10 customer retention manager jobs at 9 companies in Brooklyn, OH
2mo
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Customer Retention Specialist - State Farm Agent Team Member
Massillon, Ohio, United States
$40k-$60k/yr OnsiteFull Time
Customer service and account management in an insurance agency; strong communication, organization, multitasking, comfort with agency software; P&C and Life & Health licenses preferred or willingness to obtain.
1mo
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Customer Retention Specialist - State Farm Agent Team Member
Alliance, Ohio, United States
$45k-$65k/yr OnsiteFull Time
Experience in customer service or account management preferred; strong interpersonal, communication, and problem-solving skills; able to obtain required state insurance licenses; detail-oriented and customer-focused.
2mo
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Customer Relationship/Retention Marketing Director
Cleveland, Ohio, United States
OnsiteFull Time
BA/BS in marketing or business required (MBA preferred). Proven customer retention marketing experience in retail/consumer/casino, leadership experience, CRM and data analysis skills, and experience designing rewards/promotions.
CRM
2mo
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Customer Lifecycle Manager
Wadsworth or Carrollton or Georgetown
OnsiteFull Time
4+ YOE4+ years in omnichannel retention/customer lifecycle marketing for multi-brand or high-SKU e-commerce; proven SMS scaling, lifecycle orchestration, audience segmentation, GA4/data literacy, and enterprise platform experience (Listrak, Klaviyo, Attentive).
Listrak, Klaviyo, Attentive, GA4, ERP, WMS, OMS, SMS, MMS, RCS
3w
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AVP, Customer Success
Westlake, Ohio, United States
RemoteFull Time
12+ YOE7+ MgmtBachelor's degree or equivalent, 12+ years in customer success/account management/renewals/SaaS, 7+ years managing managers, experience driving GRR/NRR and retention, strong analytical and cross-functional leadership skills.
Gainsight, Salesforce
2mo
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Customer Relations Representative - State Farm Agent Team Member
Amherst or Wellington
$35k-$50k/yr OnsiteFull Time
Strong communication and problem-solving skills; customer service experience preferred; ability to handle situations calmly; duties include managing inquiries, maintaining client records, supporting retention, and prospecting.
4w
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Account Manager
Cleveland, Ohio, United States
OnsiteFull Time
5+ YOEManage client portfolio to maximize revenue and retention; 5+ years customer service/management experience; 2- or 4-year business degree or equivalent; proficiency with Asset, Windows XP, and Microsoft Office suite.
Asset, Windows XP, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
2mo
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Account Manager - State Farm Agent Team Member
Valley View, Ohio, United States
$50k-$75k/yr OnsiteFull Time
Experience in insurance sales or account management preferred; proven sales track record; strong interpersonal and leadership skills; willingness to engage in sales conversations and support customer retention and growth.
3mo
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Outside Sales Representative - Commercial Power
Stow, Ohio, United States
$40k-$63k/yr OnsiteFull Time
B2B direct sales or project management in equipment industry; strong project management, new business development, and customer retention skills; ability to present to management.
CRM, PowerGeneration, ProjectManagement, EquipmentSales
3mo
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Commercial Parts Pro Store 1018
Alliance, Ohio, United States
$15-$17/hr OnsiteFull Time
Professional commercial sales role supporting customer retention and growth; high school diploma, automotive parts knowledge, ASE P2 preferred, ability to lift up to 100 lbs, Microsoft Word/Excel and POS proficiency, supervisory experience preferred.
Microsoft Word, Microsoft Excel, POS