical Sciences
Cambridge, Massachusetts, United States
OnsiteFull Time
8+ YOE5+ MgmtGraduate degree in a physical/technical discipline or equivalent experience; 8+ years in technical/scientific industries with 5+ years in program management; strong customer-facing, communication, and cross-functional leadership skills.
LLMs, AI Science Factory
1mo
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Program Manager II
Nashua, New Hampshire, United States
HybridFull Time
8+ YOELead program lifecycle activities including schedule, budget, risk management, customer/supplier engagement, and earned value management; typically requires a Bachelor’s and 8+ years program experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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