11 customer retention manager jobs at 9 companies in Gotha, FL

2mo
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Customer Retention Agent
Orlando, Florida, United States
$40k-$45k/yr OnsiteFull Time
Epos Now
Epos Now: Provides cloud-based point-of-sale systems and integrated payment processing.
0+ YOEEntry-level role requiring strong negotiation, account management, and ability to handle difficult conversations to reduce churn.
CRM, Billing system, NPS
1mo
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Member Retention Specialist
Orlando, Florida, United States
OnsiteFull Time
AutoPayPlus
AutoPayPlus: Automates loan payments to accelerate payoff and improve budgeting.
2+ YOE2+ years in customer retention/service/account management/collections or financial services; strong communication, problem-solving, CRM experience (Creatio, Salesforce, HubSpot); bilingual English/Spanish preferred.
Creatio, Salesforce, HubSpot
1w
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Supervisor, Residential Retention
Lake Mary, Florida, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
3+ YOERequires an associate degree in marketing, sales, or a related field, or equivalent experience; 3–5 years of call center customer service or phone sales experience; English proficiency and cable communications knowledge.
billing system
1w
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Supervisor, Residential Retention
Lake Mary, Florida, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: A leading broadband connectivity and telecommunications services provider.
3+ YOEAssociate degree in marketing, sales, or related field or equivalent experience; 3–5 years of call center customer service or phone sales experience; English proficiency and cable product knowledge required.
4d
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Customer Success Manager- Government
Lake Mary, Florida, United States
OnsiteFull Time
Team Cymru
Team Cymru: Provides global cyber threat intelligence and internet traffic telemetry.
3+ YOERequires 3+ years in customer success, technical account management, or post-sales enterprise B2B software; government customer experience; strong adoption, retention, expansion, communication, and change-management skills.
Salesforce, Gainsight
3mo
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Deposit & Treasury Product Manager
Orlando, Florida, United States
OnsiteFull Time
Cogent Bank
Cogent Bank: Provides commercial and personal banking services in Florida.
3+ YOELead product development, strategy, and lifecycle for deposit and treasury products; manage pricing, profitability, risk, and customer retention.
APIs, Treasury management, Digital banking, Banking data services
2w
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Store Manager
Winter Haven, Florida, United States
OnsiteFull Time
Ayr Wellness
Ayr WellnessOTCQX: AYRWF: Produces and retails cannabis products across multiple US states.
4+ YOE4+ years retail store management experience; track record meeting sales, customer service and retention goals; high school diploma/GED required; knowledge of cannabis regulations and retail operations.
POS
1mo
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Salon Leader
Haines City, Florida, United States
OnsiteFull Time
Regis Corporation
Regis CorporationNYSE: RGS: Global operator and franchisor of hair salon chains.
Salon leadership and management skills with strong customer service, team coaching, scheduling, and sales focus to support stylist development and client retention.
1mo
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Director of Operations with pathway to COO
Orlando, Florida, United States
OnsiteFull Time
GEM Supply
GEM Supply: Distributes janitorial supplies and cleaning equipment for commercial maintenance.
5+ YOE5+ MgmtMinimum 5+ years in distribution/logistics/warehouse operations management (multi-site), experience building customer care/retention systems, hands-on data/dashboarding/AI use, SOP standardization, and hiring/managing operations staff; local to Central Florida or willing to relocate.
EOS, Lean, Six Sigma, ERP systems, AI
2mo
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Commercial Parts Pro Store 9401
Mulberry, Florida, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Responsible for commercial customer growth and retention; requires parts and automotive system knowledge, POS/parts lookup and Microsoft Word/Excel proficiency, supervisory experience, and ability to lift heavy items.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, Inventory systems
2mo
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Commercial Parts Pro Store 9325
Lakeland, Florida, United States
OnsiteFull Time
Advance Auto Parts
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Supports commercial sales and customer retention, supervises team members, dispatches drivers, requires automotive parts/system knowledge, POS and inventory system proficiency, Microsoft Word/Excel, able to lift up to 100 lbs, high school diploma or GED.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems, inventory systems