8 customer retention manager jobs at 6 companies in Sequim, WA

2d
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Customer Retention Specialist (Pacific Time Hours)
Seattle or United States
$23/hr RemoteFull Time
Trupanion
TrupanionNASDAQ: TRUP: Provides medical insurance plans for cats and dogs.
1+ YOERequires 3 years in customer retention, account management, or a fast-paced call center; 1+ year in customer service; CRM proficiency; strong communication, troubleshooting, and de-escalation skills; P&C licensing required or obtainable.
CRM, Ethernet, Wi-Fi
2w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
Darktrace
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1mo
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Carrier Success Manager
Denver or Portland or Seattle or Springfield or Toronto or Bengaluru or Beaverton or United States
$33-$53/hr HybridFull Time
DAT Freight & Analytics
DAT Freight & Analytics: Software platform for freight matching and logistics data analytics.
Manage carrier retention and growth, execute upsell/cross-sell strategies, maintain territory health, collect customer feedback, and hire/develop team; requires freight/logistics knowledge and strong account management skills.
Einstein reports, Salesforce, DAT IQ, Outgo, Trucker Tools Tracking, CMS, TMS
1mo
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Enterprise Account Manager
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yr RemoteFull Time
Zip
Zip: AI-powered intake-to-procure platform for enterprise spend management
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
5d
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
SBM Management Services
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
1mo
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Starlink Enterprise Account Director, Aviation
Hawthorne or Bastrop or Redmond or Woodinville
OnsiteFull Time
SpaceX
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
8+ YOEManage strategic aviation enterprise accounts, build executive relationships, own onboarding and retention, translate customer feedback to product improvements; must handle extended hours and travel up to 40%.
1mo
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Sr. Director, Pro & Partner Marketing
Toronto or Victoria
$332k-$430k/yr RemoteFull Time
Thumbtack
Thumbtack: Online marketplace connecting homeowners with local service professionals.
10+ YOE10+ years leading full-funnel marketing for supply-side/business customers; experience with activation, retention, B2B programs, partnerships, cross-functional influence, and team building; accountable to supply growth outcomes.
1mo
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Sr. Director, Pro & Partner Marketing
San Francisco or San Jose or New York City or Seattle or Austin or Washington or California or Massachusetts or New Jersey or Washington or United States
$214k-$326k/yr RemoteFull Time
Thumbtack
Thumbtack: Online marketplace connecting homeowners with local service professionals.
10+ YOE10+ years leading full-funnel marketing for supply-side/business customers or marketplaces; experience with activation, retention, B2B programs (ABM, sales enablement, events), partnerships, cross-functional influence, and team building.