18 customer programs manager jobs at 14 companies in Tama, IA
1mo
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Zendesk, Microsoft Office
2h
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires project management, communication, presentation, training, data analysis, problem-solving, and customer expectation management skills; utility or telecom knowledge preferred.
Customer Care and Billing (CC&B), generative AI
3h
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Implementation Project Manager - Utility Customer Care & Billing Software
Cedar Rapids or Lake Saint Louis or Mandan or Atlanta
HybridFull Time
Preferred bachelor's degree in business or equivalent experience. Requires communication, presentation, organization, problem-solving, data analysis, project management, change management, and utility or telecom knowledge.
Customer Care and Billing (CC&B), generative AI
1w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team or program leadership experience required.
Power BI, CRM, PSA
1w
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Director of Customer Success
Onalaska or Waterloo
OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in managed services, customer success, account management, service delivery, technology consulting, or IT leadership; team, program, or cross-functional leadership experience.
Power BI, CRM, PSA
1mo
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Customer Experience Coordinator
Marshalltown, Iowa, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and coach associates, promote loyalty programs, handle POS coverage, and deliver excellent customer service.
POS
4w
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Project Manager - low voltage 100% travel - Data Center
Cedar Rapids, Iowa, United States
$90k-$140k/yr OnsiteFull Time
5+ YOE5+ MgmtManage low-voltage construction projects, lead project staff, ensure safety/quality/financial performance, interpret blueprints, and manage customer relationships; 5+ years supervisory and technical telecom/construction experience.
Microsoft Word, Microsoft Excel, Microsoft Project, punch tool, 110 block, 66 block blade, 6/8 position combo crimp tool, Krone, 3M, BIX, butt set, volt-ohmmeter, 4-pair continuity tester, 5-gang punch tool
3d
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Disaster Restoration Project Manager
Cedar Rapids, Iowa, United States
$55k-$80k/yr FieldFull Time
Leads restoration projects from start to finish, coordinating customers, crews, subcontractors, materials, documentation, change orders, quality inspections, and project completion.
1mo
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Service Manager (Cedar Rapids, IA)
Hiawatha, Iowa, United States
OnsiteFull Time
4+ YOE4+ years relevant experience, supervisory experience preferred, P&L responsibility, strong customer service and communication, good computer skills, valid driver’s license, able to meet physical requirements.
3w
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Implementation Project Manager - Asset & Ticket Management
Cedar Rapids or Mandan
HybridFull Time
5+ YOE5+ years telecom/broadband experience preferred; strong Excel/MS Office skills; experience with software implementation, data analysis, customer communication, and API familiarity. High school diploma required; related degree preferred.
iVUE, Microsoft Excel, Microsoft Office, API
4d
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Director, Services Lead - Automation & Digital Transformation
Cedar Rapids, Iowa, United States
$121k-$172k/yr HybridFull Time
10+ YOERequires 10+ years in program management, service delivery, customer-facing technical solutions, or digital transformation; cross-functional leadership, customer engagement, financial awareness, and technical fluency in data, cloud, analytics, or automation.
Azure
2mo
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Assistant Store Manager
Marshalltown, Iowa, United States
OnsiteFull Time
2+ YOELead store team, manage sales and customer service, and assist in hiring and training. Bilingual candidates encouraged; certifications in industry-related programs preferred.
POS systems, inventory management, Microsoft Office
20h
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Managed Services Coordinator II
Waco or Charleston or Plano or Raleigh or Charlotte or Dallas or Albuquerque or Waynesboro or Columbia or Lincoln or Cedar Rapids or Charleston or Lubbock or Little Rock or Kansas City or Knoxville or Roanoke or Charlottesville or St. Louis
$55k-$65k/yr HybridFull Time
3+ YOEAssociate’s or bachelor’s degree in a related field or equivalent experience; 3–5 years in telecommunications, service delivery, project coordination, or technical customer support; VoIP, networking, CPE troubleshooting, and customer engagement skills.
VoIP, LAN/WAN, Adtran, Cisco Meraki, CPE
4w
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Patient Experience Specialist
Cedar Rapids, Iowa, United States
$28-$42/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2 years healthcare or customer service experience, ability to analyze patient experience data, lead improvement projects, facilitate education, and engage patients and families.
1mo
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Project Coordinator
Evansdale, Iowa, United States
OnsiteFull Time
High school diploma/GED required (AA preferred); 0-2 years customer service or business experience preferred; proficiency with Microsoft Office; strong communication, organization, and problem-solving skills; ability to learn proprietary software.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, PQM, POETS, OMS
2mo
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Bilingual (German/English) Client Program Specialist
Hiawatha, Iowa, United States
RemoteFull Time
Bilingual German/English, strong client-facing communication, detail-oriented, ability to manage multiple cases, preferred 2+ years in client-facing or program administration roles, familiarity with marketing analytics and co-op program guidelines.
1mo
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Client Program Specialist
Hiawatha, Iowa, United States
OnsiteFull Time
Client-facing program administration with strong communication, attention to detail, case management, and familiarity with data analysis and co-op marketing guidelines; 2+ years preferred.
3w
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Associate Director , Advanced System Tools - Program Chief (Onsite)
Cedar Rapids, Iowa, United States
$157k-$299k/yr OnsiteFull Time
12+ YOEU.S. citizen able to obtain security clearance; STEM degree with 10–12+ years experience; avionics and test system architecture, DO-178B/C and tooling certification experience; program leadership and customer interaction skills.
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