101 customer service lead jobs at 33 companies in Springfield, MO
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Lead Customer Service Advisor
Springfield, Missouri, United States
$15-$18/hrOnsiteFull Time
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3–5 years service experience, valid driver’s license, knowledge of automotive service and service center operations, strong communication, coaching, and conflict-resolution skills; able to work days/nights/weekends/holidays.
Sight & Sound: Produces large-scale theatrical performances of biblical stories.
Lead contact center/box office operations, support and mentor customer service staff, monitor queue levels and quality, strong interpersonal and computer skills, high school diploma and 1–2 years customer service experience preferred.
B&B Theatres: Operates a chain of movie theaters and entertainment centers.
Must be 18+, available for regular opening/closing including weekends and holidays, strong customer service and communication, cash handling and recordkeeping, ability to lift 35–40 lbs, reliable transportation; R-Serving and Food Handler/Food Manager certifications as required.
KMAC Enterprises: Operates hundreds of quick-service restaurant locations across multiple states.
Supports the restaurant general manager by leading shifts, guiding team members, resolving customer complaints, and following cash, security, inventory, and labor procedures.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEMinimum one year supervisory or key-holder retail experience; fluent English; cash handling and inventory control knowledge preferred; must obtain/maintain PTCB or state pharmacy license as required.
Berry Companies: Sells, rents, and services construction and material handling equipment.
Manage service department operations, lead technicians, handle customer relations, ensure shop efficiency, and comply with safety and regulatory standards.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma or equivalent, 2+ years retail sales experience (supervisory a plus), ability to calculate discounts/commissions, present information, and maintain merchandising and inventory; proficiency with PC-based word processing, spreadsheets, POS and inventory systems.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Supports pharmacy and vision customers by processing prescriptions, answering medication questions, assisting with glasses and contacts, and providing store customer service.
Walmart+, Sam's Club, Walmart Academy, Live Better U
Belk: Department store chain selling apparel, cosmetics, and home goods.
1+ YOERequires 1+ year of retail experience, customer service excellence, technology comfort, flexible availability for nights, weekends, and holidays, and ability to lift and move at least 40 lbs.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent, minimum 1 year management experience, strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and perform physical store tasks.
New Balance: Designs and manufactures athletic footwear, apparel, and sports equipment.
High school diploma or equivalent, demonstrated leadership, strong customer service and verbal communication, flexible schedule, and ability to perform lifting, standing, ladder, and stair-climbing duties; retail supervision preferred.
Tecovas: Designs and sells handmade cowboy boots and western apparel.
2+ YOE2+ years retail management experience, leadership and coaching skills, merchant and customer service expertise, ability to work weekends/evenings, lift up to 30 lbs, and reliable transportation.
Domino'sNASDAQ: DPZ: Global pizza chain providing delivery and carryout services.
No prior experience required; restaurant, retail, customer service, or leadership experience is helpful. Requires legal US work authorization, basic math and cash-handling skills, technology use, and availability for evenings, weekends, and holidays.
UniFirstNYSE: UNF: Rents and services industrial uniforms and workplace facility products.
Manage service department and lead route service teams; recruit, train, coach, and develop staff; build customer relationships; negotiate contract renewals; HS diploma/GED required (bachelor's preferred); valid non-commercial driver's license; meet DOT physical; able to lift 50 lbs.
UniFirstNYSE: UNF: Provides uniform rental, workwear, and facility service solutions.
Lead a service operation, recruit/train supervisors and reps, manage customer relationships, negotiate renewals, meet DOT physical, valid non-commercial driver’s license, lift up to 50 lbs, MS Office proficiency, HS diploma required (BA preferred).
UniFirstNYSE: UNF: Provides uniform rental, laundering, and facility service solutions.
Lead and develop a service team, drive customer satisfaction and profitability, recruit/train staff, negotiate contract renewals, meet DOT physical and driving requirements, lift up to 50 lbs, strong MS Office and communication skills, HS/GED required (BA preferred).
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail supervisory experience, full-time availability with flexibility for evenings/weekends/holidays, strong communication, computer proficiency, ability to lift up to 50+ lbs and perform physical tasks.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail supervisory experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer proficiency; strong written and verbal communication and organizational skills.