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7 customer retention manager jobs at 7 companies in Lorain, OH

2mo
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Customer Relationship/Retention Marketing Director
Cleveland, Ohio, United States
OnsiteFull Time
Arrow International
Arrow International: Manufacturer of charitable gaming products and electronic bingo solutions.
BA/BS in marketing or business required (MBA preferred). Proven customer retention marketing experience in retail/consumer/casino, leadership experience, CRM and data analysis skills, and experience designing rewards/promotions.
CRM
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2mo
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Customer Lifecycle Manager
Wadsworth or Carrollton or Georgetown
OnsiteFull Time
Enthusiast Auto Holdings
Enthusiast Auto Holdings: Direct-to-consumer e-commerce retailer of specialty performance automotive parts.
4+ YOE4+ years in omnichannel retention/customer lifecycle marketing for multi-brand or high-SKU e-commerce; proven SMS scaling, lifecycle orchestration, audience segmentation, GA4/data literacy, and enterprise platform experience (Listrak, Klaviyo, Attentive).
Listrak, Klaviyo, Attentive, GA4, ERP, WMS, OMS, SMS, MMS, RCS
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3w
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AVP, Customer Success
Westlake, Ohio, United States
RemoteFull Time
Hyland
Hyland: Provides enterprise content management and intelligent automation software.
12+ YOE7+ MgmtBachelor's degree or equivalent, 12+ years in customer success/account management/renewals/SaaS, 7+ years managing managers, experience driving GRR/NRR and retention, strong analytical and cross-functional leadership skills.
Gainsight, Salesforce
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Customer Relations Representative - State Farm Agent Team Member
Amherst or Wellington
$35k-$50k/yr OnsiteFull Time
Peggy Karolak State Farm Agency
Peggy Karolak State Farm Agency: An independent insurance agency providing insurance and financial services to the local community.
Strong communication and problem-solving skills; customer service experience preferred; ability to handle situations calmly; duties include managing inquiries, maintaining client records, supporting retention, and prospecting.
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4w
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Account Manager
Cleveland, Ohio, United States
OnsiteFull Time
Yardmaster
Yardmaster: Provider of commercial landscape and grounds maintenance services.
5+ YOEManage client portfolio to maximize revenue and retention; 5+ years customer service/management experience; 2- or 4-year business degree or equivalent; proficiency with Asset, Windows XP, and Microsoft Office suite.
Asset, Windows XP, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
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Account Manager - State Farm Agent Team Member
Valley View, Ohio, United States
$50k-$75k/yr OnsiteFull Time
Steven Saraniti - State Farm Agent
Steven Saraniti - State Farm Agent: An independent State Farm insurance agency providing personal insurance and financial services to the local community.
Experience in insurance sales or account management preferred; proven sales track record; strong interpersonal and leadership skills; willingness to engage in sales conversations and support customer retention and growth.
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3mo
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Outside Sales Representative - Commercial Power
Stow, Ohio, United States
$40k-$63k/yr OnsiteFull Time
Sunbelt Rentals
Sunbelt RentalsNYSE: SUNB: Renting construction, industrial, and specialty equipment and tools.
B2B direct sales or project management in equipment industry; strong project management, new business development, and customer retention skills; ability to present to management.
CRM, PowerGeneration, ProjectManagement, EquipmentSales
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