10 customer retention manager jobs at 8 companies in Sherman, TX
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Customer Success & Retention Specialist
Richardson, Texas, United States
$60k/yrOnsiteFull Time
Dynamic SLR: Provides residential solar energy systems and home efficiency upgrades.
2+ YOE2+ years in customer success/retention or service; strong communication and problem-solving; experience with Salesforce or similar CRM; ability to manage cases, balance priorities, and collaborate across teams (solar/energy/home improvement experience preferred).
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOERequires 5+ years of customer success experience in product or technology, customer adoption and retention expertise, strong communication, stakeholder influence, and ability to learn and teach technologies.
Customer Success Director - Infrastructure Platform
Plano, Texas, United States
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
8+ YOE8+ years customer success experience in product/technology, team leadership in matrixed orgs, driving adoption/retention, cloud knowledge (public/private), executive communication and strategic writing.
Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
12+ YOE7+ MgmtBachelor's degree, 12+ years of progressive leadership in SaaS, technology, or recurring-revenue businesses, and 7+ years leading Customer Success organizations. Requires enterprise relationship, retention, analytical, and executive communication expertise.
Dynatron Software: Data analytics and pricing optimization for automotive service departments.
8+ YOE3+ MgmtRequires 8+ years in Customer Success or enterprise account management, 3+ years leading customer-facing teams, SaaS expertise, retention and expansion experience, analytical skills, and CRM or customer success platform experience.
PaymentusNYSE: PAY: Provides cloud-based electronic bill presentment and payment technology.
5+ YOE5+ years client relationship or customer success experience in payments or SaaS, proven upsell/cross-sell and retention results, strong communication, negotiation, financial modeling and RFP experience.
Price Brothers: Develops and manages residential and commercial real estate properties.
Provide tours, lease apartments, handle applications and renewals, assist marketing and resident retention, use property management systems; 2 years sales/property experience preferred; valid driver license required; strong communication and customer service skills.