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34 customer research jobs at 29 companies in Phoenix, AZ

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Research Assistant III (Lab) (4116)
Phoenix, Arizona, United States
OnsiteFull Time
DM Clinical Research
DM Clinical Research: Operates an integrated network of clinical trial research sites.
High school diploma or equivalent required. Clinical research experience is preferred but not required. Medical terminology knowledge, attention to detail, customer service, and computer skills required; phlebotomy or medical assistant certification preferred.
Good Clinical Practice (GCP), IATA, FDA, GCP/ICH, SOPs, EDC, IVRS
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1mo
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Customer Service Representative
Gilbert, Arizona, United States
$40k-$55k/yr OnsiteFull Time
Flodraulic Group
Flodraulic Group: System integrator and distributor of motion control technologies.
Handle customer inquiries, research issues, coordinate solutions with internal departments, and follow up to ensure satisfaction. Work follows general guidelines and procedures.
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4w
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CUSTOMER SERVICE REPRESENTATIVE 2
Phoenix, Arizona, United States
$16/hr HybridFull Time
State of Arizona
State of Arizona: Provides public administration and social services for Arizona residents.
1+ YOEResearches claims and employer/insurance records, provides customer service, analyzes documents, and meets productivity standards. High school diploma and 1+ year customer service or workers' compensation experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Office Suite, Gmail, Google Suite, NCCI, Arizona Management System (AMS)
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1mo
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Customer Care Rep 1
Phoenix, Arizona, United States
OnsiteFull Time
OmniMax International
OmniMax InternationalNasdaq: ROCK: Manufactures residential roof drainage and metal building products.
High school diploma; ability to respond to customer inquiries via phone, email, and chat, resolve routine issues, use CRM or service desk software, and research product information.
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1w
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Vendor Customer Service Representative
Tempe, Arizona, United States
$45k-$55k/yr OnsiteFull Time
Authority HVAC
Authority HVAC: Provides commercial HVAC and refrigeration installation and maintenance services.
2+ YOERequires 2+ years in customer service, dispatch, vendor coordination, or service administration with outbound calling; working Excel skills, strong communication, research ability, and disciplined documentation.
NetSuite, Microsoft Excel, VLOOKUP, XLOOKUP, ServiceTitan, BuildOps, ServiceTrade, ServiceChannel, Corrigo, FM Pilot
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1mo
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Market Research and Insights Manager (Tempe, AZ, US)
Tempe or Phoenix or Arizona
HybridFull Time
Salt River Project
Salt River Project: Provides electricity and water services to central Arizona.
7+ YOE7+ years relevant experience; bachelor's preferred. Experience with qualitative and quantitative market research, leadership of research teams, strong communication, decision-making, data analysis, and translating research into actionable customer insights.
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1mo
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Customer Service Associate
Scottsdale, Arizona, United States
$15-$18/hr OnsitePart Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Fluent English and willingness to work a flexible schedule including evenings and weekends; customer service and cash register experience preferred; able to perform merchandising, returns, and basic store operations.
Picture Care Plus
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4w
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Customer Experience Strategist
West Henrietta or Phoenix or Saint Petersburg
OnsiteFull Time
Paychex
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
5+ YOEBachelor's degree required, 5 years strategy development experience, 3 years consulting/product/market research in online retail or SaaS; CCXP preferred; Master's preferred.
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1w
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Client Service Associate (Bilingual Spanish/English)
Phoenix, Arizona, United States
$55k/yr HybridFull Time
Guidepoint
Guidepoint: Connects business leaders with global subject-matter experts.
Bachelor's degree (3.0+ GPA) required, AI fluency, strong communication and research skills, US work authorization required, experience with client-facing research or internships preferred.
LinkedIn, LinkedIn Learning, ClassPass
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1d
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Senior Service Specialist – Compensation & Expense Services
Tempe or St. Louis
$48k/yr HybridFull Time
Edward Jones
Edward Jones: Provides personalized financial advice and wealth management services.
3+ YOERequires 3+ years of customer service experience, financial or compensation process knowledge, strong communication, organization, problem-solving, research, and workflow management skills; bachelor's degree preferred.
Assist line
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2mo
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Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
Social Security Administration
Social Security Administration: Administers federal social insurance and financial assistance programs.
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
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3w
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Service Experience Specialist
Fairfield or Phoenix
$19-$22/hr HybridFull Time
Cambridge Investment Research
Cambridge Investment Research: Provides broker-dealer and investment advisory services to financial professionals.
Provide operational and administrative support to financial professionals and clients, process account activities, research and resolve inquiries, and follow policies and procedures.
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3w
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Senior Security Researcher
Scottsdale or Sarasota or Overland Park
OnsiteFull Time
Tenex
Tenex: AI-powered managed detection and response cybersecurity services.
6+ YOE6+ years in security research or detection engineering, deep adversary/malware expertise, cloud security knowledge (AWS/GCP/Azure), ability to translate research for technical and customer audiences.
AWS, GCP, Azure
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2w
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Tax Resolution Advocate
Denver or Las Vegas or Chicago or Los Angeles or Phoenix
$26-$34/hr HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
3+ YOE3+ years payroll experience, strong research and communication skills, AI tool fluency, ability to manage high-volume queues and collaborate cross-functionally.
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2d
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Consumer Services Call Agent I
Scottsdale or San Francisco or Chicago or New York City
HybridFull Time
Early Warning Services
Early Warning Services: Operates payment and risk solutions for the financial industry.
High school diploma, strong phone, communication, problem-solving, analytical, research, and investigative skills; intermediate MS Office skills; ability to handle high-volume cases and pass background and drug screening.
Microsoft Office, Zelle, ACH, FCRA, CCPA, FDCPA, OFAC, FinCEN
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3mo
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Donation Attendant Part Time
Scottsdale, Arizona, United States
$15/hr OnsitePart Time
Goodwill of Central and Northern Arizona
Goodwill of Central and Northern Arizona: Operates thrift retail stores and provides career development services.
Customer service, forklift certification, English proficiency, 18+, background check/drug screen.
Forklift, Pallet jack, Walkie stacker, Safety equipment
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2mo
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Senior Director, Global Scientific and Regulatory Documentation, Content Strategy
Princeton or Phoenix or Los Angeles County or Puerto Rico
$225k-$273k/yr OnsiteFull Time
Bristol Myers Squibb
Bristol Myers SquibbNew York Stock Exchange: BMY: Develops and distributes innovative medicines for serious diseases.
Leading a team of scientific writers, applying advanced regulatory documentation standards, driving content libraries and document automation, and providing scientific and customer-focused leadership.
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1mo
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Produce Clerk
Mesa, Arizona, United States
OnsitePart Time
Sprouts Farmers Market
Sprouts Farmers MarketNASDAQ: SFM: Grocery retailer specializing in fresh, natural, and organic foods.
Must be at least 16, able to work flexible schedule including nights, weekends, and holidays; able to stand/walk and lift up to 50 lbs; good communication, customer service, multitasking, and adherence to safety regulations.
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1mo
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Delivery Specialist
Chandler, Arizona, United States
FieldFull Time
O'Reilly Auto Parts
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Must operate company vehicles for deliveries, possess a valid state driver’s license and acceptable driving record, use handheld fleet devices, handle payments and returns, and provide customer service; bilingual/Spanish fluency desired.
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1mo
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CDL (A) Delivery Driver - Home daily (Mesa, AZ, US, 85212)
Mesa or Denver or Arizona or Colorado
FieldFull Time
Sonepar
Sonepar: Global distributor of electrical products and B2B solutions.
0.5+ YOEValid Class A CDL, 6+ months recent commercial driving experience, DOT medical card, ability to lift up to 50 lbs, familiarity with FMCSA rules, clean driving record, customer service and route/planning skills.
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