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3,749 customer service manager jobs at 1,354 companies in Hoffman Estates, IL

2mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
AlphaGraphics Northbrook
AlphaGraphics Northbrook: Provides commercial printing, custom signage, and marketing services for businesses.
Oversee customer service operations, manage inbound communications, coordinate with clients, meet deadlines, and guide the team.
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2w
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Customer Service Manager
Norridge, Illinois, United States
$20-$21/hr OnsiteFull Time
Hobby Lobby
Hobby Lobby: Operates a national chain of arts and crafts stores.
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
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1mo
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
Xylem
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
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2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
Duravant
Duravant: Manufactures industrial food processing, packaging, and material handling equipment.
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
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2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
nVenia
nVenia: Designs and manufactures primary, secondary, and end-of-line packaging machinery.
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
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1w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
Atkore
AtkoreNew York Stock Exchange: ATKR: Manufactures electrical conduit, cable management, and infrastructure products.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
Atkore
AtkoreNYSE: ATKR: Manufactures electrical, safety, and infrastructure products for construction.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2mo
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Customer Service Manager
Sturtevant, Wisconsin, United States
OnsiteFull Time
Daniels Health
Daniels Health: Provides clinical waste management and safety systems for healthcare.
5+ YOE2+ Mgmt5+ years customer service experience with at least 2 years in leadership, strong analytical skills, Salesforce and Microsoft Office proficiency, experience improving processes and leading teams, familiarity with root cause analysis.
Salesforce, RouteOptix, Tegos, Microsoft Office
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4d
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Customer Service Manager
St. Charles, Illinois, United States
$79k-$126k/yr OnsiteFull Time
RRD
RRD: Provides marketing, packaging, print, and supply chain solutions globally.
10+ YOE8+ MgmtBachelor's degree required; 10+ years related experience, 8+ years team management, 5+ years change management, and advanced Microsoft Office and Google Platform skills required.
Microsoft Office, Google Platform
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1w
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Customer Service Manager
Tinley Park, Illinois, United States
$34-$42/hr OnsiteFull Time
Transdev
Transdev: Operator of public transportation systems and mobility solutions.
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Trapeze
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6d
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Customer Service Department Manager
Kenosha, Wisconsin, United States
$85k-$100k/yr OnsiteFull Time
Uline
Uline: Distributor of shipping, packaging, and industrial supplies.
3+ YOE3+ MgmtBachelor’s degree, 3+ years of customer service management experience, and demonstrated ability to coach and develop a high-performing team.
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6d
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Customer Service Department Manager
Kenosha or Pleasant Prairie or Gurnee or Waukegan or Racine or Illinois
$85k-$100k/yr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ YOEBachelor’s degree, 3+ years of customer service management experience, and demonstrated ability to coach and develop high-performing teams.
LI-AP3, LI-IL001, IN-KNMANC, ZR-ILCS
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3mo
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Customer Service Account Manager
Des Plaines, Illinois, United States
$50k-$60k/yr OnsiteFull Time
Resource Label Group
Resource Label Group: Manufactures custom labels and innovative packaging products.
3+ YOE3-5 years in customer service/sales, strong relationship management, KPI-driven, manufacturing context preferred.
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1mo
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Customer Service Manager
Kenosha, Wisconsin, United States
$12/hr OnsitePart Time
BibliU
BibliU: Digital textbook platform and campus store management services.
Retail/cashier experience, strong cash-handling and record-keeping, inventory and merchandising skills, high school diploma or equivalent.
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1mo
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Mokena--Customer Service Manager
Mokena, Illinois, United States
$19-$24/hr OnsiteFull Time
Binny's Beverage Depot
Binny's Beverage Depot: Retail chain specializing in alcoholic beverages and cigars.
1+ YOE1-2 years retail management experience, supervisory and coaching skills, ability to lift 40-50 lbs, strong written and oral communication, cash handling, ability to work evenings/weekends/holidays, and pass applicable alcohol training if required.
scanners, phones, computer keyboard
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13h
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Customer Service Manager, Airport Customer Operations (81347)
Chicago, Illinois, United States
OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Two years of experience leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge and USPS clearance or ability to obtain it.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
Culligan
Culligan: Provides water softening and filtration solutions for homes and businesses.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
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1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
Culligan
Culligan: Sells water treatment products and services for homes and businesses.
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
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2mo
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Customer Service Manager - State Farm Agent Team Member
Chicago, Illinois, United States
$38k-$55k/yr HybridFull Time
Dwan Johnson-Bell - State Farm Agent
Dwan Johnson-Bell - State Farm Agent: Independent agent team delivering personalized insurance and financial services.
Customer service orientation, strong communication, multitasking, policy management, problem solving; bilingual Spanish preferred.
CRM software, Microsoft Office, Policy management software
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6d
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Customer Service Representative
Romeoville, Illinois, United States
$45k-$55k/yr OnsiteFull Time
Mondi
MondiLondon Stock Exchange: MNDI: Manufacturer of sustainable packaging and paper solutions.
3+ YOEHigh school diploma and 3–5 years of customer service experience in manufacturing; confidentiality, professionalism, and customer order management skills required.
Electronic database system
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