1mo
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Customer Assistance Programs Manager (Denver, PA, US, 17517)
Denver, Pennsylvania, United States
OnsiteFull Time
5+ YOEManage and mentor a Customer Outreach team administering Universal Service Programs (CAP, Operation Share, LIHEAP, CARES); PUC reporting and compliance; program filings; budget and contract management; proficiency with Microsoft Office (Excel/PowerPoint) and SAP.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, SAP, Customer Outreach System (COS)
2mo
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Customer Programs & Solutions Analyst
Akron or Ohio or West Virginia or Maryland or Pennsylvania or New Jersey
$107k-$151k/yr OnsiteFull Time
10+ YOEBachelor's degree in a related field, 10+ years regulatory/energy/program experience, strong analytical and written communication skills, project management ability, proficiency with Microsoft Word/Excel/PowerPoint; MBA preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4w
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Project Manager - Customer Programs
Yocumtown, Pennsylvania, United States
OnsiteFull Time
Bachelor's degree in business, mechanical engineering, or related field; strong project management and NPI experience; travel up to 30%; proficiency with Microsoft Office and GANTT charts; English fluency (Mandarin a plus).
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, GANTT charts
2mo
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ENERGY EFFICIENCY & EMERGING CUSTOMER PROGRAMS INTERN
Philadelphia, Pennsylvania, United States
OnsiteInternship
Must be a full-time college student (sophomore or above) in business, public policy, environmental studies, or engineering; strong verbal/written communication, Microsoft Office proficiency, analytical and problem-solving skills, self-starter.
Microsoft Office
6d
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Customer Program Manager
Pittsburgh or Philadelphia
$130k-$181k/yr HybridFull Time
8+ YOEProgram management experience delivering complex customer-facing engagements; PMP or comparable certification; practical use of AI and automation; strong communication, financial, and technical judgment.
AI, automation, AI-enabled workflows, analytics, Agile, Waterfall
4w
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Project Manager - Customer Programs
Yocumtown, Pennsylvania, United States
OnsiteFull Time
B.S. in business, mechanical engineering, or related; experience in connector or datacom/server/storage industries preferred; strong project management and cross-functional coordination skills; fluent English (Mandarin a plus); willingness to travel up to 30%.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, GANTT charts, Electronic connectors (domain knowledge)
2w
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Customer Program Manager
New Hampshire or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California or United States
RemoteFull Time
8+ YOE8+ years relevant experience, bachelor's or equivalent preferred, strong customer-facing, negotiation, project/program and supply chain knowledge, ability to manage complex manufacturing and delivery projects.
MRP
2mo
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ENERGY EFFICIENCY & EMERGING CUSTOMER PROGRAMS INTERN
Philadelphia, Pennsylvania, United States
OnsiteInternship
0+ YOEBachelor’s or current student in related fields; strong communication; proficient in Microsoft Office; problem solving; self-starter; able to manage multiple tasks.
Microsoft Office
3w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3w
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
2mo
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Manager Customer Implementation (Hybrid- PA, NJ, DE)
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Microsoft Office, Microsoft Authenticator
2w
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Microsoft Dynamics 365 Customer Engagement (CRM) Manager
Minneapolis or Chicago or Philadelphia or Los Angeles or Houston or Des Moines or St. Louis
$107k-$215k/yr OnsiteFull Time
5+ YOE5+ years leading technical teams, proven Dynamics CE/CRM implementation experience, project management, financial planning, stakeholder management, strong communication and problem-solving skills.
D365 F&SC, BC, CE, Commerce, Power Platform, Microsoft 365, Data & AI, Azure, Microsoft Office, MS Project, Microsoft Dynamics CE
1mo
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Customer Marketing Manager
Philadelphia or San Francisco
$75k-$135k/yr RemoteFull Time
Experienced enterprise-software marketer with strong project management and storytelling skills, ability to develop customer advocacy programs, produce multi-channel assets, bachelor's degree required, flexibility to travel, excellent English communication.
1w
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Sr Mgr, US Customer Training & Demand Mgmt
Philadelphia, Pennsylvania, United States
OnsiteFull Time
7+ YOEBA/BS in Engineering or Business (Master's preferred); 7+ years in similar leadership role; program management, P&L and budget experience; strong customer relationship and leadership skills; willing to travel 35–45%.
1mo
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Field Project Manager, Customer Facing
Boston or Philadelphia or Wilmington or United States or North America
$117k-$195k/yr FieldFull Time
8+ YOEBachelor's in a scientific or related field (or equivalent), 8+ years relevant experience including 5+ years customer-facing field project management, project management methodologies, strong communication, experience with data/reporting tools, and willingness to travel 50%+.
Microsoft Office, Microsoft Project, Smartsheet, Visio, SAP, Maximo
6d
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Senior Manager Voice of Customer Business Partner Lead
Pennsylvania, United States
$136k-$204k/yr RemoteFull Time
7+ YOE2+ Mgmt7+ years experience in customer experience/Voice of Customer with 2+ years in pharma, bachelor’s degree, experience building VoC programs, familiarity with Medalia/Qualtrics, strong Excel and stakeholder communication.
Medalia, Qualtrics, Microsoft Excel, NPS, CSAT
1w
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Program Manager I (Senior Program Manager)
York, Pennsylvania, United States
OnsiteFull Time
5+ YOEManage program scope, schedules, financial performance; coordinate cross-functional teams; communicate with customers; 5+ years program/project or manufacturing experience; US citizenship required.
Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Success Manager - Public Sector
Maryland or Pennsylvania or Virginia or District of Columbia
$98k-$150k/yr RemoteFull Time
3+ YOE3+ years federal/public sector experience, proven consultative CSM background, post-sale adoption and program orchestration skills, ability to engage technical and executive stakeholders and drive measurable value.
UiPath
4d
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Revenue & Customer Operations Manager
Mohnton, Pennsylvania, United States
OnsiteFull Time
5+ YOELead selection gallery operations and revenue programs; manage budgets, teams, pricing, reporting, and cross-functional processes to drive profitability and customer experience.
Power BI, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM
2mo
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Technical Program Manager
Thorofare or Philadelphia or Virginia Beach
OnsiteFull Time
10+ MgmtBachelor's in engineering or business, PE is a plus, minimum 10 years as a lead program manager on multi-disciplined DoD/Navy programs, strong financial management, EVM, scheduling, contract and customer engagement skills.
Earned Value Management (EVM), Integrated Master Schedule (IMS), Critical Path Analysis, Analysis of Project Cost Reports
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