294 customer experience manager jobs at 151 companies in Springfield, MO
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Customer Experience Manager
Springfield, Missouri, United States
$18/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma, minimum 2 years management experience, strong communication, multitasking and merchandising skills; able to work flexible schedule and perform physical tasks.
OMB Bank: A locally owned community bank providing banking products and personalized customer service.
3+ YOEBachelor's in business-related field required, 3+ years clerical/customer service experience, strong communication, math, problem-solving and computer skills, ability to handle escalations, basic banking knowledge preferred, willing to cross-sell.
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
VestisNYSE: VSTS: Provider of uniforms and workplace supplies for businesses.
2+ YOEResponsible for an assigned service territory and direct supervision of route representatives. Requires 2 years route/service experience, high school diploma or equivalent, valid driver’s license, DOT certification, MS Office proficiency, strong management and sales skills, and ability to lift up to 100 lbs.
Harps Food Stores: Operates regional employee-owned supermarkets and grocery stores.
1+ YOEHigh school diploma/GED preferred; minimum 1 year cash-register/retail experience; accurate cash handling; flexible schedule including evenings/weekends/holidays; ability to lift up to 25 lbs and perform physical tasks; may require drug, background, credit checks and PEP survey.
Sight & Sound: Produces large-scale theatrical performances of biblical stories.
Lead contact center/box office operations, support and mentor customer service staff, monitor queue levels and quality, strong interpersonal and computer skills, high school diploma and 1–2 years customer service experience preferred.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
High school/GED required; 6 months customer service experience preferred. Skills in account management, call handling, collections, Microsoft Applications, multitasking, and troubleshooting required.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; 6 months customer service experience preferred. Skills in account management, telephone support, payment collections, multitasking, Microsoft applications, and problem solving.
Envoy AirNASDAQ: AAL: Provides regional flight and ground services for American Airlines.
Supervisory experience coordinating station operations, scheduling and manpower utilization, ability to lift up to 75 lbs, high school diploma/GED, REAL ID-compliant ID or passport, ability to work rotating shifts and weekends.
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3+ years service experience, valid driver's license, ability to lift up to 50 lbs, strong communication, mentoring, conflict resolution, and ability to work days, nights, weekends, and holidays.
Apogee EnterprisesNASDAQ: APOG: Provides architectural glass and metal solutions for building enclosures.
5+ YOEAssociate degree or 5+ years project management experience in manufacturing; knowledge of ERP and Microsoft Office; customer service, negotiation, and project planning skills.
ERP, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Teams
Central BancompanyNASDAQ: CBC: Regional banking, commercial lending, and wealth management services provider.
High school diploma or equivalent; strong judgment, organizational and communication skills; PC and typing skills; ability to handle confidential information and manage multiple responsibilities; customer service and sales orientation.
Director of Customer Service - State Farm Agent Team Member
Lebanon, Missouri, United States
$30k-$60k/yrOnsiteFull Time
Carey Heitman State Farm: Local insurance agency providing auto, home, and life coverage.
Leadership or supervisory experience preferred; strong communication and time management; ability to motivate staff; must meet applicable state insurance licensing requirements.
Customer Team Leader (District Sales Manager), Cardiovascular Disease - Kansas City District
Kansas City or Springfield or Des Moines or Overland Park or Topeka
$173k-$273k/yrFieldFull Time
Merck & Co.NYSE: MRK: Produces prescription medicines, vaccines, and animal health products.
5+ YOEBachelor's degree and 5+ years pharmaceutical sales/managed care experience, valid driver’s license, experience leading field sales teams in cardiovascular area, familiarity with Rx pathways, EHRs, managed care and account planning.
Electronic Health Records (EHR), Electronic Medical Records Management, Business Intelligence (BI)
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
High school diploma/GED, supervisory experience (management of ~35 employees) preferred, ability to obtain required state driver designation, knowledge of salon licensing and OSHA compliance, strong customer service, scheduling, payroll and retail sales experience.
Springer Miller Database software, Microsoft Outlook, Big Cedar internal Order processing systems, Unitime Payroll systems, Microsoft Word, Word Perfect Word Processing software, Microsoft Excel
Customer Retention Specialist - State Farm Agent Team Member
Springfield, Missouri, United States
$30k-$85k/yrOnsiteFull Time
Howie Wehmeyer State Farm: Independent insurance agency providing personal insurance and financial services.
Experience in customer service or account management; ability to obtain state insurance licenses; strong communication and problem-solving; detail-oriented.
Natural GrocersNYSE: NGVC: Retailer of natural and organic groceries and nutritional supplements.
1+ YOE1+ MgmtManage dairy/frozen department operations, inventory, merchandising, shrink control, staff training and scheduling; HS diploma preferred, forklift and food safety certifications, 1–2 years retail and supervisory experience preferred, cashier trained, MS Office proficiency.
SAP, BEx, Microsoft Word, Microsoft Excel, Microsoft Outlook
Foot Locker: Retailer of athletic footwear and apparel.
1+ YOE1+ Mgmt1+ year leadership experience, ability to lead employees, execute visual merchandising, reconcile transfers, follow loss prevention, flexible availability including nights/weekends/holidays, strong problem-solving and financial skills.
Customer Service Representative - State Farm Agent Team Member
Ozark, Missouri, United States
$40k-$60k/yrOnsiteFull Time
Dustin Kirkman State Farm Agent: An independent insurance agency providing insurance and financial services to the local community.
Fully licensed in Property & Casualty and Life & Health prior to start; strong customer service, communication, organization, and relationship-building skills; comfortable converting service into in-book sales and managing documentation.