78 customer programs manager jobs at 55 companies in Iowa
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2mo
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Customer Solutions Manager, EDU & SLG Western Region - CSM
Iowa or United States
$118k-$160k/yr RemoteFull Time
5+ YOEUS citizen required. 5+ years leading large-scale technical or engineering programs and 5+ years in enterprise IT. Bachelor's in STEM or related field. Customer-facing experience and cloud certification preferred.
AWS, AI/ML
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
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Strategic Program Manager
Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or Nevada or New Hampshire or New Jersey or New York or Ohio or Oregon or South Carolina or Texas or Tennessee or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
$105k-$150k/yr RemoteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
5+ YOE5+ years managing programs in engineering or manufacturing, experience with NPD/NPI and high-volume manufacturing, bachelor's in engineering preferred, strong program/risk management and customer-facing skills.
CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly
2d
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
1w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team or program leadership experience required.
Power BI, CRM, PSA
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team, program, or cross-functional leadership experience.
Power BI, CRM, PSA
4w
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Customer Experience Coordinator
Marshalltown, Iowa, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and coach associates, promote loyalty programs, handle POS coverage, and deliver excellent customer service.
POS
2w
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Customer Success Director | Fully Remote US
Sandy or Alaska or Hawaii or Iowa or Maine or Mississippi or New Mexico or West Virginia
RemoteFull Time
5+ YOE5+ years in Customer Success/Consulting/Account Management or Enterprise SaaS, 3+ years supporting enterprise customers, trusted advisor to execs, strong program management and stakeholder communication, ability to travel up to 30%.
Google User Enrollment
4d
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Microsoft D365 Customer Engagement Director
Philadelphia or Chicago or Los Angeles or Houston or Des Moines or Minneapolis or St. Louis
$134k-$269k/yr OnsiteFull Time
7+ YOERequires 7+ years implementing Microsoft CRM or D365 CE, multiple D365 CE projects, configuration, process analysis, gap analysis, team and client management, and strong communication skills.
Microsoft Dynamics 365 Customer Engagement, Microsoft CRM, Microsoft D365 CE, Microsoft ERP, Microsoft D365 CE native configuration and customization tools
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Senior Project Manager
Charles City, Iowa, United States
OnsiteFull Time
5+ YOEDegree in Chemistry/Chemical Engineering (advanced preferred),5+ years pharma experience,project leadership for new product development,customer relationship management,cGMP familiarity,and strong project management skills.
Windows
2mo
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Operations Manager
Illinois or California or Arizona or Texas or Colorado or Iowa or Utah or Idaho or Minnesota
RemoteFull Time
4+ YOELead field service operations and teams to meet financial and customer satisfaction goals; college degree or 4–8 years relevant experience required; strong organizational, communication, PC and VoIP knowledge; project management beneficial.
3w
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Construction Project Manager
Ames, Iowa, United States
$65k-$80k/yr OnsiteFull Time
Plan and execute reconstruction projects, evaluate and sell jobs, manage customer communications, create schedules and budgets, obtain permits, and supervise subcontractors.
2w
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Commercial Project Manager
Omaha or Lincoln or Des Moines or Kansas City
OnsiteFull Time
3+ YOERequires 3+ years of related experience, CAD and template capabilities, blueprint reading, communication, customer service, organization, time management, a valid driver's license, and a clean driving record.
SPS, CAD
2mo
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Assistant Manager
Pleasant Hill, Iowa, United States
$16-$18/hr OnsiteFull Time
Leadership, scheduling, staffing, customer service, and compliance with health and safety standards; able to lift up to 50 lbs; valid driver’s license; 18+; background check required.
2mo
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Property Casualty Program Manager
Waukee, Iowa, United States
OnsiteFull Time
7+ YOE7+ years customer service experience in a company or agency environment; college degree preferred. Active state property casualty insurance agent license required or ability to obtain within 3 months. Captive insurance knowledge and strong relationship, workflow, and analytical skills.
3w
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Project Manager - low voltage 100% travel - Data Center
Cedar Rapids, Iowa, United States
$90k-$140k/yr OnsiteFull Time
5+ YOE5+ MgmtManage low-voltage construction projects, lead project staff, ensure safety/quality/financial performance, interpret blueprints, and manage customer relationships; 5+ years supervisory and technical telecom/construction experience.
Microsoft Word, Microsoft Excel, Microsoft Project, punch tool, 110 block, 66 block blade, 6/8 position combo crimp tool, Krone, 3M, BIX, butt set, volt-ohmmeter, 4-pair continuity tester, 5-gang punch tool
1mo
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Area Service Manager, Midwest Region
Indianapolis or Michigan or Illinois or Wisconsin or Minnesota or Indiana or North Dakota or South Dakota or Nebraska or Kansas or Missouri or Iowa
$120k-$150k/yr FieldFull Time
8+ YOE5+ MgmtBachelor's in engineering or related, 8 years customer service experience including 5 years managerial, leadership and planning skills, ability to manage budgets and field teams, willing to travel ~75%.
1w
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Senior Manager, Proposals
North Carolina or Shakopee or Claremont or United States or Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or West Virginia or Phoenix or Tempe or Fremont or Milpitas or San Diego or San Jose or Santa Ana or Santa Clara or Sunnyvale or Englewood or Westminster or Cheshire or Wallingford or Fort Lauderdale or Kissimmee or Marietta or Suwanee or Boise or Joliet or Lisle or Westchester or Chelmsford or Lowell or Omaha or Sidney or Sparks or Warren or Santa Teresa or Syracuse or Apex or Cary or Catawba or Charlotte or Conover or Fuquay-Varina or Garner or Greensboro or Hickory or Newton or Pineville or Raleigh or Statesville or Westerville or Beaverton or Harrisburg or Horsham or Middletown or Chattanooga or Austin or Dallas or Euless or Houston or Humble or Mission or Richardson or Ashburn or Forest or Lynchburg or Tysons or Wana
$118k-$153k/yr RemoteFull Time
5+ YOERequires a bachelor's degree or 10+ years of field experience, 5+ years across product lines, persuasive technical writing, customer requirements experience, project leadership, and mentoring skills.
Database
3w
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Disaster Restoration Project Manager
Grimes, Iowa, United States
$55k-$85k/yr FieldFull Time
Leading restoration projects end-to-end including customer communication, scheduling crews and subcontractors, site inspections, documentation, and change orders.
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