148 customer relationship manager jobs at 113 companies in Niagara Falls, NY

1mo
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Capital Sales - Customer Relationship Manager - Capital
Buffalo or Boston or Miami or San Francisco or Detroit or Dallas or Los Angeles or Chicago or Las Vegas or New York or Houston or Atlanta
$62k-$74k/yr OnsiteFull Time
ACV Capital LLC
ACV Capital LLC: Southeast Asian growth equity investment firm backing high-growth, tech-enabled businesses across the region.
2+ YOE2+ years in finance services,5+ years in customer service/sales; bachelor’s preferred; automotive experience desired; strong communication, sales, portfolio management and risk mitigation skills; CRM and analytics experience required.
Google Products, Salesforce
5d
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Manager, Customer Relationship Management Analytics
Buffalo, New York, United States
$101k-$140k/yr HybridFull Time
HSBC Bank USA, N.A.
HSBC Bank USA, N.A.: U.S. national bank providing commercial, consumer and wealth-banking services to individuals, businesses, governments and institutions.
Bachelor’s degree required; progressive analytics experience, strong quantitative skills, SAS and SQL knowledge, cloud experience, campaign management exposure, and stakeholder, project management, and decision-making abilities.
PEGA, SAS, SQL
6d
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Manager, Customer Relationship Management Analytics
Buffalo, New York, United States
HybridFull Time
HSBC Holdings plc
HSBC Holdings plcLondon Stock Exchange: HSBA: Global banking and financial services organization.
Bachelor’s degree required in a relevant business or quantitative field; progressive analytics experience, CRM or campaign operations exposure, SAS and SQL knowledge, cloud experience, and strong analytical and project management skills.
PEGA, SAS, SQL
6d
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Client Relationship Manager
Waterloo or Toronto
$85k-$135k/yr HybridFull Time
Manulife
ManulifeTSX / NYSE: MFC: International financial services and insurance provider.
Experience in the Canadian pension industry; knowledge of group retirement and savings plans; understanding of pension and investment regulations; degree preferred; RPA designation required or obtainable within three years.
2mo
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Licensed Relationship Manager
Hamburg, New York, United States
$23-$27/hr OnsiteFull Time
Northwest Bank
Northwest BankNASDAQ Global Select Market: NWBI: Providing personal and commercial banking and financial services.
FINRA SIE/Series 6 and 63 and state life & health insurance required (or pursued). Preferred 2–6 years customer service, sales, administrative, or banking experience; supervisory experience and familiarity with teller/lending systems and Microsoft Office.
Microsoft Office, CRM, Teller, Platform, Lend Systems
1mo
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Customer Success Manager
Toronto, Ontario, Canada
$100k-$120k/yr HybridFull Time
PureFacts Financial Solutions
PureFacts Financial Solutions: Canadian fintech provider of revenue performance management software for wealth and asset management firms.
2+ YOE2+ years client-facing experience in wealth or financial services; proven success managing strategic customer relationships; strong communication, analytical, and stakeholder management; experience with CRM/Customer Success platforms.
Salesforce, Gainsight, HubSpot
6d
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Customer Success Manager
Vancouver or Toronto or London
$75k-$105k/yr HybridFull Time
Klue
Klue: AI-powered competitive enablement and win-loss analysis platform for enterprise revenue teams.
Commercial customer success experience with direct renewal and expansion accountability, cross-functional leadership, customer relationship skills, discovery, change management, technical curiosity, and AI fluency.
AI, MCP, CRM, Slack, Mac, PC
3mo
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Customer Success Manager
Toronto, Ontario, Canada
HybridFull Time
Heidi Health
Heidi Health: Australian private healthcare AI providing clinical documentation, evidence, and communications tools for clinicians.
3+ YOE3-5 years in B2B SaaS customer success/account management managing SMB and mid-market accounts; strong stakeholder relationship, analytical, implementation, QBR, renewal and expansion skills.
HubSpot, Omni, Canva, Figma
1mo
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Customer Success Manager
Toronto, Ontario, Canada
HybridFull Time
Ribbon AI
Ribbon AI: AI recruitment platform that automates candidate outreach, interviews, scoring, and screening for employers and recruitment teams.
3+ YOE3+ years B2B SaaS customer-facing experience, strong relationship and communication skills, organized project/account management, proactive and commercially minded to drive retention and expansion.
3w
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Client Relationship Specialist
Toronto or Calgary
$70k-$80k/yr OnsiteFull Time
Cardinal Point
Cardinal Point: Cross-border wealth management firm serving affluent Canadian and U.S. families with investment, estate, tax, and financial planning.
Bachelor's degree, excellent communication, relationship-building, organizational, time-management, and independent problem-solving skills; proficiency with Salesforce, Microsoft Word, and Excel.
Salesforce, Microsoft Word, Microsoft Excel, NetRep, Dataphile, NetX360
1w
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Customer Success Manager
Toronto or Montreal or Canada
OnsiteFull Time
TELUS Health
TELUS HealthToronto Stock Exchange (TSX) and New York Stock Exchange (NYSE): T and TU: Global leader in digital health and employee wellbeing technology.
Build enterprise client relationships, manage strategic partnerships, analyze performance reporting, develop solutions, support escalations, manage profitability, negotiate contracts, and collaborate with sales and delivery teams.
2w
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Senior Customer Success Manager
Toronto, Ontario, Canada
HybridFull Time
OneTrust
OneTrust: Software helping businesses govern privacy, security, ethics, and AI responsibly.
5+ YOEBachelor's degree required; 5–6+ years in customer success, professional services, or technical consulting; enterprise customer management, SaaS implementation, strong communication, and C-suite relationship skills.
SFDC, Gainsight, SaaS
2w
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Senior Customer Success Manager
Minneapolis or Rogers or Toronto
$77k-$119k/yr HybridFull Time
SPS Commerce
SPS CommerceNasdaq Global Market: SPSC: Public cloud software providing supply-chain network and analytics to retailers, brands, distributors, manufacturers, and logistics providers.
2+ YOEBachelor’s degree or equivalent experience; 2+ years in customer success or 3–5 years in sales/account management; SaaS experience and executive relationship-building skills required.
SaaS
2mo
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Customer Success Manager, Enterprise
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada
$80k-$128k/yr HybridFull Time
BuildOps
BuildOps: Private B2B SaaS platform helping commercial contractors manage service, projects, finances, and sales.
3+ YOE3+ years customer success/account/relationship management; BA/BS; experience with REST APIs, low-code/no-code platforms; familiarity with Salesforce, Gainsight, Service Cloud, Jira; strong communication, analytical, and portfolio management skills.
Salesforce, Gainsight, Service Cloud, Jira, REST APIs, NetSuite, QuickBooks Online, QuickBooks Enterprise, Sage 300 CRE, Intacct, Viewpoint Vista, Viewpoint Spectrum, Power BI, Sigma
5d
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Senior Customer Success Manager
Toronto, Ontario, Canada
$121k-$158k/yr RemoteFull Time
Varicent
Varicent: Canadian SaaS providing sales performance management software to revenue organizations.
Enterprise SaaS or technology customer relationship experience; executive stakeholder engagement; adoption, retention, value realization, growth, and renewal experience; strong project coordination and stakeholder management; bachelor's degree or equivalent experience.
SaaS, Customer Success platforms, CRM systems
5d
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Upmarket Customer Success Manager, Discover
Toronto or New York City
$105k-$130k/yr HybridFull Time
Yotpo
Yotpo: Private B2B SaaS platform helping eCommerce brands build trust, loyalty, and customer relationships through reviews and AI tools.
3+ YOERequires 3–5+ years in Customer Success, Account Management, SEO, Growth, or Digital Strategy; hands-on SEO experience, executive relationship management, analytical skills, and strong communication and presentation abilities.
1mo
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Senior Partner Customer Success Manager
Toronto or Vancouver
$102k-$128k/yr HybridFull Time
Tipalti
Tipalti: Private fintech providing accounts-payable, payments, procurement, expense, and treasury automation for mid-market businesses.
5+ YOE5+ years customer success/account management experience with 3+ years in partner ecosystems; commercial account growth experience; strong communication, relationship management, and project skills; AI tool experience beneficial.
ERP, Gainsight, Zendesk, Salesforce, Jira
2mo
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Customer Success Manager (CSM)
Toronto, Ontario, Canada
$75k-$90k/yr HybridFull Time
Veriforce
Veriforce: Private supply-chain risk management software helping high-hazard employers qualify contractors and keep workers safe.
2+ YOE2–5 years B2B customer relationship experience, strong communication and analytical skills, CRM proficiency, commercial acumen for renewals and upsell, familiarity with compliance or supplier management a plus.
CRM, Microsoft Teams, LinkedIn Learning
2w
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Customer Marketing Manager
London or Paris or New York City or Toronto or San Francisco or Austin
HybridFull Time
Pigment
Pigment: French private software providing AI-powered business planning for finance, sales, HR, and operations teams.
Customer marketing, case study, advocacy, PR, communications, or content marketing experience in B2B technology; strong relationship-building, storytelling, communication, organization, and AI-tool proficiency.
Claude, Notion, Deeto, Salesforce
1mo
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Customer Lead
Toronto, Ontario, Canada
HybridFull Time
CUBE
CUBE: AI-native regulatory intelligence helping financial institutions and regulated businesses track, interpret, and act on regulatory change.
Project delivery and client relationship lead for regulatory and technology implementations in financial services; strong stakeholder management, workshop facilitation, UAT, and Agile/JIRA experience.
JIRA, Agile, DevOps, SCRUM