212 customer service director jobs at 154 companies in Hackensack, NJ
3mo
Save
Mark Applied
Hide
Director, Customer Service Analytics
Newark, New Jersey, United States
$143k-$194k/yr OnsiteFull Time
7+ YOE2+ Mgmt7+ years data analytics experience; Excel/SQL/Tableau; experience with cross-functional projects.
SQL, Excel, Tableau, Pivot Tables
2w
Save
Mark Applied
Hide
FSD Food Service Director
Mount Vernon, New York, United States
$90k/yr OnsiteFull Time
3+ YOE3+ years food service director experience, leadership and management skills, knowledge of dietary restrictions and health codes, strong communication and customer service.
4w
Save
Mark Applied
Hide
Customer Service Associate - Garden City Branch
Garden City, New York, United States
$22-$29/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year retail banking experience, cash-handling and transaction processing skills, strong customer service, PC/E-mail and transaction research proficiency, and knowledge of compliance and record keeping.
E-Mail, Director, Word Processing, Spreadsheet, Transaction Research, Internet
1w
Save
Mark Applied
Hide
Customer Success Director
Rochelle Park or New Jersey
RemoteFull Time
5+ YOERequires 5+ years in customer-facing account management, Customer Success, consulting, or support; portfolio management; retention outcomes; playbook-led motions; communication, commercial acumen, prioritization, and reporting skills.
AI, SaaS
2mo
Save
Mark Applied
Hide
Director, Customer Success
New York City, New York, United States
$170k-$250k/yr OnsiteFull Time
10+ YOE8+ Mgmt10+ years in SaaS customer success or customer-facing roles, 8+ years managing mid-to-large teams, experience with complex contract negotiations, cross-functional leadership, strong communication, analytical and project management skills.
3d
Save
Mark Applied
Hide
Director, Customer Engagement
Summit, New Jersey, United States
$245k-$300k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree and 10+ years in customer experience, support, or commercial operations in pharmaceutical or regulated healthcare settings, including 10+ years of people leadership.
4d
Save
Mark Applied
Hide
Director, Customer Engagement
Summit, New Jersey, United States
$245k-$300k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree required; MBA preferred. Requires 10+ years in customer experience, support, or commercial operations in pharmaceutical or regulated healthcare, plus 10+ years of people leadership.
11h
Save
Mark Applied
Hide
Director, Customer Experience
New York City or San Francisco or United States or Canada or United Kingdom
$190k-$290k/yr HybridFull Time
Requires leadership of large, complex operational teams, strong customer-facing operations experience, strategic analysis, communication, people development, and experience with AI, automation, or workflow tooling.
AI, automation, workflow tooling
1mo
Save
Mark Applied
Hide
Customer Success Director
New York or Santa Barbara
$110k-$135k/yr HybridFull Time
5+ YOE5+ years account management/customer success experience, bachelor\u0002s or equivalent, strong digital marketing and SaaS aptitude, strategic account planning, excellent communication and problem-solving skills.
2mo
Save
Mark Applied
Hide
Director, Customer Success
New York City or Santa Barbara
$220k-$280k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years in customer success with 5+ years managing teams in B2B SaaS; experience owning renewals, risk management, metrics, and cross-functional partnerships; strong technical instincts and coaching ability.
4w
Save
Mark Applied
Hide
Director, Customer Success
New York City, New York, United States
$100k-$230k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success or account management in Ad Tech, paid media expertise, technical understanding of Ad Tech platforms, outcome focus, sales acumen, and process documentation skills.
DSPs, SSPs, SaaS, Privacy-Enhancing Technologies (PETs)
1mo
Save
Mark Applied
Hide
Director, Customer Success
Toronto or New York City or San Francisco
$221k-$260k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in SaaS Customer Success with 5+ years managing managers; experience owning NRR, building orgs, and scaling AI-driven CS models; strong commercial judgment and cross-functional leadership.
ChatGPT, Claude, Granola, Slack
1mo
Save
Mark Applied
Hide
Director, Customer Success
Santa Monica or New York City or Los Angeles
$131k-$156k/yr HybridFull Time
7+ YOE2+ Mgmt7–10 years in Customer Success or Account Management (SaaS/data analytics), 2–4 years people management, proven revenue ownership, executive relationship skills, CRM proficiency, and a bachelor’s degree preferred.
1mo
Save
Mark Applied
Hide
Associate Director, Customer Success
United States or New York City
$146k-$168k/yr RemoteFull Time
3+ YOE2+ Mgmt3+ years in Customer Success or client-facing role with 2+ years managing Customer Success teams; experience with retention/renewals, Salesforce, strong analytical and communication skills; able to work CST/EST and travel quarterly to NYC.
Salesforce, Gainsight
3w
Save
Mark Applied
Hide
Director, Customer Experience
New York City, New York, United States
$170k-$180k/yr HybridFull Time
Proven experience building tech-touch/digital CS programs, hands-on with agentic AI and automation, multi-channel engagement, strong analytics, and people leadership; able to travel 10-25%.
Gainsight, Totango, Intercom, Salesloft, Zapier, Make
1mo
Save
Mark Applied
Hide
Director of Customer Success
New York City or Virginia or New York or Washington or California or United Kingdom or Singapore
HybridFull Time
4+ YOEBA/BS or equivalent,4+ years client-facing customer success/technical account management in programmatic/advertising,team leadership,IVT/viewability expertise,C-level communication and programmatic knowledge.
JavaScript
1mo
Save
Mark Applied
Hide
Director of Service
New York City or United States
RemoteFull Time
8+ YOE8–10+ years in luxury travel or high-touch service with 5+ years as a luxury travel advisor, people leadership, escalation management, bachelor’s degree required, Eastern Time availability; Sabre experience a plus.
Sabre
1mo
Save
Mark Applied
Hide
Associate Director of Facilities Customer Service
Montclair, New Jersey, United States
$84k-$90k/yr OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years managing operations/customer service teams using Maximo or similar; experience with KPIs/SLAs; Microsoft Office proficiency; strong communication and strategic skills; ability to work outside standard hours.
Maximo, Microsoft Office
1mo
Save
Mark Applied
Hide
Director, Customer Success (CoE)
New York City, New York, United States
$165k-$185k/yr RemoteFull Time
10+ YOE10+ years in customer success/account management in employer benefits, digital health, or health plans; experience with jumbo self-funded accounts; executive presence with HR/Benefits leaders; domain expertise in radiology/CoE preferred.
1w
Save
Mark Applied
Hide
Associate Director, Customer Experience
Brooklyn, New York, United States
$130k-$145k/yr HybridFull Time
8+ YOE2+ MgmtRequires 8+ years in customer experience, 2–3 years managing teams, service or repairs operations experience, platform expertise, AI or automation experience, and strong data-driven decision-making skills.
Kustomer, Endear, NetSuite, Gorgias, LOOP, Shopify
Explore Jobs