77 customer programs manager jobs at 61 companies in West Warwick, RI
3w
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Senior Manager, Customer Education & Enablement
Waltham, Massachusetts, United States
$130k-$160k/yr HybridFull Time
Experience building and scaling customer education and enablement programs for SaaS, familiarity with Allego and enablement/learning technologies, strong instructional design and program management, and excellent written and verbal communication.
Allego
2w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
1mo
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Senior Team Lead, Customer Onboarding
Bethesda or Vancouver or Waltham
$78k-$123k/yr HybridFull Time
5+ YOE5+ years relevant experience with 2+ years supporting Enterprise accounts, people leadership experience preferred, Bachelor's degree preferred, Salesforce and project management tool knowledge, strong communication and data-driven program leadership.
Salesforce, ZoomInfo
1mo
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Customer Relationship Management Lead - U.S. Office Lab Plant
Waltham, Massachusetts, United States
HybridFull Time
10+ YOEBachelor's degree required (advanced preferred), 10+ years experience in business partnering/program management/real estate, proven executive influencing, multi-asset experience, strong communication and prioritization skills.
Smartsheet
2w
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Distributed Generation Customer Representative
Worcester, Massachusetts, United States
$83k-$97k/yr HybridFull Time
1+ YOESupport DG interconnection application processing; familiarity with MA interconnection tariff; strong customer service, analytical, organizational and communication skills; 1+ years DG or renewable experience or associate degree.
Geographic Information System (GIS), Salesforce (nCAP), Microsoft Office
4d
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Managed Services Program Manager
Waltham, Massachusetts, United States
$123k-$133k/yr HybridFull Time
6+ YOEBachelor's degree required; 6+ years in software, 4+ years project/program management, 3+ years serving healthcare customers; PMI/Agile certifications a plus; experience with Imprivata products and Salesforce preferred; strong communication and planning skills.
Salesforce
2w
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Principal Customer Experience Partner
Johnston, Rhode Island, United States
HybridFull Time
Enterprise experience in customer experience, transformation, service design, and stakeholder influence; bachelor\u0002s degree required, master\u0002s preferred; strong analytical and storytelling skills.
1w
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
1mo
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Project Manager
Auburn, Massachusetts, United States
OnsiteFull Time
10+ YOEBS in relevant engineering or 10 years related experience; experience costing and managing capital projects, strong judgment, initiative, customer focus, teamwork, and frequent travel required.
2d
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Project Manager
Taunton, Massachusetts, United States
FieldFull Time
Manage exterior home improvement projects (roofing, windows, siding), coordinate subcontractors, perform site inspections, ensure safety and customer communication; strong organization and communication skills required.
Salesforce
4w
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Project Manager I
Putnam, Connecticut, United States
FieldFull Time
Manage dewatering/trenching projects, ensure on-time/on-budget delivery, enforce safety, supervise crews, handle documentation and customer communication.
Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Reservations Manager
Mystic, Connecticut, United States
$45k/yr HybridFull Time
2+ YOESupervise reservations operations using Tessitura, build reports and analytics, manage bookings/payments, collaborate across departments, 2+ years office experience or BA/BS in related field, strong customer-service and communication skills.
Tessitura, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
18h
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Senior Project Manager
Cranston, Rhode Island, United States
$85k-$120k/yr OnsiteFull Time
8+ YOERequires 8+ years in project management, design, or manufacturing; custom fixture, woodworking, metal fabrication, CAD, blueprint, leadership, communication, organizational, and problem-solving expertise.
SmartSheet, CAD, Master Control Color Samples
1mo
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Regional Service Manager
Lincoln, Rhode Island, United States
FieldFull Time
Experience managing technical service projects for industrial machinery, strong customer relationship and project management skills, ability to prepare proposals and control service finances, Microsoft Office proficiency, willingness to travel within territory.
Microsoft Office
1mo
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Restoration Project Manager
North Attleboro, Massachusetts, United States
$65k-$75k/yr OnsiteFull Time
Manage restoration projects from start to finish, develop scopes/estimates, communicate with customers, vendors and insurance adjusters, use Xactimate and job management software; valid driver’s license required; IICRC a plus.
Xactimate
2w
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Fire Service Manager
Canton, Massachusetts, United States
$88k-$130k/yr OnsiteFull Time
5+ YOEManage service department P&L, supervise technicians, ensure safety and legal compliance, develop staff, and drive customer satisfaction and revenue growth.
Microsoft Office, Oracle
4w
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Project Manager I (3167)
Putnam, Connecticut, United States
OnsiteFull Time
Manage dewatering and trenching projects, ensure on-time/on-budget completion, enforce safety/OSHA standards, supervise crews, estimate and document project progress, and communicate with customers and leadership.
MDI, Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Project Manager - Wireless Telecom
Raynham, Massachusetts, United States
$85k-$110k/yr HybridFull Time
5+ YOEBachelor's or equivalent experience, 5 years project management (3+ in wireless), Microsoft Office proficiency, QuickBase and Sage experience desired, blueprint reading, customer-facing and strong communication skills.
Microsoft Office, QuickBase, Sage
1mo
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
1mo
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Full Time Customer Experience Coordinator
Middletown, Rhode Island, United States
$17-$18/hr OnsiteFull Time
1+ YOE0.5+ MgmtSupervise front-end associates, promote excellent customer service and loyalty programs, train/coaching associates, handle POS/register coverage. Requires 1 year retail experience and 6 months leadership; flexible schedule including nights and weekends.
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