527 customer service lead jobs at 214 companies in Danvers, MA
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Retail Customer Service Lead
Plymouth, Massachusetts, United States
OnsiteFull Time
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail customer service experience, leadership preferred, full-time availability including evenings/weekends/holidays; proficiency with POS/computer applications; strong communication, organizational, and physical ability to lift up to 50+ lbs.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail customer-facing experience, leadership preferred, full-time availability including evenings, weekends, and holidays, proficiency with computer applications, strong written and verbal communication.
Pep Boys: Automotive aftermarket service and retail chain.
3+ YOEHigh school diploma or equivalent; 3-5 years service industry experience; valid driver's license; knowledge of automotive service and customer service best practices; ability to work days, nights, weekends, holidays.
Customer service leadership, flexible availability for early mornings, nights, weekends, and holidays, and ability to lift 40+ pounds and stand or walk for extended periods.
Lawn Doctor of Bridgewater: Independent New Jersey Lawn Doctor franchise providing lawn care, tree-and-shrub, weed, and pest-control services.
Customer service experience with strong communication; computer skills (Word/Excel); able to learn software; able to work 8am-4pm Mon-Fri; hourly pay 18-25; part-time considered.
AmeriVet: Network of veterinary practices providing clinical and operational support.
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Customer Service Manager, Airport Customer Experience
Boston, Massachusetts, United States
$51k-$87k/yrOnsiteFull Time
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and ability to meet airport access requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Michaels: North American arts and crafts retail chain.
3+ YOERequires 3+ years of retail leadership experience and the ability to lead sales, customer service, store operations, coaching, and merchandising activities in a fast-paced environment.
DePuy Synthes: ’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
5+ YOEBachelor’s degree and 5+ years in supply chain, customer service, or systems management in healthcare or medical devices. Requires advanced Excel, analytics, global stakeholder collaboration, and data storytelling.
Microsoft Excel, Power BI, SAP, ERP, CRM, Tableau, SQL, Alteryx
Lead Sales Associate / Customer Service Representative
Chestnut Hill, Massachusetts, United States
$15-$25/hrOnsiteFull Time
DrybarNASDAQ: HELE: Blowout-focused hair salon chain and franchise system.
1+ YOE1+ year customer-service experience, high school diploma or equivalent, POS experience preferred, ability to stand for 6-8 hour shifts, strong customer service and social media skills.
Hannaford: Grocery retail chain operating in the Northeastern United States.
Ability to lead and direct others, learn multiple tasks and technical requirements, communicate effectively, provide customer service, meet minimum age requirements, and perform physically demanding work.
GaldermaSIX Swiss Exchange: GALD: The pure-play dermatology category leader advancing dermatology for every skin story.
5+ YOEBachelor's degree and 5+ years in customer operations, supply chain, customer service, or O2C, with regulated healthcare and outsourced provider experience. Requires ERP, EDI, analytics, compliance, and stakeholder leadership skills.
Order-to-Cash (O2C), Oracle, ERP, EDI, Power BI, Lean Six Sigma
Walgreens: Nationwide retail pharmacy and health services provider.
1+ YOE1+ Mgmt1+ year prior leadership or key-holder retail experience; fluent English; knowledge of inventory control, cash handling, customer service, and store systems.
AAA Northeast: Provides roadside assistance, travel, insurance, and financial services.
4+ YOEHigh school diploma/GED; 4+ years customer service with sales focus; must pass state and federal background checks and meet registry/TSA state requirements.