548 customer service lead jobs at 242 companies in Upton, MA
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Lead Customer Service Advisor
Everett, Massachusetts, United States
$15-$22/hrOnsiteFull Time
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma or equivalent; 3-5 years service industry experience; valid driver's license; knowledge of automotive service and customer service best practices; ability to work days, nights, weekends, holidays.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Leadership skills, customer service ability, flexible schedule availability, and capacity to lift 40 pounds or more and stand and walk for extended periods.
Lawn Doctor: Professional residential lawn care and yard maintenance services.
Customer service experience with strong communication; computer skills (Word/Excel); able to learn software; able to work 8am-4pm Mon-Fri; hourly pay 18-25; part-time considered.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOEMinimum 2 years retail experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer and POS proficiency; strong written and verbal communication; ability to lift up to 50+ lbs.
AmeriVet Veterinary Partners: Operates a national network of community-based veterinary clinics.
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
2+ YOEHigh school diploma/GED required; 2+ years customer service or operations coordination experience preferred; familiarity with CMMS, Good Documentation Practices, PPI, and strong communication and organizational skills.
Computerized Maintenance Management System (CMMS), Power BI, Outlook, Microsoft Excel, Word, PowerPoint
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Lead Sales Associate / Customer Service Representative
Chestnut Hill, Massachusetts, United States
$15-$25/hrOnsiteFull Time
Drybar: Drybar provides professional hair styling and blowout services.
1+ YOE1+ year customer-service experience, high school diploma or equivalent, POS experience preferred, ability to stand for 6-8 hour shifts, strong customer service and social media skills.
Hannaford SupermarketsEuronext Amsterdam: AD: Operates a chain of supermarkets selling food and groceries.
Department manager experience required; lead department operations, hire/train associates, meet financial targets, maintain food safety; must achieve Certified Food Safety Manager accreditation within 90 days; ability to lift up to 60 lbs.
The Fresh Market: Premium specialty grocery retailer offering fresh and prepared foods.
1+ YOERequires 1+ year progressive management experience, leadership and communication skills, flexible schedule availability, POS and scheduling tool proficiency, Microsoft Office Suite knowledge, and ability to lift up to 50 pounds.
Bertera Auto Group: Automotive dealership group selling and servicing motor vehicles.
Greeting customers, handling service leads and advisory overflow, supporting service retention and pace program, completing service reports, and participating in GM training.
Wilsonart: Manufacturer of engineered surfaces for residential and commercial applications.
5+ YOEOversee customer service and office operations, train and supervise staff, bachelor\u0002s degree or equivalent, 5+ years customer service leadership, Microsoft Suite proficiency, strong communication and problem-solving.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ Mgmt1+ year prior leadership or key-holder retail experience; fluent English; knowledge of inventory control, cash handling, customer service, and store systems.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2 years of relevant experience preferred; high school diploma preferred; strong customer service and sales skills; ability to delegate, multi-task, and problem-solve.
Team Lead, Payment Experience, Americas (Customer Support)
Boston, Massachusetts, United States
$55k-$65k/yrHybridFull Time
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
4+ YOE4+ years in customer support with informal leadership experience; strong written/verbal English; familiarity with Microsoft Office and CRM; customer- and payment-focused with analytical skills and ability to work flexible schedule.