240 customer programs manager jobs at 163 companies in Smyrna, GA
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Customer Experience Manager
Atlanta, Georgia, United States
HybridFull Time
Genuine Parts CompanyNYSE: GPC: Global distributor of automotive and industrial replacement parts.
5+ YOE5+ years in customer experience, product, business analysis, or operations; experience in agile delivery, stakeholder management, data-driven analysis, and requirements/delivery coordination. Bachelor\u0002s preferred.
GE VernovaNYSE: GEV: Designs and services technologies for global power generation and electrification.
8+ YOEBachelor's degree and 8+ years related to power generation equipment required. Requires ~25% travel, project leadership, customer management, financial management, and PMP or equivalent qualification within 24 months.
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's degree or equivalent experience plus 6+ years in engineering, technical program management, data analysis, or product development. Requires security screening; coding experience preferred.
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yrOnsiteFull Time
Aligned Data Centers: Provides scalable data center infrastructure and colocation services.
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
Customer Solutions Manager, Small and Medium Business (Scale CSM), NAMER Scale CSM
Arlington or Atlanta or New York
$131k-$195k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years leading large-scale technical programs, enterprise IT experience, bachelor's in STEM or related, customer-facing skills, program and change management, familiarity with AI/ML and cloud, strong communication.
Outreach: AI platform for sales engagement and revenue intelligence
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
KNAPP: Provides warehouse automation and intralogistics technology solutions.
5+ YOE5+ years in project/program management or service delivery; strong stakeholder coordination, communication, and documentation skills; authorized to work in the U.S.; passport ability; travel up to 30–40%.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and presentation skills, project management, and agile practices. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
Spectra Aerospace & Defense: Designing and manufacturing rugged electronics for aerospace and defense.
10+ YOE10+ years program/operations management experience in aerospace and defense, MS/BS preferred, PMP preferred, experience with MS Project, IMS, EVM, customer-facing program management, schedule and budget control, and up to 25% travel.
Microsoft Project, Integrated Master Schedule (IMS), Earned Value Measurement (EVM)
KUKA: Provides industrial robots and automated logistics and production systems.
5+ YOE3+ Mgmt5+ years project management experience, 3+ years leading cross-functional teams, BS/BA in engineering, knowledge of warehouse & distribution, client relationship and escalation management; PMP/Scrum certifications desirable.
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yrRemoteFull Time
3E: Provides software and data for chemical regulatory compliance management.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
7+ YOEBachelor’s degree and 7–10 years in product, services, project/program management, or global operations; experience with complex hardware/software products and global customer-facing environments required.
Microsoft Project, Monday.com, CRM, SDLC, Agile, Waterfall, Six Sigma
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
10+ YOE10+ years leading complex technical programs for enterprise customers; program management fundamentals, cross-functional partnership, strong communication and risk management; bachelor\u0002s degree required; PMP preferred.
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
5+ YOEBachelor's degree and 5+ years in product, services, project/program management, or global operations; 3+ years accepted with an advanced degree. Requires global customer-facing hardware/software experience.