47 customer research jobs at 34 companies in Houston, TX
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Research Assistant
Cyfair, Texas, United States
OnsiteFull Time
DM Clinical Research: A healthcare organization conducting clinical trials.
0+ YOEHigh school diploma required; clinical research experience preferred; phlebotomy and medical assisting certifications preferred; strong medical terminology and computer skills; detail-oriented with good customer service.
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
Baker Donelson: Provides legal counsel and public policy advocacy services.
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
Philadelphia or Houston or Columbus or Delaware or New Jersey or Pennsylvania
RemoteFull Time
Independence Blue Cross: Provides health insurance plans and managed care services.
2+ YOEHigh school diploma or equivalent required; college preferred. Requires 2–3 years of customer-contact experience, strong communication and problem-solving skills, research ability, and customer-focused professionalism.
University of Houston: Public research university offering undergraduate and graduate degree programs.
3+ YOEHigh school diploma or GED and three years of directly job-related experience; requires communication, research, complaint resolution, and basic math skills.
HD Supply: Wholesale distributor of maintenance, repair, and operations products.
0+ YOEHigh school diploma or GED strongly preferred and 0–2 years of experience. Requires customer service, product research, order and quotation handling, issue resolution, and computerized system use.
Customer Service Rep (Premier) in Philadelphia, Pennsylvania
Philadelphia or Houston or Columbus or Delaware or New Jersey or Pennsylvania
RemoteFull Time
Independence Health Group: Provides health insurance and healthcare administration services.
High school diploma or equivalent; 2–3 years customer service experience preferred; strong communication, problem-solving, and de-escalation skills; bilingual a plus; ability to research multiple systems.
Customer Care Specialist (Dental, Vision, & Hearing)
Houston, Texas, United States
OnsiteFull Time
ManhattanLife: Provides life, health, and annuity insurance products.
1+ YOE1+ year call center experience preferred, high school/GED required, strong communication, active listening, ability to research and multitask, proficiency with Microsoft Office/Teams, Zoom, Webex, IBM AS400, and SharePoint.
Microsoft Office Suite, Microsoft Teams, Zoom, Webex Teams, IBM AS400 (Client Access Solutions), Microsoft SharePoint
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
FluenceNasdaq: FLNC: Provides energy storage systems and optimization software for renewables.
5+ YOEBachelor's degree (MBA preferred),5+ years B2B customer insights/VoC or market research experience,experience with survey methodology and enterprise feedback platforms,analytical and presentation skills.
Qualtrics, Medallia, AskNicely, Power BI, Salesforce
shift supervisor - Store# 14050, RESEARCH FOREST & NEW TRAILS
Spring or The Woodlands
$19-$22/hrOnsiteFull Time
StarbucksNASDAQ: SBUX: Global coffeehouse chain and specialty coffee roaster.
0.5+ YOE0.5+ Mgmt6+ months customer-facing experience, ability to direct others, flexible availability (mornings/evenings/weekends/holidays), cash handling, beverage and food preparation to standards, strong communication and interpersonal skills.
Goodwill Houston: Provides job training and employment services to individuals with barriers.
Sort and grade donated hard goods, research and price merchandise, maintain workstation and safety, assist donors and customers, and perform physical tasks up to 100 lbs.
Lone Star College: Public community college system providing higher education and vocational training.
3+ YOEHigh school diploma/GED and 3+ years related experience; PeopleSoft iStar and Microsoft Office experience preferred; strong customer service, internet research, and communication skills.
PeopleSoft Campus Solutions (iStar), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yrOnsiteFull Time
Social Security Administration: Administers federal social insurance and financial assistance programs.
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
Group 1 AutomotiveNYSE: GPI: Operates international automotive retail dealerships and collision centers.
1+ YOEProvide customer and vendor support for F&I, AR, and AP via phone and email; research accounts, process requests, and maintain accurate records; 1+ year related experience and proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft Outlook, PDF, CDK Dealer Management System, DocuWare, Zoom Workplace
Empyrean: Provides technology-driven employee benefits administration and enrollment solutions.
Provide high-quality member and client service via phone, email, and web; research and resolve enrollment issues; document contacts; intermediate Microsoft Office/Excel skills and strong communication.
Evelyn Rubenstein JCC: Community center providing social, educational, and recreational programs.
Strong administrative skills; Excellent customer service; Experience in a pickleball club; Pickleball knowledge of rules and etiquette; Availability for evenings and weekends.
Moody Gardens: Operates a resort with educational attractions and hospitality services.
Currently studying or recently graduated in biological science or a related field; reliable, responsible, customer-focused, and able to perform physically demanding work in varied environments.
SLBNYSE: SLB: Provides technology and services for the global energy industry.
Middle-career geophysicist with experience supporting Petrel E&P workflows, troubleshooting software, training customers, and performing geophysical/geological interpretation for exploration and development projects.
RigakuTokyo Stock Exchange: 268A: Manufacturer of X-ray based analytical and industrial instrumentation.
Bachelor's degree in a scientific discipline, strong hands-on XRF experience, method development and calibration skills, customer-facing support, ability to travel up to 50%, and mentoring capability.