548 customer service lead jobs at 242 companies in Upton, MA

3mo
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Lead Customer Service Advisor
Everett, Massachusetts, United States
$15-$22/hr OnsiteFull Time
Pep Boys
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma or equivalent; 3-5 years service industry experience; valid driver's license; knowledge of automotive service and customer service best practices; ability to work days, nights, weekends, holidays.
6d
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Customer Service Lead - Part-Time
Dedham, Massachusetts, United States
$16/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Leadership skills, customer service ability, flexible schedule availability, and capacity to lift 40 pounds or more and stand and walk for extended periods.
2mo
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Lead Customer Service Representative
Somerville, Massachusetts, United States
$18-$25/hr OnsiteFull Time, Part Time
Lawn Doctor
Lawn Doctor: Professional residential lawn care and yard maintenance services.
Customer service experience with strong communication; computer skills (Word/Excel); able to learn software; able to work 8am-4pm Mon-Fri; hourly pay 18-25; part-time considered.
Microsoft Word, Microsoft Excel, CRM software
2mo
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Retail Customer Service Lead
Danvers, Massachusetts, United States
$16-$30/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOEMinimum 2 years retail experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer and POS proficiency; strong written and verbal communication; ability to lift up to 50+ lbs.
POS
3mo
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Customer Service Supervisor
Avon, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
PPG
PPGNYSE: PPG: Manufacturer of paints, coatings, and specialty materials.
2+ YOE2+ MgmtLead customer service management experience; oversee team; on-site Avon, MA; US citizenship or eligible status required.
1w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
AmeriVet Veterinary Partners
AmeriVet Veterinary Partners: Operates a national network of community-based veterinary clinics.
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
1w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
POS
1mo
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Lead Customer Service Administrator
West Greenwich, Rhode Island, United States
OnsiteFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
2+ YOEHigh school diploma/GED required; 2+ years customer service or operations coordination experience preferred; familiarity with CMMS, Good Documentation Practices, PPI, and strong communication and organizational skills.
Computerized Maintenance Management System (CMMS), Power BI, Outlook, Microsoft Excel, Word, PowerPoint
3d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
Small Business Administration
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
1w
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Lead Sales Associate / Customer Service Representative
Chestnut Hill, Massachusetts, United States
$15-$25/hr OnsiteFull Time
Drybar
Drybar: Drybar provides professional hair styling and blowout services.
1+ YOE1+ year customer-service experience, high school diploma or equivalent, POS experience preferred, ability to stand for 6-8 hour shifts, strong customer service and social media skills.
Point of Sale Systems
4w
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FT Customer Service Manager Trainee (H)
Nashua, New Hampshire, United States
$19-$27/hr OnsiteFull Time
Hannaford Supermarkets
Hannaford SupermarketsEuronext Amsterdam: AD: Operates a chain of supermarkets selling food and groceries.
Department manager experience required; lead department operations, hire/train associates, meet financial targets, maintain food safety; must achieve Certified Food Safety Manager accreditation within 90 days; ability to lift up to 60 lbs.
MPP, Radio Frequency (RF)
2mo
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Manager, Sales and Customer Service
Boston, Massachusetts, United States
$65k-$108k/yr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
3+ YOE3+ MgmtLeads sales and customer service team; drives sales; coaches staff; manages operations and talent development.
Microsoft Office, Handheld devices
3mo
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Key Lead - Pheasant Lane Mall, Hollister
Nashua, New Hampshire, United States
OnsitePart Time
Abercrombie & Fitch
Abercrombie & FitchNYSE: ANF: Global specialty retailer of casual apparel and accessories.
1+ YOEPart-time retail lead with 1 year retail experience; strong customer service, communication, and leadership potential.
Point of Sale
6d
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Guest Service Lead
Hingham, Massachusetts, United States
$19-$20/hr OnsiteFull Time
The Fresh Market
The Fresh Market: Premium specialty grocery retailer offering fresh and prepared foods.
1+ YOERequires 1+ year progressive management experience, leadership and communication skills, flexible schedule availability, POS and scheduling tool proficiency, Microsoft Office Suite knowledge, and ability to lift up to 50 pounds.
POS systems, Microsoft Office Suite
4d
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Customer Education Lead
Cambridge, Massachusetts, United States
$160k/yr HybridFull Time
Proton
Proton: AI-powered sales and growth platform for wholesale distributors.
3+ YOE3+ years in product management, product marketing, customer education, or SaaS customer-facing roles; launch, enablement, activation, content, facilitation, and data-driven decision-making experience required.
Mixpanel, Looker
1mo
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Service Clerk
Palmer, Massachusetts, United States
$17-$20/hr OnsiteFull Time
Bertera Auto Group
Bertera Auto Group: Automotive dealership group selling and servicing motor vehicles.
Greeting customers, handling service leads and advisory overflow, supporting service retention and pace program, completing service reports, and participating in GM training.
1mo
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Functional Lead
Boston, Massachusetts, United States
OnsiteFull Time
Wilsonart
Wilsonart: Manufacturer of engineered surfaces for residential and commercial applications.
5+ YOEOversee customer service and office operations, train and supervise staff, bachelor\u0002s degree or equivalent, 5+ years customer service leadership, Microsoft Suite proficiency, strong communication and problem-solving.
Microsoft Suite
3w
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Shift Lead
Brookline, Massachusetts, United States
$18-$21/hr OnsitePart Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ Mgmt1+ year prior leadership or key-holder retail experience; fluent English; knowledge of inventory control, cash handling, customer service, and store systems.
2mo
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Lead Cashier
Hingham, Massachusetts, United States
$18-$26/hr OnsiteMultiple Commitments Available
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2 years of relevant experience preferred; high school diploma preferred; strong customer service and sales skills; ability to delegate, multi-task, and problem-solve.
Point of Sale system, Apple devices
1mo
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Team Lead, Payment Experience, Americas (Customer Support)
Boston, Massachusetts, United States
$55k-$65k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
4+ YOE4+ years in customer support with informal leadership experience; strong written/verbal English; familiarity with Microsoft Office and CRM; customer- and payment-focused with analytical skills and ability to work flexible schedule.
Zendesk, Google Workspace, Looker, CRM