12 customer retention manager jobs at 10 companies in Carleton, MI
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Customer Retention Manager
Southfield, Michigan, United States
OnsiteFull Time
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
5+ YOEHigh school diploma/GED,5+ years consultative sales or customer retention experience,Microsoft Office and Salesforce/CRM experience,valid state driver’s license,strong negotiation and communication skills.
Customer Retention Specialist - State Farm Agent Team Member
Birmingham, Michigan, United States
$40k-$60k/yrOnsiteFull Time
Mike Goodwin State Farm Agency: Local insurance agency offering auto, home, and life coverage.
Ability to obtain state insurance licenses, strong interpersonal and problem-solving skills, detail-oriented, comfortable with service/sales conversations, basic Microsoft Office and CRM skills; customer service or account management experience preferred.
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
1+ YOEHigh school diploma/GED and 1+ year B2B account management, inside sales, or customer-service experience with a sales component; strong communication, organization, and negotiation skills.
DivaDance: Choreography-based dance classes and parties for adults.
Ability to teach choreography, drive sales and retention, work evenings/weekends, use Mindbody and Carmen, manage social media, and build community; customer-facing and sales-focused role.
SpotOn: Provides point-of-sale and business management software for restaurants.
2+ YOE2+ years customer success experience, Bachelor's degree required, proven portfolio management and account retention skills, experience with adoption campaigns, automation, reporting, and strong communication and strategic thinking.
Arthur J. Gallagher & Co.NYSE: AJG: Global insurance brokerage and risk management services provider.
5+ YOE1+ MgmtBachelor's with 5+ years client service/claims experience or HS/GED with 10+ years; 1+ year supervisory experience; experience in benefits/brokerage and client retention; strong coaching and communication skills.
Ilitch Sports + Entertainment: Manages professional sports teams and premier entertainment venues.
2+ YOEBachelor's degree in sports management, marketing, or communications; 2+ years of customer service preferred in ticket retention and service; Microsoft applications knowledge and strong communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM
Ilitch Sports + Entertainment: Manages professional sports teams and premier entertainment venues.
2+ YOEBachelor's degree in sports management, marketing, or communications; 2+ years of customer service experience preferred in ticket retention and service; Microsoft applications knowledge; strong communication and organization skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Professional commercial sales role supporting customer retention and growth, parts and automotive systems knowledge, ability to lift up to 100 lbs, supervisory experience, HS diploma/GED, ASE preferred, Microsoft Word/Excel and POS experience.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems