5 customer retention manager jobs at 1 company in Laurel, VA
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Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
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Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market account management, strong communication, analytical skills, experience driving retention/expansion, ability to create customer reporting and presentations.
1mo
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Customer Success Manager
Atlanta or Richmond or Washington
RemoteFull Time
4+ YOE4+ years in customer success or account management; B2B SaaS experience; experience with mid-market accounts, driving retention/adoption/expansion, reporting and presentations, strong communication and analytical skills.
1w
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Scaled Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
3+ YOE3+ years in customer success/support/account management, B2B SaaS experience, strong written communication, analytics skills, experience driving retention and adoption across high-volume SMB portfolios.
1mo
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Customer Success Manager — Federal Civilian
McLean or Richmond
HybridFull Time
3+ YOE3+ years customer-facing experience with Federal Civilian agencies in a SaaS/GovTech environment; bachelor’s degree; strong communication, presentation, and organizational skills; experience driving adoption, retention, and renewals; CRM familiarity.
1Exiger, Salesforce, Gainsight