27 customer retention manager jobs at 19 companies in Canton, GA

1mo
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Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
GenLogs
GenLogs: Provides truck intelligence data through a nationwide sensor network.
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
4w
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Senior Sales Business Retention Associate
Kennesaw, Georgia, United States
$40k-$68k/yr HybridFull Time
Wolters Kluwer
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
Advanced customer relationship and retention skills; strong verbal and written communication, problem solving, time management, active listening, team collaboration, and data analysis; experience with CRM tools preferred.
2mo
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Customer Success Manager
Atlanta, Georgia, United States
OnsiteFull Time
Flowable
Flowable: Provides intelligent business process automation and workflow orchestration software.
6+ YOE6+ years in customer success/account management/solution consulting at a SaaS vendor; proven adoption, retention, and expansion track record; strong executive communication and analytical skills; experience with BPM/DPA/Case Management preferred.
Flowable, BPM, DPA, Case Management
1mo
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Customer Success Manager
Atlanta, Georgia, United States
HybridFull Time
Evident
Evident: Provides automated third-party risk and identity verification platforms.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Salesforce
3w
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Senior Customer Success Manager (Georgia)
Atlanta, Georgia, United States
$114k-$148k/yr RemoteFull Time
OneStream
OneStreamNASDAQ: OS: AI-driven enterprise finance platform for unified planning and reporting.
8+ YOE8+ years professional experience with 5+ years as a CSM in SaaS, proven customer retention/expansion, CPM process knowledge, strong communication and problem-solving skills.
OneStream, HFM, FCCS, PBCS, Essbase, FDM, SAP BPC, SAP BOFC, IBM Cognos
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Customer Success Director
Atlanta, Georgia, United States
HybridFull Time
Finastra
Finastra: Develops software for global retail and transaction banking.
Proven enterprise SaaS customer success/account management experience, people leadership, portfolio management, retention/renewal delivery, experience in financial services or lending, familiarity with Loan IQ and SaaS transformations.
Loan IQ
2mo
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Customer Success Manager II - San Francisco, CA
San Francisco or Atlanta or Boston or Chicago or Dubuque or Dallas or Pune
$90k-$100k/yr OnsiteFull Time
OpenGov
OpenGov: Provides enterprise resource planning software to local government agencies.
1.5+ YOE1.5+ years SaaS customer success/account management experience, ability to manage a large book of business (50+ accounts), retention and renewal ownership, commercial acumen, analytics-driven risk mitigation, excellent communication.
OpenGov Public Service Platform, ERP
3w
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Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta
$63k-$105k/yr OnsiteFull Time
Fortive
FortiveNYSE: FTV: Industrial technology conglomerate providing critical instrumentation, software, and safety solutions.
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
2mo
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Client Success Manager
Duluth, Georgia, United States
OnsiteFull Time
Moneypenny
Moneypenny: Provides outsourced telephone answering and live chat services.
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
10h
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Account Manager
Atlanta, Georgia, United States
HybridFull Time
Relay Payments
Relay Payments: Digital payment platform for the trucking and logistics industries
3+ YOERequires 3+ years in sales, implementation, partner management, customer success, or account management; portfolio growth, retention, expansion, escalation management, data analysis, and executive communication skills.
AI, automation
2w
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Assistant Store Manager
Stockbridge, Georgia, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
2+ YOELead retail teams, drive sales and retention, recruit/train staff, manage store operations and inventory; high school diploma, 2+ years sales/customer service, English proficiency, comfortable with technology, able to lift 35 lbs.
2mo
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Office Leader/Retail Market Manager II, III or IV - Villa Rica
Villa Rica, Georgia, United States
OnsiteFull Time
Synovus
SynovusNASDAQ: PNFP: Provides regional banking, investment, and wealth management services.
2+ YOELead full-service branch; drive small business lending, deposits, and customer retention; develop team; ensure regulatory and risk compliance.
Microsoft Office
1w
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Proactive Risk Specialist
Atlanta, Georgia, United States
OnsiteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
3+ YOERequires 3–5 years in customer success, account management, or risk/retention analysis in B2B SaaS or enterprise software, with account health data, analytical, communication, and CRM experience.
Salesforce, Gainsight, Jira
1w
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Client Success Executive
Atlanta, Georgia, United States
OnsiteFull Time
ivision
ivision: Providing managed IT infrastructure and cybersecurity consulting services.
5+ YOERequires 5–7 years in client success or customer-facing managed services/IT roles, with experience driving retention, renewals, revenue growth, adoption, Success Plans, health metrics, and cross-functional client outcomes.
Public Cloud, Private Cloud, Hybrid Cloud, Windows Infrastructure, Data Center, Converged Network, Security, Application Development
1w
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Outside Sales Representative - Trench Safety
Conyers, Georgia, United States
$40k-$63k/yr FieldFull Time
Sunbelt Rentals
Sunbelt RentalsNYSE: SUNB: Renting construction, industrial, and specialty equipment and tools.
2+ YOEBachelor’s degree or equivalent equipment rental or shoring experience, 2+ years of direct sales, valid driver’s license and auto insurance, technical, project management, communication, and customer retention skills.
CRM
1mo
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Sr. Director of Business Development
Atlanta or Dallas or Miami
HybridFull Time
Opendoor
OpendoorNASDAQ: OPEN: Digital marketplace for buying and selling residential real estate.
10+ YOE10+ years in sales/business development or client management in title, mortgage, or real estate; proven commercial target ownership, customer retention, team-building, and knowledge of title/settlement lifecycle and compliance.
1mo
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Sr. Director of Business Development
Atlanta or Dallas or Miami
HybridFull Time
OS National
OS National: Provides national title insurance and real estate escrow services.
10+ YOE10+ years in sales/business development or client management in title, mortgage, or real estate; track record in customer retention and revenue growth; experience building and leading sales/account teams; familiarity with RESPA and title regulations; willing to travel ~40–50%.
1mo
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Leasing Consultant
Marietta, Georgia, United States
OnsiteFull Time
TitanCorp
TitanCorpBahrain Bourse: INVCORP: A vertically integrated multifamily real estate investment and management firm.
Responsible for leasing apartments, resident retention, customer service, application processing, property inspections; must pass drug screen and possess a valid driver's license. Experience with Knock, Onesite, and AIRM preferred.
Knock, Onesite, AIRM
3mo
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Commercial Parts Pro Store 5666
Chamblee, Georgia, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
3+ YOEProfessional commercial sales role requiring automotive parts/system knowledge, customer retention and growth, supervisory support, driver dispatching, POS/inventory system use, and ASE P2 (preferred). High school/GED required.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems, GAS2