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8 customer retention manager jobs at 7 companies in Heathrow, FL

2mo
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Customer Retention Agent
Orlando, Florida, United States
$40k-$45k/yr OnsiteFull Time
Epos Now
Epos Now: Provides cloud-based point-of-sale systems and integrated payment processing.
0+ YOEEntry-level role requiring strong negotiation, account management, and ability to handle difficult conversations to reduce churn.
CRM, Billing system, NPS
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1mo
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Member Retention Specialist
Orlando, Florida, United States
OnsiteFull Time
AutoPayPlus
AutoPayPlus: Automates loan payments to accelerate payoff and improve budgeting.
2+ YOE2+ years in customer retention/service/account management/collections or financial services; strong communication, problem-solving, CRM experience (Creatio, Salesforce, HubSpot); bilingual English/Spanish preferred.
Creatio, Salesforce, HubSpot
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1w
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Supervisor, Residential Retention
Lake Mary, Florida, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
3+ YOERequires an associate degree in marketing, sales, or a related field, or equivalent experience; 3–5 years of call center customer service or phone sales experience; English proficiency and cable communications knowledge.
billing system
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1w
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Supervisor, Residential Retention
Lake Mary, Florida, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: A leading broadband connectivity and telecommunications services provider.
3+ YOEAssociate degree in marketing, sales, or related field or equivalent experience; 3–5 years of call center customer service or phone sales experience; English proficiency and cable product knowledge required.
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5d
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Customer Success Manager- Government
Lake Mary, Florida, United States
OnsiteFull Time
Team Cymru
Team Cymru: Provides global cyber threat intelligence and internet traffic telemetry.
3+ YOERequires 3+ years in customer success, technical account management, or post-sales enterprise B2B software; government customer experience; strong adoption, retention, expansion, communication, and change-management skills.
Salesforce, Gainsight
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3mo
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Deposit & Treasury Product Manager
Orlando, Florida, United States
OnsiteFull Time
Cogent Bank
Cogent Bank: Provides commercial and personal banking services in Florida.
3+ YOELead product development, strategy, and lifecycle for deposit and treasury products; manage pricing, profitability, risk, and customer retention.
APIs, Treasury management, Digital banking, Banking data services
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1mo
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Salon Leader
Haines City, Florida, United States
OnsiteFull Time
Regis Corporation
Regis CorporationNYSE: RGS: Global operator and franchisor of hair salon chains.
Salon leadership and management skills with strong customer service, team coaching, scheduling, and sales focus to support stylist development and client retention.
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1mo
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Director of Operations with pathway to COO
Orlando, Florida, United States
OnsiteFull Time
GEM Supply
GEM Supply: Distributes janitorial supplies and cleaning equipment for commercial maintenance.
5+ YOE5+ MgmtMinimum 5+ years in distribution/logistics/warehouse operations management (multi-site), experience building customer care/retention systems, hands-on data/dashboarding/AI use, SOP standardization, and hiring/managing operations staff; local to Central Florida or willing to relocate.
EOS, Lean, Six Sigma, ERP systems, AI
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