13 customer retention manager jobs at 10 companies in Bothell West, WA
2mo
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Customer Retention Lead, Amazon Leo
Bellevue, Washington, United States
$136k-$184k/yr OnsiteFull Time
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
3d
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Customer Retention Specialist (Pacific Time Hours)
Seattle or United States
$23/hr RemoteFull Time
1+ YOERequires 3 years in customer retention, account management, or a fast-paced call center; 1+ year in customer service; CRM proficiency; strong communication, troubleshooting, and de-escalation skills; P&C licensing required or obtainable.
CRM, Ethernet, Wi-Fi
2w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1mo
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Manager
Bellevue, Washington, United States
$25-$31/hr OnsiteFull Time
Preferred commission-based sales and customer service experience, strong customer retention and leadership skills, excellent communication and conflict-resolution abilities.
4w
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Leader,Services
Bellevue, Washington, United States
$175k-$200k/yr OnsiteFull Time
Roundglass: Offers a holistic wellbeing platform and manages social initiatives.
10+ YOE5+ Mgmt10+ years in customer success/account management with 5+ years leading teams; experience managing $10M+ ARR, SaaS/app platforms, KPIs and retention/expansion strategies; strong communication and stakeholder management.
1mo
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Assistant Manager
Bellevue, Washington, United States
$24-$26/hr OnsiteFull Time
Leadership and customer service experience preferred; strong communication, customer retention, and coaching skills; weekend and holiday availability; flexible scheduling.
1w
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Key Account Manager – InReach
Kent, Washington, United States
$120k-$156k/yr RemoteFull Time
3+ YOEBachelor’s degree or equivalent experience, 3 years of related experience, and skills in account management, customer growth, retention, CRM, project management, communication, analysis, and negotiation.
Microsoft Office, Microsoft Excel, Salesforce
1mo
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Carrier Success Manager
Denver or Portland or Seattle or Springfield or Toronto or Bengaluru or Beaverton or United States
$33-$53/hr HybridFull Time
Manage carrier retention and growth, execute upsell/cross-sell strategies, maintain territory health, collect customer feedback, and hire/develop team; requires freight/logistics knowledge and strong account management skills.
Einstein reports, Salesforce, DAT IQ, Outgo, Trucker Tools Tracking, CMS, TMS
1mo
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Enterprise Account Manager
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yr RemoteFull Time
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
5d
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
1w
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Gym Director
Maple Valley, Washington, United States
$53k-$60k/yr OnsiteFull Time
Leads gym operations, teaches children's classes, develops staff, manages KPIs, schedules, enrollment, retention, customer service, and sales; child development, education, or gymnastics background preferred.
Slack, email
1mo
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Starlink Enterprise Account Director, Aviation
Hawthorne or Bastrop or Redmond or Woodinville
OnsiteFull Time
8+ YOEManage strategic aviation enterprise accounts, build executive relationships, own onboarding and retention, translate customer feedback to product improvements; must handle extended hours and travel up to 40%.
1mo
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Sr. Director, Pro & Partner Marketing
San Francisco or San Jose or New York City or Seattle or Austin or Washington or California or Massachusetts or New Jersey or Washington or United States
$214k-$326k/yr RemoteFull Time
10+ YOE10+ years leading full-funnel marketing for supply-side/business customers or marketplaces; experience with activation, retention, B2B programs (ABM, sales enablement, events), partnerships, cross-functional influence, and team building.