25 customer retention manager jobs at 19 companies in Denver, CO
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Senior Customer Success Manager
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yr OnsiteFull Time
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
CRM
2mo
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Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yr OnsiteFull Time
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.
Salesforce, CRM, POS
3mo
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Senior Customer Success Manager
Denver, Colorado, United States
$120k-$127k/yr HybridFull Time
4+ YOE4–8 years in Customer Success or strategic customer-facing roles; proven net revenue retention; experience with VP/C-suite relationships; ARR portfolio $30K–$200K+; US work authorization.
Salesforce, Gainsight, Vitally, AI tools, Claude, ChatGPT
1mo
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Associate Customer Relationship Manager
Denver, Colorado, United States
$64k-$129k/yr HybridFull Time
2+ YOE2+ years experience, bachelor’s degree preferred, strong communication, negotiation and client-retention skills, proficient in Microsoft Word/Excel/PowerPoint, self-directed and client-focused.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Associate Customer Relationship Manager
Denver or Dublin or United States
$64k-$129k/yr HybridFull Time
2+ YOE2+ years experience supporting SMB clients, strong written/verbal communication, negotiation and retention skills, Bachelor's degree preferred, proficient with Microsoft Office (Word, Excel, PowerPoint).
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4w
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Customer Success Manager
United States or Denver
$150k/yr RemoteFull Time
3+ YOE3+ years global account management with technology/SaaS, experience with large global organizations, cybersecurity/DNS familiarity, proven retention and expansion track record, ability to influence decision makers and meet KPIs.
Clari, Salesforce, Gainsight
2w
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Senior Director, Customer Success
Denver or Brazil
$103k-$136k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years in customer success or related area,5+ years managing large teams (50+),experience integrating AI/emerging tech,proven customer retention results.
Zoom, Docusign, Namely, Microsoft Teams
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
1mo
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Senior Manager, Analytics (Customer Care)
Denver or United States
$155k-$210k/yr RemoteFull Time
6+ YOE2+ Mgmt6+ years analytics experience with 2+ years managing analysts; expert SQL and BI (Looker preferred); retention/cohort analysis, regression and root-cause skills; strong communication and backlog management.
SQL, Looker, Salesforce, Jira
3w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1w
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Senior Account Manager
Louisville or United States
HybridFull Time
8+ YOERequires 8+ years in enterprise customer success or account management, Fortune 100 experience, retention and expansion results, SaaS and marketing technology knowledge, analytical skills, and executive communication.
Salesforce, Gainsight, Claude
17h
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Relationship Manager, CX
Chicago or Denver or San Francisco or New York City or Scottsdale or San Jose
$69k-$84k/yr HybridFull Time
3+ YOERequires 3+ years in customer service or contact center roles, preferably B2B SaaS and retirement services, with analytical, problem-solving, communication, organizational, retention, and cross-functional skills.
Google Workspace, Zendesk, Intercom, Gong, Jira, Slack
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General Manager Colorado Market
Denver, Colorado, United States
$250k-$450k/yr OnsiteFull Time
Accountable for dealership profitability, customer retention, hiring/training managers, financial forecasting and reporting, meeting manufacturer volume commitments, and leading management teams.
Clicklane
3w
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Manager, Account Management
Grand Rapids or Denver
$95k-$130k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years managing account management/customer success/sales teams, ownership of net revenue retention and expansion, quota experience, strong coaching and communication, HubSpot experience, willingness to travel quarterly.
HubSpot, Attention
3mo
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Operations Manager
Boulder, Colorado, United States
$17-$21/hr OnsiteFull Time
1+ YOEManage front desk operations, hiring, scheduling and training; cash handling and member retention; 1-2 years customer service experience; able to work weekends/evenings/holidays and lift up to 45 lbs.
1mo
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Carrier Success Manager
Denver or Portland or Seattle or Springfield or Toronto or Bengaluru or Beaverton or United States
$33-$53/hr HybridFull Time
Manage carrier retention and growth, execute upsell/cross-sell strategies, maintain territory health, collect customer feedback, and hire/develop team; requires freight/logistics knowledge and strong account management skills.
Einstein reports, Salesforce, DAT IQ, Outgo, Trucker Tools Tracking, CMS, TMS
1w
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Lifestyle Coordinator - Parq on Speer
Denver, Colorado, United States
$21/hr OnsiteFull Time
Supports community management, resident retention, move-ins, events, amenities, package deliveries, communications, sales and marketing, resident programs, and budget management.
Resident Portal
2mo
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FT Client Service Coordinator
Greeley, Colorado, United States
$16-$21/hr OnsiteFull Time
Providing professional client service and coordination in a veterinary hospital, promoting services, managing client/pet flow, and ensuring clear communication to support hospital productivity and client retention.
1mo
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CRM Lead, Gaming
Denver, Colorado, United States
$75k-$105k/yr HybridFull Time
CRM/marketing experience in online gaming, strong commercial and analytical skills, experience with Customer Data Platforms or execution platforms (Optimove, Braze), promotion and retention strategy experience, project management and stakeholder communication skills.
Optimove, Braze
3mo
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Commercial Parts Pro Store 8259
Aurora, Colorado, United States
$21-$23/hr OnsiteFull Time
Drive commercial sales and customer retention, provide supervisory support, source parts, dispatch drivers, and apply advanced automotive knowledge and selling skills.
Microsoft Word, Microsoft Excel, POS
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