27 customer retention manager jobs at 21 companies in Arvada, CO
1mo
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Senior Customer Success Manager
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yr OnsiteFull Time
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
CRM
2mo
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Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yr OnsiteFull Time
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.
Salesforce, CRM, POS
3mo
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Senior Customer Success Manager
Denver, Colorado, United States
$120k-$127k/yr HybridFull Time
4+ YOE4–8 years in Customer Success or strategic customer-facing roles; proven net revenue retention; experience with VP/C-suite relationships; ARR portfolio $30K–$200K+; US work authorization.
Salesforce, Gainsight, Vitally, AI tools, Claude, ChatGPT
1mo
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Associate Customer Relationship Manager
Denver, Colorado, United States
$64k-$129k/yr HybridFull Time
2+ YOE2+ years experience, bachelor’s degree preferred, strong communication, negotiation and client-retention skills, proficient in Microsoft Word/Excel/PowerPoint, self-directed and client-focused.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Associate Customer Relationship Manager
Denver or Dublin or United States
$64k-$129k/yr HybridFull Time
2+ YOE2+ years experience supporting SMB clients, strong written/verbal communication, negotiation and retention skills, Bachelor's degree preferred, proficient with Microsoft Office (Word, Excel, PowerPoint).
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4w
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Customer Success Manager
United States or Denver
$150k/yr RemoteFull Time
3+ YOE3+ years global account management with technology/SaaS, experience with large global organizations, cybersecurity/DNS familiarity, proven retention and expansion track record, ability to influence decision makers and meet KPIs.
Clari, Salesforce, Gainsight
2w
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Senior Director, Customer Success
Denver or Brazil
$103k-$136k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years in customer success or related area,5+ years managing large teams (50+),experience integrating AI/emerging tech,proven customer retention results.
Zoom, Docusign, Namely, Microsoft Teams
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
1mo
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Senior Manager, Analytics (Customer Care)
Denver or United States
$155k-$210k/yr RemoteFull Time
6+ YOE2+ Mgmt6+ years analytics experience with 2+ years managing analysts; expert SQL and BI (Looker preferred); retention/cohort analysis, regression and root-cause skills; strong communication and backlog management.
SQL, Looker, Salesforce, Jira
3w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1w
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Senior Account Manager
Louisville or United States
HybridFull Time
8+ YOERequires 8+ years in enterprise customer success or account management, Fortune 100 experience, retention and expansion results, SaaS and marketing technology knowledge, analytical skills, and executive communication.
Salesforce, Gainsight, Claude
5h
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Relationship Manager, CX
Chicago or Denver or San Francisco or New York City or Scottsdale or San Jose
$69k-$84k/yr HybridFull Time
3+ YOERequires 3+ years in customer service or contact center roles, preferably B2B SaaS and retirement services, with analytical, problem-solving, communication, organizational, retention, and cross-functional skills.
Google Workspace, Zendesk, Intercom, Gong, Jira, Slack
1mo
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General Manager Colorado Market
Denver, Colorado, United States
$250k-$450k/yr OnsiteFull Time
Accountable for dealership profitability, customer retention, hiring/training managers, financial forecasting and reporting, meeting manufacturer volume commitments, and leading management teams.
Clicklane
3w
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Manager, Account Management
Grand Rapids or Denver
$95k-$130k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years managing account management/customer success/sales teams, ownership of net revenue retention and expansion, quota experience, strong coaching and communication, HubSpot experience, willingness to travel quarterly.
HubSpot, Attention
1mo
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Director, Customer Lifecycle Marketing
Denver or Hawaii or United States
$137k-$206k/yr HybridFull Time
8+ YOE8+ years in lifecycle, demand generation, or retention marketing in B2B; experience building lifecycle systems, segmentation, automation, measurement, cross-functional collaboration, team leadership, and use of AI tools; some international travel required.
HubSpot
3mo
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Operations Manager
Boulder, Colorado, United States
$17-$21/hr OnsiteFull Time
1+ YOEManage front desk operations, hiring, scheduling and training; cash handling and member retention; 1-2 years customer service experience; able to work weekends/evenings/holidays and lift up to 45 lbs.
2mo
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Owner Relations Manager
Keystone or Breckenridge
$58k-$60k/yr OnsiteFull Time
Customer-service oriented professional to manage homeowner relationships, onboard properties, coordinate vendors/maintenance, and support owner retention; valid driver’s license and reliable transportation required.
1mo
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Carrier Success Manager
Denver or Portland or Seattle or Springfield or Toronto or Bengaluru or Beaverton or United States
$33-$53/hr HybridFull Time
Manage carrier retention and growth, execute upsell/cross-sell strategies, maintain territory health, collect customer feedback, and hire/develop team; requires freight/logistics knowledge and strong account management skills.
Einstein reports, Salesforce, DAT IQ, Outgo, Trucker Tools Tracking, CMS, TMS
1w
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Lifestyle Coordinator - Parq on Speer
Denver, Colorado, United States
$21/hr OnsiteFull Time
Supports community management, resident retention, move-ins, events, amenities, package deliveries, communications, sales and marketing, resident programs, and budget management.
Resident Portal
2mo
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FT Client Service Coordinator
Greeley, Colorado, United States
$16-$21/hr OnsiteFull Time
Providing professional client service and coordination in a veterinary hospital, promoting services, managing client/pet flow, and ensuring clear communication to support hospital productivity and client retention.
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