27 customer retention manager jobs at 19 companies in Grayson, GA
1mo
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Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
3w
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Senior Sales Business Retention Associate
Kennesaw, Georgia, United States
$40k-$68k/yr HybridFull Time
Advanced customer relationship and retention skills; strong verbal and written communication, problem solving, time management, active listening, team collaboration, and data analysis; experience with CRM tools preferred.
2mo
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Customer Success Manager
Atlanta, Georgia, United States
OnsiteFull Time
6+ YOE6+ years in customer success/account management/solution consulting at a SaaS vendor; proven adoption, retention, and expansion track record; strong executive communication and analytical skills; experience with BPM/DPA/Case Management preferred.
Flowable, BPM, DPA, Case Management
3w
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Customer Success Manager
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Salesforce
1mo
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Manager, Customer Success
Toronto or Atlanta or Athens
$100k-$134k/yr HybridFull Time
3+ Mgmt3–5 years leading customer-facing teams, bachelor’s degree or equivalent, strong communication, able to travel up to 25%, experience driving retention, upsell, and customer growth.
Learning Management Systems (LMS)
3w
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Senior Customer Success Manager (Georgia)
Atlanta, Georgia, United States
$114k-$148k/yr RemoteFull Time
8+ YOE8+ years professional experience with 5+ years as a CSM in SaaS, proven customer retention/expansion, CPM process knowledge, strong communication and problem-solving skills.
OneStream, HFM, FCCS, PBCS, Essbase, FDM, SAP BPC, SAP BOFC, IBM Cognos
3w
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Director, Customer Success
Atlanta or Dallas
HybridFull Time
Proven experience leading customer success/account teams, driving retention and expansion, renewal forecasting, executive stakeholder management, and using AI to accelerate customer outcomes.
Infor, Oracle, SAP, Workday
1mo
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Customer Success Director
Atlanta, Georgia, United States
HybridFull Time
Proven enterprise SaaS customer success/account management experience, people leadership, portfolio management, retention/renewal delivery, experience in financial services or lending, familiarity with Loan IQ and SaaS transformations.
Loan IQ
2mo
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Customer Success Manager II - San Francisco, CA
San Francisco or Atlanta or Boston or Chicago or Dubuque or Dallas or Pune
$90k-$100k/yr OnsiteFull Time
1.5+ YOE1.5+ years SaaS customer success/account management experience, ability to manage a large book of business (50+ accounts), retention and renewal ownership, commercial acumen, analytics-driven risk mitigation, excellent communication.
OpenGov Public Service Platform, ERP
3w
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Associate Customer Success Management
Nashville or Chicago or New York City or Atlanta
$63k-$105k/yr OnsiteFull Time
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
2mo
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Client Success Manager
Duluth, Georgia, United States
OnsiteFull Time
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
1mo
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Client Success Manager II
Jacksonville or Atlanta or New York City or Milwaukee
$56k-$96k/yr OnsiteFull Time
3+ YOE3-5 years in client success/account management, bachelor\u0002s degree, fintech product knowledge, strong communication and presentation skills, analytics experience with Tableau, ability to drive adoption and retention.
Tableau
1w
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Proactive Risk Specialist
Atlanta, Georgia, United States
OnsiteFull Time
3+ YOERequires 3–5 years in customer success, account management, or risk/retention analysis in B2B SaaS or enterprise software, with account health data, analytical, communication, and CRM experience.
Salesforce, Gainsight, Jira
5d
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Client Success Executive
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOERequires 5–7 years in client success or customer-facing managed services/IT roles, with experience driving retention, renewals, revenue growth, adoption, Success Plans, health metrics, and cross-functional client outcomes.
Public Cloud, Private Cloud, Hybrid Cloud, Windows Infrastructure, Data Center, Converged Network, Security, Application Development
5d
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Outside Sales Representative - Trench Safety
Conyers, Georgia, United States
$40k-$63k/yr FieldFull Time
2+ YOEBachelor’s degree or equivalent equipment rental or shoring experience, 2+ years of direct sales, valid driver’s license and auto insurance, technical, project management, communication, and customer retention skills.
CRM
1mo
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Sr. Director of Business Development
Atlanta or Dallas or Miami
HybridFull Time
10+ YOE10+ years in sales/business development or client management in title, mortgage, or real estate; proven commercial target ownership, customer retention, team-building, and knowledge of title/settlement lifecycle and compliance.
1mo
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Sr. Director of Business Development
Atlanta or Dallas or Miami
HybridFull Time
10+ YOE10+ years in sales/business development or client management in title, mortgage, or real estate; track record in customer retention and revenue growth; experience building and leading sales/account teams; familiarity with RESPA and title regulations; willing to travel ~40–50%.
1mo
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Leasing Consultant
Marietta, Georgia, United States
OnsiteFull Time
Responsible for leasing apartments, resident retention, customer service, application processing, property inspections; must pass drug screen and possess a valid driver's license. Experience with Knock, Onesite, and AIRM preferred.
Knock, Onesite, AIRM
2mo
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Commercial Parts Pro Store 9700
Hampton, Georgia, United States
OnsiteFull Time
3+ YOESupport and grow commercial accounts through advanced parts knowledge, GAS2 selling, customer retention, supervising team members, dispatching drivers, and achieving sales goals; ASE P2 preferred; HS diploma/GED required.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
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