3w
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Head of Customer Programs & Estimating
Cypress or Redondo Beach
$195k-$300k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's in engineering or related, 8+ years in hardware/advanced manufacturing, 5+ years leading managers, experience in estimating/quoting, program management, customer engagement, and metrics-driven operations; up to 25% travel.
ERP, MES, CRM, estimating software platforms
2w
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LOS ANGELES PROGRAMS MANAGER
Los Angeles, California, United States
$27-$33/hr OnsiteFull Time
Manage and develop youth programs and instruction teams, supervise instructors and coaches, create curriculum, manage schedules, respond to customer feedback, and support staff development. Climbing and coaching experience plus familiarity with scheduling/reporting tools preferred.
Google Suite, Gmail, Sheets, Docs, Drive, Paycom, Rock Gym Pro, Basecamp
4d
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Customer Energy Programs Senior Advisor
Irwindale, California, United States
HybridFull Time
10+ YOE10+ years in customer service/administrative/analytical roles, 4+ years leading customer programs or projects, experience with program governance, vendor/RFP processes, data analytics, and stakeholder management.
3d
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Associate Manager of Volunteer Programs
North Hollywood or Ventura County or Los Angeles County
$31-$32/hr HybridFull Time
Experience managing volunteers, strong communication, flexible schedule (weekends/evenings), reliable transportation, proficiency with Google Workspace, Microsoft Office, Airtable, and ability to learn custom databases.
Google Workspace, Microsoft Office, Airtable, CITRA
13h
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Customer Programs and Communications Specialist (5B.26)
Big Bear, California, United States
$77k-$128k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years in utility/customer programs or related field, California driver license, experience with energy efficiency and regulatory processes, strong writing and Microsoft Office skills.
Microsoft Office
1mo
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
5+ YOETechnical degree with 5+ years aerospace/defense customer management; program management experience; SAP knowledge; travel up to ~10%.
SAP
1w
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Customer Program Manager
Irvine, California, United States
$133k-$198k/yr OnsiteFull Time
5+ YOETechnical degree,5+ years aerospace/defense customer management experience,program/project leadership,customer engagement,analytical skills,and strong SAP competence.
SAP
1mo
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Customer Business Manager
Los Angeles or Huntington Beach
$107k-$161k/yr OnsiteFull Time
10+ YOE2+ MgmtBachelor's in business, mechanical or electrical engineering (or equivalent) with 10+ years' facility management experience; 5 years HVAC/facilities experience; 2 years management; contract/KPI knowledge; advanced MS Office skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
2w
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DIRECTOR, CUSTOMER PROGRAMS AND SERVICES (CRM SYSTEMS & CBA's)
Los Angeles, California, United States
$127k-$191k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree (Master's preferred), 5+ years management-level experience administering revenue-producing programs or high-level transit planning/financial analysis; knowledge of fares/TAP, labor relations, project management; valid California Class C driver required or alternative transportation; Metro CSR training preferred.
Power BI, CRM, Universal Fare System (TAP)
2w
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Customer Experience Manager
Brea, California, United States
$18-$23/hr OnsiteFull Time
Manage front-end operations and omnichannel processes, lead customer service and cashier teams, execute shrink/safety programs, assist with inventory, cash reconciliation, onboarding and training; retail management experience preferred.
1d
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Customer Program Manager
Long Beach, California, United States
$104k-$156k/yr OnsiteFull Time
3+ YOEBachelor's in engineering, business, or related field; 3+ years managing technical programs in aerospace/advanced manufacturing; strong technical writing, commercial/financial awareness, and stakeholder influence skills.
1mo
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Customer Service Project Manager
Ontario, California, United States
$90k-$132k/yr OnsiteFull Time
2+ YOE2+ years project management experience in technical/engineering work; proficiency with Microsoft Excel and CAD; knowledge of ASME, NFPA, DOT, CGA codes; piping/materials knowledge; ability to manage projects end-to-end and travel up to 25%.
CAD, Microsoft Excel
4d
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3w
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Experienced Customer Program Management Professional
Costa Mesa, California, United States
$72k-$90k/yr HybridFull Time
3+ YOEMinimum 3+ years with Microsoft SQL Server, Windows Server, and networking/VPN; ability to troubleshoot complex enterprise issues; excellent written and verbal communication; experience with enterprise software deployments and program management valued; bachelor's preferred.
Microsoft SQL Server, Windows Server, Honeywell Forge, VPN
3w
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Customer Success Specialist, K12 Tutoring Programs
Los Angeles or New York City or United States
$70k/yr FieldFull Time
1+ YOEBachelor's degree, 1+ years experience in education-related work, live in greater Los Angeles with reliable transportation, strong project management, communication, Microsoft Office proficiency, K12/ed-tech experience preferred.
Microsoft Office, Tutor.com
3d
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Sr. Manager, Customer Experience Strategy
Irvine, California, United States
$144k-$223k/yr HybridFull Time
8+ YOE3+ MgmtMinimum 8 years in CX, journey management, or related strategy; 3+ years supervisory experience; bachelor’s degree preferred; expertise in journey mapping, analytics, and stakeholder influence.
3d
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Sr. Manager, Customer Experience Strategy
Irvine, California, United States
$144k-$223k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer experience strategy or related field, 3+ years supervisory experience, bachelor\u0002s degree preferred, deep journey-mapping and analytics expertise, strong cross-functional influence and leadership.
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1mo
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Customer Project Manager
Los Angeles or Van Nuys or Camarillo or Fort Lauderdale
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years aviation customer service/project coordination or maintenance support; experience preparing quotes/estimates; strong communication, organization, and problem-solving; proficiency with Microsoft Office and aviation maintenance software (Corridor, CAMP).
Microsoft Office, Corridor, CAMP
1d
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Microsoft Dynamics 365 Customer Engagement (CRM) Manager
Minneapolis or Chicago or Philadelphia or Los Angeles or Houston or Des Moines or St. Louis
$107k-$215k/yr OnsiteFull Time
5+ YOE5+ years leading technical teams, proven Dynamics CE/CRM implementation experience, project management, financial planning, stakeholder management, strong communication and problem-solving skills.
D365 F&SC, BC, CE, Commerce, Power Platform, Microsoft 365, Data & AI, Azure, Microsoft Office, MS Project, Microsoft Dynamics CE
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