190 customer relationship manager jobs at 127 companies in Worcester, MA
1w
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Customer Relationship Program Manager
Maple Plain or Nashua
$70k-$101k/yr HybridFull Time
Requires 2–5 years in B2B account management, customer success, or inside sales; aerospace and defense experience; communication, relationship management, analytical, problem-solving, and project management skills.
Salesforce, CNC, 3D printing
3w
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Capital Sales - Customer Relationship Manager - Capital
Buffalo or Boston or Miami or San Francisco or Detroit or Dallas or Los Angeles or Chicago or Las Vegas or New York or Houston or Atlanta
$62k-$74k/yr OnsiteFull Time
2+ YOE2+ years in finance services,5+ years in customer service/sales; bachelor’s preferred; automotive experience desired; strong communication, sales, portfolio management and risk mitigation skills; CRM and analytics experience required.
Google Products, Salesforce
1mo
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Customer Relationship Management Lead - U.S. Office Lab Plant
Waltham, Massachusetts, United States
HybridFull Time
10+ YOEBachelor's degree required (advanced preferred), 10+ years experience in business partnering/program management/real estate, proven executive influencing, multi-asset experience, strong communication and prioritization skills.
Smartsheet
1mo
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Client Success Relationship Manager, Director
Boston, Massachusetts, United States
$160k-$180k/yr HybridFull Time
4+ YOE4+ years account/customer management experience in enterprise software or consulting, BA/BS or equivalent experience preferred, strong communication, presentation, and strategic account skills, ability to travel 15-30%.
SS&C Advent
1w
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Customer Success Manager
Boston or New York City
HybridFull Time
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
2mo
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years in customer success or related B2B SaaS role, experience managing commercial accounts, familiarity with CRM/Customer Success tools, strong communication and strategic relationship skills, hybrid work (3 days onsite).
Gainsight, Salesforce, Totango, ChurnZero, CRM, Microsoft Copilot, ChatGPT, Claude
3mo
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Senior Customer Success Manager
Burlington, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in Customer Success, Consulting, or technical account management; strong communication; ability to manage multiple priorities; experience with strategic relationships; Bachelor's degree (Masters preferred).
2mo
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Customer Success Manager
Boston or United States
$80k-$95k/yr RemoteFull Time
Experienced relationship manager who drives client retention, digital adoption, and portfolio growth; proficiency with Salesforce and Microsoft Office; background in billing/payments or SaaS preferred.
Salesforce, Microsoft Office
1mo
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Team Manager - Customer Service
Quincy, Massachusetts, United States
$68k-$73k/yr OnsiteFull Time
Bachelor's degree required; strong leadership, communication, customer service, coaching, problem solving, decision-making, analytical and relationship-management skills; contact center experience preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2d
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Sr Customer Success Manager
Boston or New York City or Washington
$120k-$179k/yr HybridFull Time
5+ YOERequires 5+ years managing large healthcare enterprise relationships, customer success, sales, or software consulting; SaaS experience, communication skills, bachelor's degree or equivalent, and up to 30% travel.
SaaS, Workday, Oracle, SAP, PeopleSoft
5d
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Customer Success Manager II (RapidScale)
Raleigh or Austin or South Carolina or New York City or St. Louis or Denver or Boston or San Jose or Atlanta or San Francisco or Richmond or San Diego or San Antonio or Bellevue or Nashville or Jersey City or Dallas or Columbus or Milwaukee or Irving or Irvine or Indianapolis or Miami or Los Angeles or Tampa or United States or Houston or Phoenix or Philadelphia or Seattle or Chicago or Orlando or Fort Worth or Charlotte
$81k-$122k/yr RemoteFull Time
4+ YOEBachelor's degree and 4 years of related experience, or an equivalent combination. Requires B2B technology customer success experience, relationship management, communication, organization, and CRM/customer success platform proficiency.
Customer Relationship Management (CRM), AWS, Azure, Google Cloud, VMware
1mo
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
2mo
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Sr. Customer Success Manager
Boston, Massachusetts, United States
$85k-$157k/yr HybridFull Time
5+ YOE5+ years in customer success or related roles with enterprise customers; strong relationship building, cross-functional collaboration, consultative support, metrics-driven, and ability to travel about once a month.
Hi Marley
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
3mo
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Sr. Customer Success Manager
Waltham, Massachusetts, United States
$96k-$138k/yr HybridFull Time
6+ YOE6+ years in fast-paced SaaS client services with relationship management and expansion; strong PM skills; adept presenter and communicator; Proficient in Google Suite, ChurnZero, Salesforce; able to work in a fast-paced startup.
Google Suite, ChurnZero, Salesforce, Microsoft Office, Outlook, Excel, Word, PowerPoint
1w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or software/SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; and a bachelor's degree.
SaaS
1d
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Customer Success Manager
Burlington or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, account management, strategic accounts, or enterprise SaaS, with executive relationship management, renewals, expansion, retention targets, strong business acumen, and communication skills.
Connected Workforce Software, MES, CMMS
1w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution skills, executive relationships, and 10–25% travel required.
SaaS, Large Language Models (LLMs), ServiceNow, Microsoft
1mo
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Relationship Banker
Saugus, Massachusetts, United States
$24-$40/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1–2 years retail sales or customer service experience, strong communication, sales and risk management skills, proficiency with internet technology, ability to stand and lift up to 30 lbs.
3w
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Senior Customer Success Manager
Boston, Massachusetts, United States
$90k-$105k/yr HybridFull Time
5+ YOE5+ years in SaaS customer success or account management with renewals, upsell experience; strong relationship, negotiation, and organizational skills; experience with Salesforce and customer-success tools.
Salesforce, Gong.io, Outreach, Catalyst
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