7 customer retention manager jobs at 7 companies in Springfield, MI
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Customer Retention Specialist - State Farm Agent Team Member
Wyoming, Michigan, United States
$40k-$50k/yr OnsiteFull Time
Strong interpersonal and problem-solving skills; customer service or account management experience preferred; detail-oriented; must be able to obtain applicable state insurance licenses.
1mo
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Customer Success and Support Manager
Hudsonville, Michigan, United States
$100k-$120k/yr HybridFull Time
5+ YOEBachelor's degree required; 5+ years in customer success/account management with prior leadership; strong communication, analytical skills, CRM experience (Salesforce/HubSpot), and ability to use metrics to drive retention and growth.
Salesforce, HubSpot, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP (BOM structure), email
2w
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Customer Service Manager (Office Coffee Services) Grand Rapids, MI
Grand Rapids, Michigan, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years customer service/account management experience, valid driver's license, intermediate-advanced Microsoft Excel, strong communication, presentation, relationship-building, and retention skills.
Microsoft Excel
1mo
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Head of Customer Growth
Grand Rapids, Michigan, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related leadership roles; experience with recurring revenue portfolios, retention and NRR improvement, building teams and scalable processes; highly analytical and data-driven.
Business Central, SalesPad, ERP
2w
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Manager, Account Management
Grand Rapids or Denver
$95k-$130k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years managing account management/customer success/sales teams, ownership of net revenue retention and expansion, quota experience, strong coaching and communication, HubSpot experience, willingness to travel quarterly.
HubSpot, Attention
1mo
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Warranty Processor
Middlebury, Indiana, United States
OnsiteFull Time
Process dealer-submitted warranty claims, manage record retention and scanning, answer claim questions via phone/email, strong attention to detail, Microsoft Office proficiency, good written/verbal communication, customer-service orientation.
Microsoft Office
2mo
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Commercial Parts Pro Store 5980
Lansing, Michigan, United States
OnsiteFull Time
Commercial sales role focused on customer retention and growth; requires parts and automotive system knowledge, supervisory support, inventory and POS operation, and ASE P2 or ASE readiness preferred.
Microsoft Word, Microsoft Excel, POS