11 customer retention manager jobs at 8 companies in Umatilla, FL
2mo
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Customer Retention Agent
Orlando, Florida, United States
$40k-$45k/yr OnsiteFull Time
0+ YOEEntry-level role requiring strong negotiation, account management, and ability to handle difficult conversations to reduce churn.
CRM, Billing system, NPS
1mo
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Member Retention Specialist
Orlando, Florida, United States
OnsiteFull Time
2+ YOE2+ years in customer retention/service/account management/collections or financial services; strong communication, problem-solving, CRM experience (Creatio, Salesforce, HubSpot); bilingual English/Spanish preferred.
Creatio, Salesforce, HubSpot
2w
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Supervisor, Residential Retention
Lake Mary, Florida, United States
OnsiteFull Time
3+ YOERequires an associate degree in marketing, sales, or a related field, or equivalent experience; 3–5 years of call center customer service or phone sales experience; English proficiency and cable communications knowledge.
billing system
1w
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Supervisor, Residential Retention
Lake Mary, Florida, United States
OnsiteFull Time
3+ YOEAssociate degree in marketing, sales, or related field or equivalent experience; 3–5 years of call center customer service or phone sales experience; English proficiency and cable product knowledge required.
1w
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Customer Success Manager- Government
Lake Mary, Florida, United States
OnsiteFull Time
3+ YOERequires 3+ years in customer success, technical account management, or post-sales enterprise B2B software; government customer experience; strong adoption, retention, expansion, communication, and change-management skills.
Salesforce, Gainsight
18h
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Customer Experience Supervisor
Orlando, Florida, United States
OnsiteFull Time, Part Time
5+ YOEHigh school diploma or equivalent; 5 years of customer service or retention experience; conflict resolution, negotiation, leadership, organizational, time management, and multitasking skills.
14h
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Customer Experience Supervisor
Orlando, Florida, United States
OnsiteFull Time, Part Time
5+ YOEHigh school diploma or equivalent; five years of customer service or retention experience; conflict resolution, negotiation, leadership, organization, time management, detail orientation, and multitasking skills.
3mo
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Deposit & Treasury Product Manager
Orlando, Florida, United States
OnsiteFull Time
3+ YOELead product development, strategy, and lifecycle for deposit and treasury products; manage pricing, profitability, risk, and customer retention.
APIs, Treasury management, Digital banking, Banking data services
3mo
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Commercial Parts Pro Store 8483
Bunnell, Florida, United States
OnsiteFull Time
Commercial sales role requiring automotive system and parts knowledge, customer retention and growth, supervisory support, dispatching drivers, inventory/stocking management, and proficiency with Microsoft Word/Excel.
Microsoft Word, Microsoft Excel, POS
1mo
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Director of Operations with pathway to COO
Orlando, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtMinimum 5+ years in distribution/logistics/warehouse operations management (multi-site), experience building customer care/retention systems, hands-on data/dashboarding/AI use, SOP standardization, and hiring/managing operations staff; local to Central Florida or willing to relocate.
EOS, Lean, Six Sigma, ERP systems, AI
3mo
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Commercial Parts Pro Store 9201
Dunnellon, Florida, United States
OnsiteFull Time
Provide commercial sales and customer retention, supervisory support, parts sourcing, dispatch drivers, operate POS/office tools, ASE P2 or ASE preferred, strong communication and diagnostic skills.
Microsoft Word, Microsoft Excel, POS