Hoffman Estates • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hoffman Estates • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hoffman Estates • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hoffman Estates • 50 milesRemote · Hybrid · Onsite · Field · All Environments
738 customer service lead jobs at 305 companies in Hoffman Estates, IL
1w
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Customer Service Lead
Wheaton, Illinois, United States
$15-$20/hr OnsiteFull Time
0+ YOEHigh school diploma or GED, 0–3 years of grocery or similar retail experience, valid Food Handler’s Certificate, cash-handling and basic math skills, reliable transportation, and flexible weekend and holiday availability.
Point of Sale (POS), WIC, EBT, digital processing equipment
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
4d
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Customer Service Team Lead
Kenosha, Wisconsin, United States
$33-$38/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma required, bachelor's preferred, 3+ years of customer service experience, and effective communication skills; 2+ years of leadership or supervisory experience preferred.
2mo
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Customer Service Team Lead
Chicago, Illinois, United States
HybridFull Time
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
Microsoft Office
5d
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Customer Service Team Lead
Kenosha or Waukegan or Pleasant Prairie or Gurnee
$33-$38/hr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma or equivalent and 3+ years of customer service experience required. Leadership experience preferred; effective communication skills required. Bachelor's degree preferred.
1w
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Group Lead, Customer Service Distribution
Waukegan or North Chicago or Puerto Rico
$75k-$143k/yr HybridFull Time
3+ YOEBachelor's degree preferred or 3–5 years of customer service experience; SAP/Fiori, EDI, ERP, Microsoft Office, SharePoint, cGMP, FDA, analytical, leadership, and project management skills required.
SAP, Fiori, EDI, Account Maintenance/Data Steward Platform (DSP), ASN/DSCSA, Microsoft Excel, Microsoft Word, ERP, Microsoft SharePoint
1mo
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Night Customer Service Lead
Bensenville, Illinois, United States
$25/hr OnsiteFull Time
Proven phone-based customer service experience, high school diploma or equivalent, advanced English verbal skills, strong PC and Microsoft Office proficiency, ERP experience preferred.
Microsoft Office, Enterprise Resource Planning (ERP)
4d
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Customer Experience Lead
Chicago, Illinois, United States
$21-$26/hr OnsiteFull Time
Requires customer service, retail, POS and computer system proficiency, cash handling, communication, organization, multitasking, and the ability to lead, delegate, motivate, and schedule staff.
POS register system
2mo
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Lead Customer Service Advisor
Waukegan, Illinois, United States
$15-$20/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, ability to lift up to 50 lbs, strong communication, mentoring and conflict-resolution skills, able to work days/nights/weekends/holidays.
3w
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Social Media Customer Service Lead
Hanover Park or Grapevine
RemoteFull Time
2+ YOERequires 2+ years of customer service experience, high school diploma, strong written communication, customer service judgment, multitasking ability, and Microsoft Office proficiency. Social media and mentoring experience preferred.
Facebook, Instagram, LinkedIn, X, Meta Business Suite, Sprout Social, Hootsuite, Microsoft Office Suite
1w
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Retail Customer Service Lead
Aurora, Illinois, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time schedule flexibility, computer proficiency, strong communication and organization, and ability to lift up to 50 pounds.
POS
1w
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Retail Customer Service Lead
Aurora, Illinois, United States
$16-$28/hr OnsiteFull Time
Requires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organization skills, schedule flexibility, and ability to lift up to 50 pounds and team lift over 100 pounds.
POS
1w
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Customer Service Supervisor
Monee, Illinois, United States
$60k-$80k/yr OnsiteFull Time
1+ YOE1+ MgmtBachelor's degree or equivalent experience, 1–3 years in a lead, supervisory, or management role, customer service and operations experience required; logistics experience preferred.
1mo
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Customer Service Representative
Lake Forest, Illinois, United States
OnsiteFull Time
Process customer orders, review lead-times and availability, liaise with internal teams, and develop account relationships. BA/BS preferred or HS plus manufacturing customer service experience; strong communication and attention to detail.
SAP
2w
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Customer Service Team Lead (Short-Term Rental (STR) Program)
Chicago, Illinois, United States
OnsiteFull Time
7+ YOE7+ MgmtRequires 7–10 years in customer service, logistics, or call centers with supervisory experience; rental, fleet, or equipment agency experience; Microsoft Office, Excel, Adobe Acrobat, SAM.gov, FPDS.gov, and MySQL Workbench proficiency.
Microsoft Office, Microsoft Excel, Adobe Acrobat, SAM.gov, FPDS.gov, Google Drive, WebSTR, Electronic Data Management System (EDMS), MySQL Workbench
2w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Customer Service Representative
Chicago, Illinois, United States
$27k-$30k/yr OnsiteFull Time
3+ YOE3+ years in customer service/sales; bilingual English/Spanish; strong relationship-building; leadership; proficient in Word/Excel/Outlook; able to balance multiple tasks and lead others; quick decision-making.
Word, Excel, Outlook, Web Browsers, Custom software
2mo
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Customer Service Manager
Sturtevant, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years customer service experience with at least 2 years in leadership, strong analytical skills, Salesforce and Microsoft Office proficiency, experience improving processes and leading teams, familiarity with root cause analysis.
Salesforce, RouteOptix, Tegos, Microsoft Office
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