North Liberty • 50 milesRemote · Hybrid · Onsite · Field · All Environments
North Liberty • 50 milesRemote · Hybrid · Onsite · Field · All Environments
North Liberty • 50 milesRemote · Hybrid · Onsite · Field · All Environments
North Liberty • 50 milesRemote · Hybrid · Onsite · Field · All Environments
14 customer programs manager jobs at 12 companies in North Liberty, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
1w
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires project management, communication, presentation, training, data analysis, problem-solving, and customer expectation management skills; utility or telecom knowledge preferred.
Customer Care and Billing (CC&B), generative AI
1w
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires communication, presentation, organization, problem-solving, data analysis, project management, change management, and utility or telecom knowledge.
Customer Care and Billing (CC&B), generative AI
1mo
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Project Manager - low voltage 100% travel - Data Center
Cedar Rapids, Iowa, United States
$90k-$140k/yr OnsiteFull Time
5+ YOE5+ MgmtManage low-voltage construction projects, lead project staff, ensure safety/quality/financial performance, interpret blueprints, and manage customer relationships; 5+ years supervisory and technical telecom/construction experience.
Microsoft Word, Microsoft Excel, Microsoft Project, punch tool, 110 block, 66 block blade, 6/8 position combo crimp tool, Krone, 3M, BIX, butt set, volt-ohmmeter, 4-pair continuity tester, 5-gang punch tool
1w
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Disaster Restoration Project Manager
Cedar Rapids, Iowa, United States
$55k-$80k/yr FieldFull Time
Leads restoration projects from start to finish, coordinating customers, crews, subcontractors, materials, documentation, change orders, quality inspections, and project completion.
1mo
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Service Manager (Cedar Rapids, IA)
Hiawatha, Iowa, United States
OnsiteFull Time
4+ YOE4+ years relevant experience, supervisory experience preferred, P&L responsibility, strong customer service and communication, good computer skills, valid driver’s license, able to meet physical requirements.
1w
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Director, Services Lead - Automation & Digital Transformation
Cedar Rapids, Iowa, United States
$121k-$172k/yr HybridFull Time
10+ YOERequires 10+ years in program management, service delivery, customer-facing technical solutions, or digital transformation; cross-functional leadership, customer engagement, financial awareness, and technical fluency in data, cloud, analytics, or automation.
Azure
1w
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Managed Services Coordinator II
Waco or Charleston or Plano or Raleigh or Charlotte or Dallas or Albuquerque or Waynesboro or Columbia or Lincoln or Cedar Rapids or Charleston or Lubbock or Little Rock or Kansas City or Knoxville or Roanoke or Charlottesville or St. Louis
$55k-$65k/yr HybridFull Time
3+ YOEAssociate’s or bachelor’s degree in a related field or equivalent experience; 3–5 years in telecommunications, service delivery, project coordination, or technical customer support; VoIP, networking, CPE troubleshooting, and customer engagement skills.
VoIP, LAN/WAN, Adtran, Cisco Meraki, CPE
2d
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Manager in Training Program
Walcott or Kenly or Joplin
$18-$22/hr OnsiteFull Time
Customer service experience, strong work ethic, willingness to learn and teach, open availability for all shifts, weekends and holidays, adaptability, initiative, and willingness to relocate for promotion.
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Patient Experience Specialist
Cedar Rapids, Iowa, United States
$28-$42/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
2mo
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Bilingual (German/English) Client Program Specialist
Hiawatha, Iowa, United States
RemoteFull Time
Bilingual German/English, strong client-facing communication, detail-oriented, ability to manage multiple cases, preferred 2+ years in client-facing or program administration roles, familiarity with marketing analytics and co-op program guidelines.
3d
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Engagement Coordinator
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience; typically 1–3 years in outreach, sales, relationship management, hospitality, program coordination, or customer service; strong communication, organization, and venue or program promotion skills.
3d
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Engagement Coordinator
Iowa City, Iowa, United States
$45k/yr OnsiteFull Time
1+ YOEBachelor's degree or equivalent education and experience; typically 1–3 years in outreach, sales, relationship management, hospitality, program coordination, or customer service. Strong communication and organizational skills required.
1mo
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Associate Director , Advanced System Tools - Program Chief (Onsite)
Cedar Rapids, Iowa, United States
$157k-$299k/yr OnsiteFull Time
12+ YOEU.S. citizen able to obtain security clearance; STEM degree with 10–12+ years experience; avionics and test system architecture, DO-178B/C and tooling certification experience; program leadership and customer interaction skills.